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Kapture CX
Comparebased on 196 Reviews
Filter reviews by Kapture CX Customer Success Manager Reviews
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3 reviews found
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a good environment if you know how to manage communication between different teams.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Recent uncertainty regarding job security is a concern
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Deep focus on planning and strategic thinking
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Team building activities
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time When I joined my manager was really helpful and supportive, unfortunately he is not in the system any more Nice office
Dislikes
No process In case of a customer facing role( implementation, support and success) you have to coordinate with tech and product team which is a pain in itself. Most of them are rude and you to after them to discuss the requirements. There was a new leadership team that was hired in May post funding. All the VPs hired have left in less than 6 mon including the one who was there for 5+ years. You will only have to face escalations as tech points are always delayed and mostly by months. The platform is quiet unstable and lot of recurring issue occurs. Sometime it takes months to resolve P0 issues. No hybrid model In case someone from product team is required over a client call trust me its an herculean task to set up a call. You have to beg them for it. In case you take approval then you have to ask for the time, in case you see a empty slot on their calendar and book a slot, they will never join. Yoi need to ask first before booking . How pathetic is this The company is very tech team centric and not customer centric...Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Project Manager in Bangalore / Bengaluru
Full Time
Technology \/ IT Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
It's good if you are young and okay with no work life balance and okay with hardships
Dislikes
No boundaries Extreme micro management Unnecessary politics and favor Overload of work Not recommended for south Indians. Not being racist just telling facts. All the northies. There's a C level executive from the investor side and he makes your life miserable and he'll. Lot of office politics and blame game if the client is leaving Kapture. No accountability of leadership team. Direction is also wrong....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Project Manager in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
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Skill development
Job security
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Company culture
Work-life balance
Likes
There is nothing to like.
Dislikes
Everything!!! The management is terrible, no one knows what to do but they'll do whatever they think, no ethics, micro management (because there are too many people who are jobless sitting in VP, AVP and managers position and doing this non-sense). No proper focus, people will do work only when a client escalates. No career path, nomotivation, no WFH, basically this company offers nothing!! DO NOT THINK OF JOINING as this company is going to grounds....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City, Travel Within Country.
Operations Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
1) End to end ownership opportunity 2) Good learning curve 3) Leadership is very supportive and has very clear strategic vision 4) Good company culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
somtimes internal processes seems confusing. it can be improved.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Project Manager in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
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Skill development
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Company culture
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Likes
Kapture has an amazing work culture with positive environment and welcoming collogues. Its a great company to kick start your career with and i would definitely recommend it to others.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Sales Manager in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
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Skill development
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Promotions
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Company culture
Work-life balance
Likes
Culture is good & lot of opportunity to grow. Mostly people are supportive. Hike is also very good Good work life balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing except all day work from home
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Business Development Manager in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Healthy work environment , management is approachable and open to hear new ideas.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Project Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning, Environment, Skill development, IJPs
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Politics, WFO, No job security
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Sales Manager in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work culture and compensation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
All 5 days work from home
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Project Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning opportunities
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Sometime have to stretch on a project
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, International Travel, Travel Within City.
Business Analyst in Belgaum
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning Opportunities, Skill Development, IJP's
- Skill development - Good
- Work satisfaction - Good
Dislikes
Culture, politics, over load of work
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Other Kapture CX Reviews
Presales Consultant in Bangalore / Bengaluru
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The journey has been good at Kapture as per my career
Dislikes
the career growth is just a trap to show newcomers as an example I feel. The decisions for anything and everything are taken by the CEO and other higher management people just follow the instructions blindly. No work ethic or value for people who work for the company
- Skill development - Poor
- Job security - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
UI UX and Visual Designer in Bangalore / Bengaluru
Full Time
UI / UX Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I enjoy the dynamic nature of my role, where each day presents new challenges and opportunities to collaborate with talented teams to create innovative solutions for our customers. I value the company's dedication to fostering a culture of continuous learning and improvement, which enables me to grow both personally and professionally. Moreover, being part of a team passionate about delivering exceptional customer experiences is incredibly rewarding....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Coffee machine is pathethic and has no cafetria
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Software Developer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development as we will be getting an opportunity to work on different modern aspects in our tech stacks and for a change from regular work different activities and hackathons also they organise which is good.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Now the work environment and management has changed which can be better.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Associate Product Manager in Bangalore / Bengaluru
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Kapture is the best place to start working with straight out of the college or for people having 2-3 years of experience in the Service CRM platform. You will learn how to manage your work, how to keep following ups on proper timelines and brainstorming ideas of making the roadmap of the coming future of the product with the initial base
- Salary - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Presales Consultant in Bangalore / Bengaluru
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working at kapture has been a great experience for me. The team is very supportive and I'm lucky to work with such a wonderful group colleagues. The best part is there's no need to extend beyond working hours, allowing for a healthy work-life balance.
- Salary - Excellent
- Job security - Good
- Promotions - Excellent
- Work-life balance - Excellent
Dislikes
Strict working hours in the office.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Product Specialist in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I enjoy the dynamic nature of my role. Every day brings new challenges and opportunities to collaborate with talented teams to create innovative solutions for our customers. I appreciate the company's commitment to fostering a culture of continuous learning and improvement, which allows me to grow both personally and professionally.Additionally, being part of a team that is passionate about delivering exceptional customer experiences is incredibly rewarding...Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
coffee machine is pathethic and has no cafetria
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Web Developer in Bangalore / Bengaluru
Full Time
Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I appreciate that Adjetter Media Network Pvt Ltd is a great opportunity for interns. The company provides valuable experience and the chance to develop skills that can significantly benefit your future career. The learning environment is supportive, and the team is knowledgeable, making it a worthwhile place for gaining practical insights into the industry.
Dislikes
However, one major downside is the lack of job security. Employees can be let go without any prior notice, which creates an atmosphere of uncertainty. This practice can be quite stressful and is something that the company should seriously consider addressing for the well-being of its staff.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Research Analyst in Bangalore / Bengaluru
Full Time
Market Research & Insights Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Organised workflow with plans and strategy. 2. Freedom to complete deadlines, Assigned tasks and pragrammes. 3. No additional work hours or extenions.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
1. Lack of importance in certain teams with their role, position, salary pay and incentives. 2. Not any greater skill training provided by the company with respect to the roles.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Manager in Bangalore / Bengaluru
Full Time
Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Culture of hustle and mission oriented - Building a sustainably profitable organization - A very healthy culture and weekly activities for employees - Good work life balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- More townhalls needed with founders and leadership
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
System Administrator in Bangalore / Bengaluru
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Kapture is very committed to the professional growth of its employees. one of the things I really enjoy about working at Kapture Cx is the innovative and fast-paced work environment.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing such of something.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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AmbitionBox has 3 Kapture CX reviews submitted by Kapture CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Kapture CX is the right company for you.- Home >
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