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Kapture CX

Compare

based on 192 Reviews

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Kapture CX Technical Support Executive Reviews

based on 6 reviews

Updated 5 Jul, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.0

Company culture

4.0

Salary & Benefits

4.0

Work-Life balance

4.0

Skill development

4.0

Work Satisfaction

3.7

Promotions/Appraisal

3.5

Job Security

6 reviews found

Sort by: Popular

Technical Support Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Apr 2024

Likes

I have rotational Shift Company is very supportive.

Dislikes

Attendance machine is not capturing the attendance during night shift. Need to manually submit everyday.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Apr 2024

Likes

Stability and Growth potential. Company promotes come on time leave on time policy.

Dislikes

Compensation in Internal growth is not that much.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Technical Support Executive in Bangalore / Bengaluru

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 May 2023

Likes

Nothing, they is actually nothing to be liked about this company.

Dislikes

There are some points which I'd like to mention: 1. Don't join this company if you're starting your career, they'll ruin it. 2. There is no proper training and no organised way of working. 3. The so called seniors will think that they are the boss. 4. No proper management in technical support team. 5. You will feel helpless if you're raising any issue to the technical team or to any of the member. 6. They'll not even release your FNF when you leave the company. If you're joining also be safe with everyone. 👍 Worthless company, worst management ❌...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Executive in Bangalore / Bengaluru

Full Time

·

Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 05 Jul 2024

Likes

The People, my Team very approachable

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Nov 2023

Likes

only salary on time but still it's very less not sufficient.

Dislikes

job is not secured, anytime you can be fired, no training, no motivation, every day shouting with employees. when I asked for hike salary after 2 years working they terminated me.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Bangalore / Bengaluru

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Jun 2019

Likes

Just you ll get salary on time

Dislikes

No training u just need to look at others and learn, you may get fire by anytime without any prior notice

Work Details

Work timings: Flexible Timings

Top trending discussions

View All

Salary Discussions, Hike & Promotions

a technical project manager

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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posted on 18 Nov 2024

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Dislikes

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posted on 21 Nov 2024

Likes

I really liked the way company has grown over a period on one year. Now things are very structured

Dislikes

Nothing as of now

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Analyst in Bangalore / Bengaluru

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posted on 18 Nov 2024

Likes

learning a lot of things daily

Dislikes

they reduced my salary and how much ever u do no appreciation

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Network Engineer in Bangalore / Bengaluru

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posted on 21 Mar 2024

Likes

Good Manager, Good work Environment , Work life balance

Dislikes

Meeting rooms Availability

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Other Kapture CX Reviews

Web Developer in Bangalore / Bengaluru

Full Time

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posted on 08 Oct 2024

Likes

I appreciate that Adjetter Media Network Pvt Ltd is a great opportunity for interns. The company provides valuable experience and the chance to develop skills that can significantly benefit your future career. The learning environment is supportive, and the team is knowledgeable, making it a worthwhile place for gaining practical insights into the industry.

Dislikes

However, one major downside is the lack of job security. Employees can be let go without any prior notice, which creates an atmosphere of uncertainty. This practice can be quite stressful and is something that the company should seriously consider addressing for the well-being of its staff.

Presales Consultant in Bangalore / Bengaluru

Full Time

·

BD / Pre Sales Department

2.0

Overall Rating

2.0

Category Ratings

3.0

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2.0

Skill Development

1.0

Company Culture

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Work Satisfaction

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2.0

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posted on 30 Sep 2024

Likes

The journey has been good at Kapture as per my career

Dislikes

the career growth is just a trap to show newcomers as an example I feel. The decisions for anything and everything are taken by the CEO and other higher management people just follow the instructions blindly. No work ethic or value for people who work for the company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

UI UX and Visual Designer in Bangalore / Bengaluru

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posted on 16 Jul 2024

Likes

I enjoy the dynamic nature of my role, where each day presents new challenges and opportunities to collaborate with talented teams to create innovative solutions for our customers. I value the company's dedication to fostering a culture of continuous learning and improvement, which enables me to grow both personally and professionally. Moreover, being part of a team passionate about delivering exceptional customer experiences is incredibly rewarding....Read More

Dislikes

Coffee machine is pathethic and has no cafetria

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Software Developer in Bangalore / Bengaluru

Full Time

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Software Development Department

4.0

Overall Rating

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Category Ratings

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Promotions/Appraisal

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posted on 13 Dec 2024

Likes

Skill development as we will be getting an opportunity to work on different modern aspects in our tech stacks and for a change from regular work different activities and hackathons also they organise which is good.

Dislikes

Now the work environment and management has changed which can be better.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Overall Rating

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posted on 25 Apr 2024

Likes

Kapture is the best place to start working with straight out of the college or for people having 2-3 years of experience in the Service CRM platform. You will learn how to manage your work, how to keep following ups on proper timelines and brainstorming ideas of making the roadmap of the coming future of the product with the initial base

Dislikes

Nothing

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posted on 18 Nov 2024

Likes

Working at kapture has been a great experience for me. The team is very supportive and I'm lucky to work with such a wonderful group colleagues. The best part is there's no need to extend beyond working hours, allowing for a healthy work-life balance.

Dislikes

Strict working hours in the office.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Product Specialist in Bangalore / Bengaluru

Full Time

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Technology / IT Department

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Overall Rating

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Company Culture

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Work Satisfaction

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posted on 22 Mar 2024

Likes

I enjoy the dynamic nature of my role. Every day brings new challenges and opportunities to collaborate with talented teams to create innovative solutions for our customers. I appreciate the company's commitment to fostering a culture of continuous learning and improvement, which allows me to grow both personally and professionally.Additionally, being part of a team that is passionate about delivering exceptional customer experiences is incredibly rewarding...Read More

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posted on 09 Jul 2024

Likes

1. Organised workflow with plans and strategy. 2. Freedom to complete deadlines, Assigned tasks and pragrammes. 3. No additional work hours or extenions.

Dislikes

1. Lack of importance in certain teams with their role, position, salary pay and incentives. 2. Not any greater skill training provided by the company with respect to the roles.

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posted on 30 Jul 2024

Likes

There is nothing to like.

Dislikes

Everything!!! The management is terrible, no one knows what to do but they'll do whatever they think, no ethics, micro management (because there are too many people who are jobless sitting in VP, AVP and managers position and doing this non-sense). No proper focus, people will do work only when a client escalates. No career path, nomotivation, no WFH, basically this company offers nothing!! DO NOT THINK OF JOINING as this company is going to grounds....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Senior Manager in Bangalore / Bengaluru

Full Time

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Management Department

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Overall Rating

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posted on 02 Jul 2024

Likes

- Culture of hustle and mission oriented - Building a sustainably profitable organization - A very healthy culture and weekly activities for employees - Good work life balance

Dislikes

- More townhalls needed with founders and leadership

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Kapture CX Technical Support Executive Reviews by Locations

Kapture CX Technical Support Executive Bangalore / Bengaluru Reviews

Kapture CX Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Kapture CX reviews submitted by Kapture CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Kapture CX is the right company for you. 80% of employees reported t...Read more

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Kapture CX Technical Support Executive Reviews

Working Days for Kapture CX Technical Support Executive

based on 6 reviews

Rotational Shift

80%

Monday to Friday

20%

Work Timings for Kapture CX Technical Support Executive

based on 6 reviews

Flexible timing

Strict (10am - 7pm)

Strict (10am - 8pm)

50%

17%

17%

16% employees reported other strict timings

Shift Timings for Kapture CX Technical Support Executive

based on 6 reviews

Day shift

100%

Business Travel for Kapture CX Technical Support Executive

based on 6 reviews

No travel

80%

Within city

20%

Kapture CX Technical Support Executive Salary

based on 9 salaries

₹3.5 L/yr - ₹5.2 L/yr

33% more than the average Technical Support Executive Salary in India

View more details

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