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Marble Box Process Associate Level 1 Kolkata Reviews

Updated 6 Jan, 2025

Overall Rating

3.4/5

based on 7 reviews

Rating distribution

5

1 (14.3%)

4

1 (14.3%)

3

4 (57.1%)

2

1 (14.3%)

1

0 (0%)

Category Ratings

2.9

Salary

2.8

Promotions

2.7

Company culture

2.6

Work-life balance

2.5

Work satisfaction

2.2

Skill development

2.1

Job security

What employees say about Marble Box?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

40% employees reported

No travel

100% employees reported

View more detailed insights

Marble Box is rated 3.4 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Marble Box is rated 3.4 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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7 reviews found

Sort by: Popular

Process Associate Level 1 in Kolkata

Full Time

·

General Insurance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2025

Likes

Salary on time

Salary - Good
Company culture - Good

Dislikes

Job insecurity and absence of new projects.

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate Level 1 in Kolkata

Full Time

·

General Insurance Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2023

Likes

1. They have good environment in workplace. 2. Good cafeteria to stay connected with colleagues. 3. They are not kicking off their employees, frequently.

Dislikes

1. Hard-core night shift maybe the main problem for anyone, just because of you may face some health issues. 2. Higher management are soo much frequent minded, that can effect entire work culture. 3. Some manager's are soo bad to manage the team, team members got frustrated easily. They are not encourage you to get the best version of you. 4. They have working hour issues. You have to achieve the target working hour rate, which is 8 hours. Please be mind that, this is not an login hours. For example, if you have login hours of 10 hours, but your working hour just 5/6 hours, then after few days, you will be questioned by your manager or HR. This is just horrible....Read More

Salary - Poor
Skill development - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for the review. We understand these issues, and our members' health is our top priority. We have taken steps to ensure that their health is taken care of. If you are facing any problems, please come forward.

Process Associate Level 1 in Kolkata

Full Time

·

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Dec 2023

Likes

There is nothing much to like.

Dislikes

Everything is present for dislike. Biased management and want only beautiful lady and give promotion to them, only there is a very rare seat for deserving people.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Employer’s Response

We would like to point out that we strictly promote our members based on their merit. Our members go through various assessments before they get a promotion. If you are capable you will surely get a promotion.

Process Associate Level 1 in Kolkata

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 01 Mar 2023

Likes

Nothing. Nothing nothing

Dislikes

Everything. Everything everything everything everything

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate Level 1 in Kolkata

Full Time

·

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 May 2022

Likes

People always work here with fear, nobody knows when and how they can loose their job. From the Ops mngr to processor level and even the HR team no one is out of the dangerline. There's no backbone of HR and 4 persons from HR resign at a time. Now think how good the company is.

Dislikes

No proper growth here. Only favourism works here. GM and CEO pokes everywhere, wheather it their matter or not.

Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Very poor.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate Level 1 in Kolkata

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 13 May 2022

Likes

Growth Opportunities

Promotions - Good

Dislikes

Need to improve employee benefits and job retaaintion

Skill development - Poor
Job security - Poor
Work satisfaction - Poor

Work Details

Avarage

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate Level 1 in Kolkata

Full Time

·

Back Office Department

5.0

posted on 29 Dec 2023

Overall Rating

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Interview Tips & Stories

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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More about working at Marble Box

HQ - Kolkata, West Bengal, United States
BPO
501-1k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Marble Box reviews submitted by Marble Box employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marble Box is the right company for you. 100% of employees reported ...the working days at Marble Box as Monday to Friday. 60% employees reported the work timings at Marble Box as Strict timing. Read more

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Marble Box Process Associate Level 1 Kolkata Reviews

Marble Box Process Associate Level 1 Salaries in Kolkata

based on 5 salaries

₹2 L/yr - ₹2.4 L/yr

24% less than the average Process Associate Level 1 Salary in India

View more details

Employee Benefits for Marble Box Process Associate Level 1 Kolkata

Health insurance

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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