Lenskart is rated
2.8 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
...
Read more
Lenskart is rated
2.8 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Team Lead Operations in
New Delhi
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 10 Nov 2024
Likes
Work life balance
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Appraisals and salary package
Promotions - Poor
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Oct 2023
Likes
Just Brand Name
Dislikes
Except a famous Brand, nothing is going good
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Faridabad
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 25 Nov 2020
Likes
It's transparent policies help everyone to understand each one's path clearly.
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Things work slowly regarding implementation of ideas.
Work Details
My work at Lenskart is to ensure delivering service satisfaction which includes their queries handeled with care and in quick time. Motivating my team to ensure that this does not break at any point in time and it should be a continous effort.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Backend Associate in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 04 Feb 2025
Likes
Their employees are very supportive.
Dislikes
Manager and supervisor are very cunning and clever. They will never promote your work skills.
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Quality Analyst in
Chennai
Full Time
·
Audit & Control Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Jan 2025
Likes
Salary - Good
Dislikes
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
Field job
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Backend Associate in
New Delhi
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Jul 2024
Likes
Employees were friendly nd ready to help whenever required.
Dislikes
No work life balance they can call unlimited times whenever they want. Nd if they target anyone they will make shure to put all sorts of pressure till u leave the company.
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Customer experience Specialist in
New Delhi
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 27 Apr 2024
Likes
Supporting seniors
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Dislikes
No salary hike
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Chat Support Executive in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Mar 2024
Likes
Gff
Dislikes
Fff hurry yoghurts yuk
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer experience Specialist in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Aug 2023
Likes
Work environment
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Lenskart does not provide salaries as per expectations
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer experience Specialist in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Jul 2023
Likes
very bad company
Dislikes
Dirty politics
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Resolution Expert in
New Delhi
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 24 Apr 2023
Likes
Nothing
Dislikes
The culture is shit, no matter how hard you work or give your best, they never appreciate you
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Process Coach in
Gurgaon / Gurugram
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 02 Dec 2022
Likes
Training and personal growth part of the company is great. Managers are very supportive and strive on worming towards both company and it's personnel growth.
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Dislikes
The salary and incentive structure could improve, work life balance is somewhere missing.
Salary - Poor
Work Details
Work policy:
People in inbound calling campaign who can work from noon till midnight can get work from home.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Chat Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 04 Jul 2023
Likes
Managers behaviour
Dislikes
Alot of things there is no promotion and salary increment in those 3 year and their answer is covid tym h
Skill development - Bad
Job security - Poor
Promotions - Bad
Company culture - Bad
Work Details
Work policy:
Depends on sale
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other Lenskart Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Executive in
Guwahati
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
5.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Feb 2025
Likes
Only salary on time
Salary - Good
Promotions - Excellent
Dislikes
Work culture is very poor.
Biased between staffs.
Frequently changing SOP/Company policies.
Work life balance very bad.
Every problem has to be faced by store staff's.
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Sales Executive in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 15 Feb 2025
Likes
Overall company okay but some people way of giving work pressure not at all good I got very bad experience working under naresh negi AOM working under him lot of stressful life.
Company culture - Good
Dislikes
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Sales Executive in
Kolkata
Full Time
·
Category Management & Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
2.0
Job security
4.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 13 Feb 2025
Likes
Salary on time
Salary - Good
Promotions - Good
Dislikes
Their is no work life balance employee are doing overtime without any pay some time authority will say arrange some snacks for extra duty.company just focusing on sales but among 10 employees 8 are unhappy.Because of work life balance and many more challanges are there like company is giving 14 days exchange and return policy but onthe other hand for the stores they have set the benchmark for return. Those who need salary on time they will happy to work with Lenskart....Read More
Job security - Poor
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Store Manager in
Pune
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Feb 2025
Likes
Robot work, software application operates employees.Works in half manpower to build a profitability. Because every 3 months new employee left the job before he/she understands the business, process management requires a positive result.
Dislikes
Hire & fire policy. A career distroyer company. Favourism policy. Start up culture.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Senior Optometrist in
Bangalore / Bengaluru
Full Time
·
Doctor Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
2.0
Skill development
5.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Feb 2025
Likes
Their starting salary package
Salary - Good
Job security - Excellent
Dislikes
Lenskart is a nightmare for optometrists! They make you clean the store, push you to sell like a salesperson, and torture you over eye test and sales targets. There’s ZERO respect for optoms you’re just another tool for their profits. Short on staff? Too bad, you’ll be sent to random stores anytime. They hire optometrists who don’t even know how to do an eye test, just to fill vacancies. They will make you work for more than 10 hrs without extra pay.They will force you to do more than 10 hours shift just to clean the store.The "happy employees" you see online? FAKE. No one stays for long because the work environment is toxic. If you have self-respect, DO NOT join Lenskart!...Read More
Skill development - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Associate in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 06 Feb 2025
Likes
I had join lenskart thinking that it's a better option for growth but i was totally wrong they won't tell you the guidance for the growth
Dislikes
1.If detractors comes for quality issue also then also the staff only has to cover by getting promoters
2. Many time there's no information for app Or software update
3. Policy suddenly changes for cx also and for staff also
4. Higher stock losses
5. Very minimal incentives
6. Very minimal leaves
7. No support from hr till the manager or area manager approach it
8. Morr over point but coming right now in my mind...Read More
Salary - Poor
Job security - Poor
Promotions - Poor
Sales Associate in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 17 Jan 2025
Likes
Job is not secure in Lenskart company, management is very useless, they threaten me, I have to stay awake day and night during the job, they put too much pressure on me, kaaam ka
Dislikes
Very poor campany I have no words for lenskart campany
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Store Manager in
Jalandhar
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Jan 2025
Likes
Nothing
Dislikes
Area Operational Manager think that the Store Managers are their Prisoners. No rest on weekly off,s if store not performing while store manager is on off than AOM told to cancel their plans and go to store. Not appriciating your work always demotivate and huminlize you . Too long concalls not about business AOM share his personal thoughts. Maine vha ese dekha vha vyse dekha bla bla type talking and shouting without any reason...Read More
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Optometrist in
Mumbai
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Jan 2025
Likes
This is not good for the future of Lenskart West zone as no one will be able to continue the job at the next level. Bhumika Thakkar HRBP You took a lot of time to release my salary with certificate and in that also you are showing zero days notice period whereas we have done a full 1 month notice period survey this is very patheticculture and this is completely wrong activity.
Dear Team,
I have already given notice period as per company Policy and systematic way.
But I don't understand why FNF settlement 0 days notice period mention.
Don't quote wrongly, Plz kindly do the needful.
I'll attach all supporting data available at the time of resignation
lenskart.com I'm looking for your support on this FNF settlement plz rectify data & reissue revised FNF settelment....Read More
Dislikes
Management team
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Store Manager in
Amritsar
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Jan 2025
Likes
Overall V.v.v.poor experience & pathetic firm..
Dislikes
🦻👎👎👎👊
1.Daily basis 3/4 hour extra time work..
2.After Extra time work they can't provide full salary.
3.If store Target achieve, incentive not given to staff.
4.Daily concall 8/10 in unprofessional language.
5.Any time transfer to manpower 1 location to other.
6.Manpower crunch always.
7.Mistrey Audit used for staff cut incentive.
8.HR policy for Harrasment (Not support for any staff)
9.Store expenses used first for pocket when expenses submit for approval not approved.
10. If you stand store for growth 📈 they not appreciate.
Moral of story :- Waste time & experience. big👎👎👎...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about Lenskart's Team Lead Operationss
How is Lenskart to work for?
Lenskart is rated 2.8 out of 5, based on 3 reviews by employees on AmbitionBox.
Lenskart is known for Company culture which is rated at the top and given a rating of 2.8. However, Career growth is rated the lowest at 1.7 and can be improved. To know first hand how it is like to work at Lenskart read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Lenskart?
According to AmbitionBox ratings, Lenskart employees rate its salary and benefits as 2.2 out of 5. You can know more about Lenskart Salaries at AmbitionBox
How is the work culture at Lenskart?
Work culture is rated 2.8 at Lenskart by 3 employees. While job security is rated 2.8 and work-life balance is rated 2.8 at Lenskart. Read detailed reviews by employees of Lenskart on AmbitionBox.