ITC Hotels Guest Service Executive Reviews

Likes

I like learning about new skills to deal with guests, about ITC , about handling guests, about physical fitness, about baggage handling, about front office check in check outs, about room decorations and preparations of rooms for special occasions, about residence lounge handlings in ITC ROYAL BENGAL, about event hostings, about welcoming celebrities and special guests and above all hospitality.

Dislikes

I didn't get any guidance on my work, neither did I get a mentor nor someone to show us the right path to not just work but maintain consistency with work. My fellow colleagues were also very rude which resulted in my poor networking and a dearth of motivation to work. Lack of positive attitude is also very common.

Likes

It was a pleasant experience to work over there, as the manager, supervisor, HOD even colleagues were awesome. They all were always be there to help each other in difficult times. I would love to rejoin the organisation if I would get the chance

Dislikes

None

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Likes

To meet new people

Dislikes

..

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel.

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Likes

There is nothing to like about this hotel.

Dislikes

After five so much of effort & getting multiples nice feedback from guests & delegation this hotel & management haven’t show small gesture towards his employees that they can provide small appreciation letter. Haven’t got single salary benefit & hike is my 06 years at ITC Maurya, New Delhi. Lots of political activity going on inside hotel.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

The team is really supportive, and a few seniors are genuinely good.

Dislikes

The managers are not encouraging and slightly rude, and there is no job security even if you work hard. Growth is based on politics and favoritism.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

No likes !!!!

Dislikes

Worst working culture. I have worked in ITC Sonar and Royal Bengal for 12 months as an Finance Associate. Not at all employee friendly. Managers are toxic as hell and continue ego clash happens between managers of one department with managers of other department. They Will hire you on a Fixed Term Contract basis with selling a fake dream of making you permanent after 1 year but doesn't happens. No proper hike, no proper promotion if any employee stays in Contractual basis. No fix timing of work, need to stretch if required....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Dislikes

No

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Dislikes

Likes

Dislikes

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.