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Career Advice
2w (edited)
an associate technical leader
Toxic Work Environment
Hi Everyone.
I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?
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People also ask about Magus Customer Dialog's Customer Success, Service & Operations Department
Is Magus Customer Dialog's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 399 employee reviews, it's clear that most employees have an average experience working at Magus Customer Dialog's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
Does Magus Customer Dialog's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Magus Customer Dialog's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 399 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Magus Customer Dialog's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Magus Customer Dialog's Customer Success, Service & Operations Department, click here.
How is the work culture at Magus Customer Dialog's Customer Success, Service & Operations Department?
Work culture at Magus Customer Dialog's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 399 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Magus Customer Dialog's Customer Success, Service & Operations Department, click here.
How is the job security at Magus Customer Dialog's Customer Success, Service & Operations Department?
Based on 399 reviews on AmbitionBox, Magus Customer Dialog's Customer Success, Service & Operations Department employees rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Magus Customer Dialog's Customer Success, Service & Operations Department, click here.
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Gender Based Ratings at Magus Customer Dialog Customer Success, Service & Operations Department
based on 81 reviews
Rated by 21
Women
Rated by 60
Men
Working Days at Magus Customer Dialog Customer Success, Service & Operations Department
based on 90 reviews
Rotational Shift
48%
Monday to Saturday
31%
Monday to Friday
11%
Other
8%
Alternate Saturday off
2%
Work Timings at Magus Customer Dialog Customer Success, Service & Operations Department
based on 90 reviews
Flexible timing
Strict (9.30am - 6.30pm)
Strict (9am - 7pm)
61%
7%
3%
29% employees reported other strict timings
Shift Timings at Magus Customer Dialog Customer Success, Service & Operations Department
based on 90 reviews
Day shift
Night shift
89%
11%
Business Travel at Magus Customer Dialog Customer Success, Service & Operations Department
based on 90 reviews
No travel
65%
Within city
29%
Within country
6%
|
Customer Care Executive
25
salaries
|  ₹0.8 L/yr - ₹3 L/yr |
|
Team Lead
16
salaries
| ₹1 L/yr - ₹4.2 L/yr |
|
Customer Service Executive
10
salaries
| ₹1.2 L/yr - ₹3 L/yr |
|
Team Lead Operations
10
salaries
| ₹1.1 L/yr - ₹4.5 L/yr |
|
MIS Executive
8
salaries
| ₹1.6 L/yr - ₹2.4 L/yr |
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1 total
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Professional degree assistance
1 total
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