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Kaizen IT Services
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Filter reviews by Kaizen IT Services Customer Support Executive Reviews
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What employees say about Kaizen IT Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
57% employees reported
Flexible timing
50% employees reported
No travel
57% employees reported
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Jobseekers also viewed
8 reviews found
Customer Support Executive in Guwahati
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary is credited on time. But need to upgrade the skills of resident engineers in client offices by providing various courses.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Need to create some policies to promote the Engineers by internal assessment.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Shillong (working remotely)
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work-life balance
Likes
The fact that the company has maintained professionalism when it comes to timely payment of salary..
- Work-life balance - Good
Dislikes
Only that there is no increment nor bonuses
- Job security - Poor
- Promotions - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is very less
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Shillong
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Prompt reply to any queries, and a respectable community
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
The lack of festive allowance and increment in pay
- Promotions - Poor
Work Details
Work policy: More of a field work than an office
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company to work with, good work culture, supportive team
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not as such all are good
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No issue in this company
Work Details
Work days: Monday to Saturday
Work related travel: This is a desk job.
Customer Support Executive in Shillong
Contractual
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
- Time management
- Salary - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Could’ve added daily allowance and food conveyance for tours
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Good
Dislikes
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Poor
Overall Rating
Top trending discussions
Similar Designation Reviews
Team Lead in Ahmedabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly: Shows that employees engage with one another in a positive way throughout the workday. Motivating: Implies that the company is inspiring, and employees will feel
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary increment issue.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Nagpur
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Clear Communivation, Supportive Culture, Work-Life Balance, Opportunities for growth Purpose and value these factors contribute to positive work environment where employee feel motivated engaged, and fulfilled in their roles
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Nagaon
Full Time
IT Support Department
Overall Rating
Category Ratings
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Skill development
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Likes
I found in this organisation Manager and their employees are respect each other and share commitments which is shows a great work culture. I feel so lucky to be a part of this organisation.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Service Engineer in Golaghat
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
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Skill development
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Likes
I like the work culture in Kaizen. Salary is always on time. I get new opportunities to learn everyday. Management is also very good. Colleagues are really very helpful.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Should have more WFH facilities
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Jaipur
Full Time
IT Support Department
Overall Rating
Category Ratings
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Skill development
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Likes
I like the work in kaizen, Salary is always on time. I get new opportunities to learn everyday management is also very good. colleagues are really helpful.
- Salary - Good
- Job security - Good
- Work-life balance - Good
Dislikes
should have more WFH facilities
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Service Engineer in Jamshedpur
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
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Likes
Excellent organisation. Excellent environment of work. All colleagues like a family. I am proud to be a part of the kaizen family.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I don't have anything
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Service Engineer in Golaghat
Full Time
IT Support Department
Overall Rating
Category Ratings
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Skill development
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Likes
Work culture is very good Good environment to work Good leadership Employee s wellbeings
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No words for dislike about this company
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
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Likes
i like the office culture, salary is on time .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
need appraisal on timely basis.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Service Engineer in Siliguri
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work-life balance
Likes
Managers/ TL's are regularly in touch.
- Salary - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I guess appraisals has to be on time as it is lifeline of the employees.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Shillong
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All management supports are good.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Need to increase salary yearly.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Other Kaizen IT Services Reviews
Data Center Engineer in Kolkata
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
There is no HR policy. To my knowledge, one of my ex-colleagues has not received gratuity even after completion of 6 years. There may be many more whose money has been embezzled and whose e-mails or phone calls have not been answered. They do not have any experience handling/managing large Govt. projects. They get these projects with low budgets, which is why they do not have any appraisal policy for their employees. In fact, is is a shop with big name. Some employees like service delivery executives, service delivery managers have no qualifications to work in this position....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Mundra
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
At Kaizen IT Services, i have enjoyed a collaborative environment, supportive leadership, and opportunities to growth. It's been rewarding to work with Kazen IT Services.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
One thing that i want to mention which I dislike about Kaizen IT Services, i am facing a issue with the leave management system of Kaizen IT Services, Sometimes it is feel unclear or disorganized, which is frustrating while trying to plan time off. I believe to improving this system could contribute to a more positive work environment overall.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Desktop Support Engineer in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
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Skill development
Job security
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Company culture
Work-life balance
Likes
Hardworking staff with ambitious management team, good behavior, thy will always try to help you even if you know nothing about the job. (*This is my honest rating so do expect the review from my point of view regarding this company)
- Job security - Good
Dislikes
They would provide you with bare minimum salary just enough to be on the verge of bankruptcy any day, never heard of promotions from anyone. Work-life balance depends on project site, To be a fresher it's a good company but as some say “You either die a hero or you live long enough to see yourself become the villain”
- Salary - Bad
- Skill development - Bad
- Promotions - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Network Administrator in Udaipur
Full Time
IT Security Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
I particular enjoy about working at Kaizen IT Services is the dynamic and collaborative environment. The company values open communication and encourages, which fosters creativity and problem solving. Additionally, the emphasis on continuous learning and development allows me to enhance my skills and stay updated with the latest technologies.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Nagpur
Full Time
IT Network Department
Overall Rating
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Skill development
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Likes
I feel more comfortable, more in control and more supported than I ever have before, kaizen IT solutions genuinely cares for my growth both professionally and personally.I have been about a year now I am happy with the facilities like pocket HRMS Application and other facilities. Thank you sir and all team members.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing, everything is best in this company
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
As a fresher good for learning & developing new skills
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
On paper they gave me permanent site but Sometimes i have to go on other site on short notice. That’s why professional & personal life is not balance. Also as per work performance or experienced need to have certain amount of increments.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Network Engineer in Kolkata
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
I like the work culture in Kaizen, Salary is always on time. I get new opportunities to learn everyday. Management is also very good. Colleagues are really helpful. Have a an opportunities for promotion and enhancement.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Have more WFH facilities.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
IT Desktop Support Engineer in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am so impressed with the customer service. The team is very friendly and helpful. I had an amazing experience with this company. The customer service was outstanding. I highly recommend to join Kaizen they never disappoints.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to be disliked about Kaizen
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
FMS Engineer in Ahmedabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
IN GUJARAT Region Our Team Leader Mr JAYDIP GOSWAMI IS VERY VERY SUPPORTIVE PERSON IN THIS COMPANY and colleague are very supportive and very enthusiastic work culture..
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary increment issue , No Appraisal,No Promotion, No Diwali Bonus
- Salary - Bad
- Promotions - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Desktop Support Engineer in Greater Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
I am join as backup engineer in this company Now I am parmanant employee in kaizen IT service A very good experience in this company i would like to suggest more IT members join this HR ARE GOOD
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Some time application of leve But they provide as requested an emergency leave on same day
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Kaizen IT Services Reviews by Designations
- Kaizen IT Services Desktop Support Engineer Reviews
- Kaizen IT Services Engineer- Customer Support Reviews
- Kaizen IT Services Desktop Engineer Reviews
- Kaizen IT Services Team Lead Reviews
- Kaizen IT Services FMS Engineer Reviews
- Kaizen IT Services Network Engineer Reviews
- Show more
- Kaizen IT Services Helpdesk Coordinator Reviews
- Kaizen IT Services Service Engineer Reviews
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- Kaizen IT Services Technical Support Engineer Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Kaizen IT Services reviews submitted by Kaizen IT Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Kaizen IT Services is the right company for you. 57%... of employees reported the working days at Kaizen IT Services as Monday to Saturday. 50% employees reported the work timings at Kaizen IT Services as Flexible timing. Read more- Home >
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