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3.5

based on 4.5k Reviews

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JustDial Customer Service Executive Reviews

Updated 13 Mar, 2025
Overall Rating
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3.4/5
based on 37 reviews

Rating distribution

Category Ratings

3.4

Company culture

3.2

Job security

3.2

Work-life balance

3.0

Work satisfaction

2.7

Salary

2.7

Skill development

2.6

Promotions

What employees say about JustDial?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

46% employees reported

Flexible timing

Flexible timing

48% employees reported

No travel

No travel

79% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

13 reviews

3.3
male

Rated by Men

19 reviews

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Top Mentions in JustDial Customer Service Executive Reviews

37 reviews found

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about JustDial's Customer Service Executives

How is JustDial to work for?
JustDial is rated 3.4 out of 5, based on 37 reviews by employees on AmbitionBox. JustDial is known for Company culture which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at JustDial read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at JustDial?
According to AmbitionBox ratings, JustDial employees rate its salary and benefits as 2.7 out of 5. You can know more about JustDial Salaries at AmbitionBox
How is the work culture at JustDial?
Work culture is rated 3.4 at JustDial by 37 employees. While job security is rated 3.2 and work-life balance is rated 3.2 at JustDial. Read detailed reviews by employees of JustDial on AmbitionBox.

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JustDial Customer Service Executive Reviews by Locations

JustDial Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 37 JustDial reviews submitted by JustDial employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if JustDial is the right company for you. 46% of employees reported the wo...rking days at JustDial as Rotational Shift. 52% employees reported the work timings at JustDial as Strict timing. Read more
JustDial Customer Service Executive Salary
based on 137 salaries
₹1.5 L/yr - ₹4 L/yr
13% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for JustDial Customer Service Executive
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
3 total responses
degree
Professional degree assistance
1 total response
meal
Cafeteria
1 total response
View All
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