Marriott International Front Office Associate Reviews by 10+ Employees | Rated 2.8/5

What employees say about Marriott International?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

80% employees reported

No travel

66% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

4 reviews

2.6

Rated by Men

8 reviews

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13 reviews found

Sort by: Popular

Front Office Associate in Pune

Full Time

Facility Management Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 26 Feb 2025

Likes

Working at Marriott Suites Pune has been a rewarding experience.Great work environment,

Skill development - Good
Company culture - Good

Dislikes

While , the front office can be challenging due to unsupportive senior staff assigning multiple roles, leading to workload imbalance. a poorly managed roster by the manager, leading to workload imbalance. Better planning and support would improve .

Promotions - Poor

Front Office Associate in Hyderabad / Secunderabad

Full Time

Front Office & Guest Services Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 21 Dec 2024

Likes

Nothing

Dislikes

Managers approach toward their staff

Salary - Poor
Skill development - Bad
Job security - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Front Office Associate in Surat

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 20 Apr 2023

Likes

Guests and members were really humble and good going . Sone were difficult to handle but rather than that food of the cafeteria for employees was nice .

Dislikes

The manager was not good to any employee . He didn’t paid us for working extra hours and even don’t give appraisal. Many people left the job before and after me in a week .

Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Front Office Associate in Surat

Full Time

Administration Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Nov 2022

Likes

Marriott's employee policies are very good.

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

In terms of benefits and salary there are many hindrances. You will not get what has been promised to you.

Salary - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Front Office Associate in Lucknow

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jun 2021

Likes

Work environment,staff and management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

All over excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Front Office Associate in Pune

Front Office Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 25 Sep 2020

Likes

They had many internal jobs but they were meaningless as we never got to get transfer because it needed the HOD to sign. And they never signed because of stuff crunch. Very toxic. The only good thing was the yearly party but I never got to attend that because I was forced to do shift while the whole department and bosses were drinking booze in the party. so yeah Marriott international. is .toxic. abusive. no. growth. exploits. new. graduates....Read More

Skill development - Good

Dislikes

Young professionals are over worked, no salary hikes are given only employee of the month and employee of the year awards are handed out to curb dissatisfaction. They will not promote but instead hire externally always. Marriott India management is so rotten to the core, It's just that they will give empty promises but will never deliver, even after you achieving the Scores!! You have a very good Guest Voice score and mentions, you are punctual, always work unpaid overtime as an associate, but yet they will hire an executive from outside for 25k !! who doesn't even have experience in hospitality. And here you are expected to train them. meanwhile you are working fo mere 8k per month. RANK AND FILE ARE BEING EXPLOITED MY MARRIOTT INTERNATIONAL!...Read More

Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Very bad and the work- life balance and the toxic working place put me into depression, HR didn't even cover my cost when I was tested Covid +ve because I was working in the hotel for mere 25% of my salary that is 2.5k INR!

Work timings: Flexible Timings

Front Office Associate in Chennai

Front office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Jul 2019

Likes

Best place to start your career !

Skill development - Good
Job security - Excellent
Promotions - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Less salary !

Work Details

Very nice place to work

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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Front Office Associate in Mumbai

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Sep 2020

Likes

My team members are helpful,Work environment is positive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work days: Rotational Shift (Flexible Timings)

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Front Office Associate

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2020

Likes

Working in Marriott is one of the best thing in my life Marriott is the one &only career not gonna change anywhere

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No one will Dislike marriott

Work Details

Lovely memories every minute

Work timings: Flexible Timings

Front Office Associate in Hyderabad / Secunderabad

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jan 2020

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Front Office Associate in Bangalore / Bengaluru

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2019

Likes

In simple words was great to work for Marriott

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is nothing for dislike it was just great

Work Details

Work days: Rotational Shift (Flexible Timings)

Front Office Associate in Amritsar

Front Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jun 2018

Likes

They provide equal opportunity for each individual in every Departments

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Excellent experience to be a part of Marriott internationals

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Front Office Associate in Bangalore / Bengaluru

Front office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 09 Mar 2018

Likes

The brand

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

The HOD's

Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Employee Benefits

on time reveling

Top trending discussions

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Career Advice

a consultant

Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

Capgemini

Happiest mind

9 participants . poll closed

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Marriott International Reviews by Designations

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AmbitionBox has 13 Marriott International reviews submitted by Marriott International employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marriott International is the right company for you. ...Read more

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Marriott International Front Office Associate Reviews