Medi Assist India Call Center Agent Reviews

Likes

It's my corporate experience over here inthe Medi assist iam happy to be here good company and co- operative team' mets and manager

Dislikes

Salary,and promotion

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Office Structure

Dislikes

HR department is very very worst in mediassit.. while if you are working in mediassit and if you have met with an serious injury while travelling and you are doing work from home. As your manager permission.. and for some reasons HR will call you if you haven't responded means without any intimation they will abscond you. Even theywon't ask our. Manager permission also. That much worst HR department is. And there is no salary appraisal also. They will tell next month next month.. . Lot of work pressure.....Read More

Work Details

Work policy: If it's emergency then u can take work from home.. it's not like hybrid.. compulsory u should travel to office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Worst company

Dislikes

Staff was not good Work is very too much

Likes

Bad environment to work but if you have no options to then join this company otherwise work in other company

Dislikes

Doesn't give respect to working person.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Working with medi assist is good. 2 week off by your choice.

Dislikes

There is no enjoyment and activities at the time of festival season. There is no work life balance. There is target is more than working hours.

Likes

Good work life balance

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Polite environment

Dislikes

Nothing to dislike

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Salary benefits, Appraisal, Incentives,Lack of Learning opportunities

Likes

Flexible time..

Dislikes

No support from manager or any other sinior, recruiter at medi assist are froud, in the sense, they will hair you for only making their incentives as such cases very few candidates can continue their mostly hiring, fairing game going on, , I would like to give an example of me .. When the Medi Assist recuter called me on WhatsApp, I was explained about my past experience and last working company also i had cleared that company did not given relieving letter, not only in the last company other employees ware facing same same issue, by force i managed my 3 month payslip and only the offer letter at joining time, I was not supposed to join the like that but my financial condition was poor so without simple sitting i found better that at for some money I can earn, I had never no the company moto was only session waise the hire and after completing all there work by u , they will create a scenario and they will terminate you by force, I had in a situation where they called me in office I had gone along with my reporting manager we both was in nice conversation mode i don't know whats they planned, reached office suddenly they asking some questions and I was simply answering then they got angry unnecessaryly and telling to my reporting manager when u want to leave her , my reporting manager was also turned on and said that she can leave tomorrow itself, i requested and literally i begged for some time, I don't have place to go , then they given me 5 days, till 31 July, and they told we will pay your salary 30 or 31 st only I was agreed, and based on this conversation they sent me termination letter to maintained that I had leave the company to disrespected my reporting manager, (lied),I was shocked but didn't reply anything, i would have been asked to leave and i expected it but still they did that, on before my last day 30 th again they started forcing me to leave there accommodation was provided by team, without salary, they haven't given me 2 month my week off i haad worked hard morning to night, I was constantly requesting please provide me my salary I'll will leave ,without salary where Will I go, then they told no we will pay you on your salary day only now you leave the accommodation even I had been threaded by them that if don't leave they will post wrong details against me in social media they will spoil my job future, I was in dipression i managed somehow 2k and near by one pg was there i shifted there at morning by 7 o clock. Then I was waiting for my salary it's will come on 5 th every month, but it has not came so again i masged to hr manager then I received it, at that time I was searching job and got option in medi assist here also after telling the documents issued that time he didn't said anything I got joined I was working, after in between I had been receiving verification call so i explained that the documents was not provided, so they asked me bank statement as a proof or 5 mouth working. They send me mail and i attached the my bank statement in the mail , but the recruiter said some another thing and said u didn't explained this. .. there word u will not be able to continue if you r not able to provide this, they simply wested my time if they explained me checking my attached document in mail for documentation then I can save my time and can join another company or i will exclude that experience and will provide that previous with reliving. They didn't informed me anything as the company hr or recruiter should have explained everything to the candidate properly, now again i had to leave the company by force that also with out reliving, and it's affecting me and job life. Now I am job less serching, facing trouble, In a reputed company this should not happen i understood there prossas of verification but some recruiters taking advantage of it this type of profile they Target and after 3 month they will faire you suddenly.. because for one candidate they have incentive if the candidate works atleast 3 month, it hard situation i tried to collect the reliving from my last company the denied I was crying and begging please provide me they said very hard and harsh way no way not possible on my leave now ... We candidate are like help less and value less for them .. Now I am so difficulty I had spent my time my affort in to learning and with a ongoing working candidate how can possible a company can do this?? I respect their prosse but please do not take advantage of an employee. As genuine candidate at if any condition there should have option to managed it but they won't.. Please before joining a company search properly don't West time to get entered in wrong company.. I had also done wrong that i believed they recruiter. Please be careful by the recruiter... they will never think about any employee they will simply it's not in my hand.....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Will get salary on time , flexiblity , good software, PF, insurance is there

Dislikes

No hike, no promotions, over burden, politics,dynamics,groupism, favouritism,low salary 20k for freshers ,changing rules and regulations ,no value for doctors

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Teamwork

Dislikes

I've been dedicated and hardworking for 4 years, but unfortunately, I haven't seen any growth or recognition. No hikes, bonuses, or promotions have been offered, despite consistently meeting targets. The workload and pressure continue to increase daily, with no additional benefits or support. *Concerns:* - Lack of career advancementopportunities - Inadequate compensation and benefits - Insufficient recognition and appreciation - Excessive workload and pressure - No work-life balance...Read More

Likes

Work load is very less, salary was good

Dislikes

Career roles balance is very poor, job security is very less, career grooming is very bad only single Week-off fin a week .

Work Details

Work policy: In pandemic 😷 work from home and others day work from office only

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Colleges are supportive

Dislikes

No humanity in organisation l. They expect you to work even if you are unwell. Even if medical documents are also provided, they will not agree. Even if you admitted to the hospital. Very high work load. Managers expect you to work even in home, even after you work entire day at office. They expect you to work even on your week offsand leaves And they will have no regret or mercy to fire you out of job, even if you have worked hard You have to forget that you have a personal life if you join CRM Department here Even if you request work from home, they will not provide...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Medi Assist is an excellent company that fosters a positive work environment and provides ample opportunities for professional growth. Medi Assist is truly a great place to work, where dedication and hard work are recognized and rewarded.

Dislikes

While Medi Assist has some strengths, there are areas where the company could improve. The workload can be overwhelming at times, leading to stress and burnout among employees. Communication across departments is often lacking, which can create confusion and delays in processes.

Likes

The only positive thing which i found is that, there are different areas to work.

Dislikes

There are many loopholes: 1. No promotion to employees on time (Promotion is only given in those department only to those people who bring buisness, rest other departments like Finance, Legal, Compliance, Admin) people recive delay in promotion

Likes

No

Dislikes

Company is fine but internal politics which higher mgt close their eyesd