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Filter reviews by ITC Hotels Duty Manager Reviews
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What employees say about ITC Hotels?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
100% employees reported
Flexible timing
86% employees reported
No travel
80% employees reported
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7 reviews found
Duty Manager in Mumbai
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Quality of product and learning that goes into developing it is quite nice. The fundamentals of the company is quite clear.
- Skill development - Good
- Job security - Excellent
Dislikes
(hotel division) The salary was quite low though it was as per industry standards.. there is zero work life balance.. you slog for 12+ hours daily for peanuts... The appraisal were very disappointing.. Your management focuses only on cost control even at the cost of your pay rise... Overall hotel industry is a big no until and unless there are pay as per working hours applied.. until then they will continue to exploit the manpower...Read More
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Duty Manager in Gurgaon / Gurugram
Front Office & Guest Services Department
Overall Rating
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Salary
Skill development
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Likes
You'll get an idea of work culture of an Indian brand
- Salary - Good
- Job security - Good
- Promotions - Good
Dislikes
Not much of employee benefits, generally 4 offs a month. Long shift hours A lot of paper work
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Duty Manager in New Delhi
Front Office & Guest Services Department
Overall Rating
Category Ratings
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Skill development
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Likes
Job security
- Job security - Good
Dislikes
Slow growth rate, bad working environment
- Salary - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Duty Manager in Chennai
Front Office & Guest Services Department
Overall Rating
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Skill development
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Likes
Excellent company, Happy to be a part of ITC, ITC follows high standard COVID 19 Protocol
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
ITC must focus on team members career growth and work - life balance
Work Details
Excellent
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Duty Manager in Bangalore / Bengaluru
Front Office & Guest Services Department
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Likes
ITC IS THE BEST COMPANY IN THE INDIA
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Fantastic forever
Work timings: Strict Timings
Duty Manager in Bangalore / Bengaluru
Front Office & Guest Services Department
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Category Ratings
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Skill development
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Dislikes
Not happy with my job at all
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Pathetic
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Duty Manager in Navi Mumbai
Front Office & Guest Services Department
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Skill development
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Likes
Good place to work, better prospects & future assured.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary structure bit less rest everything is good
Work Details
Work timings: Flexible Timings
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Front Office Executive in Chennai
Full Time
Front Office & Guest Services Department
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Likes
The ITC Grand Chola is an exceptional place, and the staff there are truly wonderful. The managers and everyone are incredibly supportive. I am very grateful to Bela Ma’am, Himanshu Sir, and many others who have helped us immensely. Kavita Ma’am from the front office department and everyone there have supported us in reaching a good place in life. Thank you so much, ITC Grand Chola Hotel.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nil
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Front Office Executive in Kolkata
Full Time
Front Office & Guest Services Department
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Likes
I like learning about new skills to deal with guests, about ITC , about handling guests, about physical fitness, about baggage handling, about front office check in check outs, about room decorations and preparations of rooms for special occasions, about residence lounge handlings in ITC ROYAL BENGAL, about event hostings, about welcoming celebrities and special guests and above all hospitality.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Company culture - Excellent
Dislikes
I didn't get any guidance on my work, neither did I get a mentor nor someone to show us the right path to not just work but maintain consistency with work. My fellow colleagues were also very rude which resulted in my poor networking and a dearth of motivation to work. Lack of positive attitude is also very common.
- Job security - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Guest Relation Executive in Hyderabad / Secunderabad
Full Time
Front Office & Guest Services Department
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Category Ratings
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Skill development
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Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Front Office Executive in Jaipur
Full Time
Customer Success Department
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Skill development
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Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Front Office Supervisor in Hyderabad / Secunderabad
Full Time
Front Office & Guest Services Department
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Category Ratings
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Skill development
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Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Front Office Supervisor in Chennai
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
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Skill development
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Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
- Work-life balance - Poor
Overall Rating
Team Lead in Hyderabad / Secunderabad
Full Time
Finance & Accounting - Other Department
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Skill development
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Likes
I proudly feelings at ITC Kohenur ko
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Need to reduce the paper work
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Guest Relation Executive in Navi Mumbai
Full Time
Customer Success, Service & Operations - Other Department
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Category Ratings
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Skill development
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Likes
The company perks and monthly townhall, happy thursdays
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
No personal life and no growth at all
- Salary - Poor
- Promotions - Poor
- Work-life balance - Poor
Front Office Supervisor in Mumbai
Full Time
Customer Success Department
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Category Ratings
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Skill development
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Likes
ITC has a good name in market
- Skill development - Excellent
- Job security - Excellent
Dislikes
Opportunities are very less, salary is basic
- Promotions - Poor
- Work-life balance - Poor
Team Lead in Kolkata
Full Time
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Brand
Dislikes
No appreciation, no recognition
- Salary - Poor
- Promotions - Poor
- Work-life balance - Poor
Other ITC Hotels Reviews
Food Production in Kolkata
Full Time
Kitchen / F&B Production Department
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Skill development
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Likes
Nothing, but only it's a big company that's all, people are working here for the name , or else nothing can gain from here
Dislikes
The food , very disgusting food are being served to guest from the main kitchens and banquets, don't know about the speciality restaurant of the itc
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Executive Butler in New Delhi
Full Time
Operations Department
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Skill development
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Likes
There is nothing to like about this hotel.
Dislikes
After five so much of effort & getting multiples nice feedback from guests & delegation this hotel & management haven’t show small gesture towards his employees that they can provide small appreciation letter. Haven’t got single salary benefit & hike is my 06 years at ITC Maurya, New Delhi. Lots of political activity going on inside hotel.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Guest Service Executive in Hyderabad / Secunderabad
Full Time
F&B Service Department
Overall Rating
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Likes
Nothing for likeable very bad work culture they are just money orianted hotel company first time i joined itc hotels but it's scam. They promise 6 monthly offs but got ves 3 or 4 no one bother about it they just say all the time do your budget do make money but don't hire staff less staff but expected from them they will work for 24*7 😀😀 lot's of things to say but that's enough might someone read this from ITC hotels corporate office and take action on that....Read More
- Salary - Good
- Skill development - Good
Dislikes
Management, they didn't even provide clean washrooms for their staff so nothing likable everything is in bad situation people say itc is big company but they give salaries 4, 5 and 7th on every month if someone don't believe I'll share my account statement.
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Guest Service Associate in Hyderabad / Secunderabad
Full Time
Housekeeping & Laundry Department
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Likes
It was a pleasant experience to work over there, as the manager, supervisor, HOD even colleagues were awesome. They all were always be there to help each other in difficult times. I would love to rejoin the organisation if I would get the chance
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Human Resource Apprentice in Kolkata
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
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Skill development
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Likes
The team is really supportive, and a few seniors are genuinely good.
- Skill development - Good
- Work satisfaction - Good
Dislikes
The managers are not encouraging and slightly rude, and there is no job security even if you work hard. Growth is based on politics and favoritism.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Associate Finance & Accounts in Kolkata
Full Time
Finance Department
Overall Rating
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Skill development
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Likes
No likes !!!!
Dislikes
Worst working culture. I have worked in ITC Sonar and Royal Bengal for 12 months as an Finance Associate. Not at all employee friendly. Managers are toxic as hell and continue ego clash happens between managers of one department with managers of other department. They Will hire you on a Fixed Term Contract basis with selling a fake dream of making you permanent after 1 year but doesn't happens. No proper hike, no proper promotion if any employee stays in Contractual basis. No fix timing of work, need to stretch if required....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
HR Coordinator in Chennai
Full Time
HR Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
Update based on complaint
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Attrition
Work Details
Work days: Monday to Saturday (Strict Timings)
Security Manager in Chennai
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Food & Beverage Manager in Kolkata
Full Time
F&B Service Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Executive Engineer in Kolkata
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
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ITC Hotels Reviews by Designations
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AmbitionBox has 7 ITC Hotels reviews submitted by ITC Hotels employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ITC Hotels is the right company for you. 100% of employees reported ...the working days at ITC Hotels as Rotational Shift. 86% employees reported the work timings at ITC Hotels as Flexible timing. Read more- Home >
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