Jet Airways is rated
4.6 out of 5 stars on
AmbitionBox, based on 23 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Jet Airways is rated
4.6 out of 5 stars on
AmbitionBox, based on 23 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Jet Airways Customer Service Associate Reviews
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23 reviews found
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Popular
Customer Service Associate in
Goa
Tourism Services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 31 Jul 2020
Likes
Its a excellent company to work with. Used to get salary on time and every year increament the salary and bonus once in a year. Would love to see Jet Airways fly again and be a part of it.
EXCELLENT TO WORK
LEARNED A LOT FROM JET
STILL AWAITING FOR ITS RESTART
Dislikes
GREAT WORK EXPERIENCE
STILL WILLING TO WORK
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 May 2024
Likes
I likedeverything the benefits n perks I have got.
Dislikes
I liked nothing but rather I learned new things.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 24 Jan 2023
Likes
Professional services
Dislikes
Salary problem
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Full Time
·
Ground Staff Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Sep 2018
Likes
best in its class
lovely people
lovely atmosphere
loved to be there
Dislikes
nothing
Work Details
full of fun
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jul 2023
Likes
Good working culture
Dislikes
Need to stop long briefing everyday
Work Details
Work days: Rotational Shift
(Strict Timings)
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Jet Airways.
Customer Service Associate
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2019
Likes
Am lucky to get a job in jetairways. It's best flatform for the starters. I liked the overall work experience there. All the managers are encouraging and helping us to learn new things. Frankly saying am don't want to leave jet but it is sad to leave because of temporary closure of the comapny. But still I have a hope that jet will come back and rising sun will rise again
Dislikes
I like jet I don't have any negative opinion
Work Details
Am working as a ground staff we need to check in, baggage scanning and boarding of the guest
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Very supportive company no words to explain all facilities are given to staff. Taking good care of staff.
Dislikes
There is nothing yet which has disappointed me for jet airways.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Associate in
Head office in Mumbai
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
The brand itself says it all 👍👌
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
Mumbai
Airport services Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Jun 2019
Likes
Being a aviation industry it's a good work environment to have direct contact with customers.
Dislikes
Less job security.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
BKC
Accounting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Secured n Reliable job
Good Environment
Supportive staff n management
Cafeteria to chill at times
Dislikes
Nothing everything is good n positive
Yes Career growth is little slow
Work Details
Yes intersting job
Learnt many skills
Luved the atmosphere n overall very accommodating staff n seniors
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Free tickets to travel for you n family
Customer Service Associate in
Guwahati
Airport Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 May 2019
Likes
It was a great experience working with Jet Airways
Dislikes
Nothing noticed
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate
Airport Service Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 11 Dec 2018
Likes
Nothing much just had a few good friend. N casual chat once in a blue moon. And salary on time
Dislikes
It's very much difficult to work in shift. Handling hundreds of guest and management pressure is very worst. Growth is very slow. Don't expect lot
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Associate in
Bangalore / Bengaluru
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Oct 2019
Likes
Gud management
Dislikes
Timings
Work Details
Counters and VVIP Handling
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 07 May 2021
Likes
free passage
Dislikes
work presseure
Work Details
customer service
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
free tickets around world
Customer Service Associate in
Mumbai
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 04 Dec 2018
Likes
Nothing
Dislikes
Nothing
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Employee Benefits
There are many perks
Customer Service Associate in
Gurgaon / Gurugram
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Feb 2022
Likes
Unity is there
Dislikes
Nothing
Customer Service Associate in
Mumbai
Flight & Airport Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Aug 2018
Likes
Nothing
Dislikes
No job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Hyderabad / Secunderabad
Checking Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jul 2020
Likes
Working with jet airways is my dream and i achieved it im happy that i've learned many things it was a really nice team and atmosphere everything was really good and attractive all the time
People also ask about Jet Airways's Customer Service Associates
How is Jet Airways to work for?
Jet Airways is rated 4.6 out of 5, based on 23 reviews by employees on AmbitionBox.
Jet Airways is known for Skill development which is rated at the top and given a rating of 4.5. However, Job Security is rated the lowest at 3.9 and can be improved. To know first hand how it is like to work at Jet Airways read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Jet Airways?
According to AmbitionBox ratings, Jet Airways employees rate its salary and benefits as 4.2 out of 5. You can know more about Jet Airways Salaries at AmbitionBox
How is the work culture at Jet Airways?
Work culture is rated 4.4 at Jet Airways by 23 employees. While job security is rated 3.9 and work-life balance is rated 4.1 at Jet Airways. Read detailed reviews by employees of Jet Airways on AmbitionBox.
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