AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter reviews by ITC Hotels Guest Relation Associate Reviews
Rating distribution
Category Ratings
Job security
Skill development
Work-life balance
Company culture
Salary
Work satisfaction
Promotions
What employees say about ITC Hotels?
Insights from employee reviews on AmbitionBox
Workplace insights
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
6 reviews
Rated by Men
2 reviews
Jobseekers also viewed
8 reviews found
Guest Relation Associate in Chennai
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learned a lot
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Staff food
Guest Relation Associate in Mumbai
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
ITC Hotels is excellent company and exceptional services however the management of ITC Maratha in particular was terrible.
- Skill development - Good
Dislikes
Management, they only appreciate and promote people who they like
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Guest Relation Associate in Agra
Full Time
Front Office & Guest Services Department
Overall Rating
Guest Relation Associate in Mumbai
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing, every thing was up to the mark
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Guest Relation Associate in New Delhi
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Food
Dislikes
Absolutely polluted and bad environment to work with. No support of managers no perks no benefits. No discipline and zero guest satisfaction.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Guest Relation Associate in Mumbai
Guest Relation Associate Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There's just one good thing about Itc and its their Diwali gifts.
Dislikes
This company just wants its name to be mentioned on trip advisor and it will make the enlployees do anything for that.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Guest Relation Associate in Agra
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Guest Relation Associate in Bangalore / Bengaluru
Full Time
F&B Service Department
Overall Rating
Similar Designation Reviews
Front Office Executive in Chennai
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The ITC Grand Chola is an exceptional place, and the staff there are truly wonderful. The managers and everyone are incredibly supportive. I am very grateful to Bela Ma’am, Himanshu Sir, and many others who have helped us immensely. Kavita Ma’am from the front office department and everyone there have supported us in reaching a good place in life. Thank you so much, ITC Grand Chola Hotel.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nil
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Front Office Executive in Kolkata
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like learning about new skills to deal with guests, about ITC , about handling guests, about physical fitness, about baggage handling, about front office check in check outs, about room decorations and preparations of rooms for special occasions, about residence lounge handlings in ITC ROYAL BENGAL, about event hostings, about welcoming celebrities and special guests and above all hospitality.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Company culture - Excellent
Dislikes
I didn't get any guidance on my work, neither did I get a mentor nor someone to show us the right path to not just work but maintain consistency with work. My fellow colleagues were also very rude which resulted in my poor networking and a dearth of motivation to work. Lack of positive attitude is also very common.
- Job security - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Guest Service Executive in Hyderabad / Secunderabad
Full Time
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing for likeable very bad work culture they are just money orianted hotel company first time i joined itc hotels but it's scam. They promise 6 monthly offs but got ves 3 or 4 no one bother about it they just say all the time do your budget do make money but don't hire staff less staff but expected from them they will work for 24*7 😀😀 lot's of things to say but that's enough might someone read this from ITC hotels corporate office and take action on that....Read More
- Salary - Good
- Skill development - Good
Dislikes
Management, they didn't even provide clean washrooms for their staff so nothing likable everything is in bad situation people say itc is big company but they give salaries 4, 5 and 7th on every month if someone don't believe I'll share my account statement.
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Guest Service Associate in Hyderabad / Secunderabad
Full Time
Housekeeping & Laundry Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was a pleasant experience to work over there, as the manager, supervisor, HOD even colleagues were awesome. They all were always be there to help each other in difficult times. I would love to rejoin the organisation if I would get the chance
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Guest Relation Executive in Hyderabad / Secunderabad
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Front Office Receptionist in Nepalgunj
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
To meet new people
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
..
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City, International Travel.
Front Office Executive in Jaipur
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Front Office Supervisor in Hyderabad / Secunderabad
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Front Office Supervisor in Chennai
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
- Work-life balance - Poor
Overall Rating
Front Office Associate in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Brand value nd job safety
- Job security - Excellent
- Work satisfaction - Good
Dislikes
Unnecessary slabs in the same designation makes the growth very very slow nd less salary
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Other ITC Hotels Reviews
Food Production in Kolkata
Full Time
Kitchen / F&B Production Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, but only it's a big company that's all, people are working here for the name , or else nothing can gain from here
Dislikes
The food , very disgusting food are being served to guest from the main kitchens and banquets, don't know about the speciality restaurant of the itc
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Executive Butler in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like about this hotel.
Dislikes
After five so much of effort & getting multiples nice feedback from guests & delegation this hotel & management haven’t show small gesture towards his employees that they can provide small appreciation letter. Haven’t got single salary benefit & hike is my 06 years at ITC Maurya, New Delhi. Lots of political activity going on inside hotel.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Human Resource Apprentice in Kolkata
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The team is really supportive, and a few seniors are genuinely good.
- Skill development - Good
- Work satisfaction - Good
Dislikes
The managers are not encouraging and slightly rude, and there is no job security even if you work hard. Growth is based on politics and favoritism.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Associate Finance & Accounts in Kolkata
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No likes !!!!
Dislikes
Worst working culture. I have worked in ITC Sonar and Royal Bengal for 12 months as an Finance Associate. Not at all employee friendly. Managers are toxic as hell and continue ego clash happens between managers of one department with managers of other department. They Will hire you on a Fixed Term Contract basis with selling a fake dream of making you permanent after 1 year but doesn't happens. No proper hike, no proper promotion if any employee stays in Contractual basis. No fix timing of work, need to stretch if required....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
HR Manager in Hyderabad / Secunderabad
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Overall Rating
HR Coordinator in Chennai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Update based on complaint
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Attrition
Work Details
Work days: Monday to Saturday (Strict Timings)
Security Manager in Chennai
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Food & Beverage Manager in Kolkata
Full Time
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Executive Engineer in Kolkata
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
GYM Instructor in Bangalore / Bengaluru
Full Time
Health & Fitness Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Excellent
Dislikes
- Skill development - Poor
- Promotions - Poor
- Company culture - Bad
Overall Rating
Claim your company page and respond to reviews as an employer.
Tell us how to improve this page.
ITC Hotels Reviews by Designations
- ITC Hotels Guest Service Associate Reviews
- ITC Hotels Trainee Reviews
- ITC Hotels Guest Relation Executive Reviews
- ITC Hotels Commis Chef Reviews
- ITC Hotels Housekeeping Supervisor Reviews
- ITC Hotels Steward Reviews
- Show more
- ITC Hotels Chef DE Partie Reviews
- ITC Hotels Industrial Trainee Reviews
- ITC Hotels Front Office Executive Reviews
- ITC Hotels Food & Beverage Associate Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 ITC Hotels reviews submitted by ITC Hotels employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ITC Hotels is the right company for you.- Home >
- Reviews >
- ITC Hotels Reviews >
- ITC Hotels Guest Relation Associate Reviews
Radisson Hotels
Spicejet
Infogain
Lemon Tree Hotels
