Iron Mountain Inc Senior Customer Care Associate Reviews
Overall Rating
4.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Job security
4.0
Company culture
3.0
Skill development
3.0
Promotions
3.0
Work satisfaction
2.0
Salary
2.0
Work-life balance
Iron Mountain Inc is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
Iron Mountain Inc is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 12 Mar 2025
Likes
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Overall Rating
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 07 Feb 2025
Dislikes
Salary - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Sales Executive in
Mumbai
Full Time
·
BD / Pre Sales Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 18 Dec 2024
Likes
. Global team is awsome.
Dislikes
India team sucks. Politics and favourism is killing the culture.
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
2.0
Job security
3.0
Promotions
5.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 08 Nov 2024
Likes
Hr team is good
Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
No proper manager
Job security - Poor
Back Office Executive in
Mumbai (working remotely)
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 01 Oct 2024
Likes
work from home
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
increment issue and not support properly
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 30 Sep 2024
Likes
1 years 2 month
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Good
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Aug 2023
Likes
No likes even I had a very worst experience on the interview I had given for this company. Recruiters are completely useless and mangers thinks like they are GOD when taking interviews, showing full attitude and rude behaviour…don’t expect any respect from them.
Dislikes
I got an interview call from the HR named “Deeksha Ladkani” for this company and there were 3 rounds- first was HR self intro and remaining 2 manger rounds. After all these rounds been completed, I was waiting for the positive feedback from them as I did well in these rounds. Then 1 week over, I didn’t got anything hear back from them..so I made a call to my recruiter “Deeksha Ladkani” and what I heard from her is what shocked me as she told “They have already selected another candidate” and when I asked any feedback was shared she told feedback mentioned by Manager named “Vishal Suvarna” was that “I will be suitable for other role”. So when I asked which role he mentioned “she don’t have any answer for that” and she completely ignored me telling my profile is there on their database and will further contact me for any suitable job and rudely ended the call. Which is complete nonsense and ridiculous to treat an experienced candidate. Nowadays, companies like this choosing candidates based on recommendations or either by the WOMEN’S beauty, no value for skills or experience. So please reconsider attending interviews on such a worst company like this and be safe from such fraud companies....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Bangalore / Bengaluru
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 Oct 2023
Likes
Work life Balance
Culture
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Pune
Full Time
·
Voice \/ Blended Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 29 Jan 2024
Likes
Salary
Salary - Good
Dislikes
Worst management and they give mental tourcher they make employee cry they interfere in employees personal life, there was a lady name Shweta Sharma she makes everyone's life hell she was very rude bossy and the manager doesn't boughter what's is happening with you.
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Back Office Executive in
Navi Mumbai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 May 2023
Likes
Good type of facilities and team support
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is nothing like that.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Other Iron Mountain Inc Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Mar 2025
Likes
Nothing is good everything is worst
Skill development - Excellent
Job security - Excellent
Dislikes
Very worst work life balance and recently managers are changed and they have language partiality and they help only girls they don't even care about work and who is good in work who is doing well for the team especially my manager he is from Chennai he like a dog he only help girl
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Talent Acquisition Coordinator in
Bangalore / Bengaluru
Full Time
·
Human Resources - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 14 Feb 2025
Likes
nothing to like here
Dislikes
think twice before joining .no job security , they can fire you at any time with a short notice. salaries are often not paid on time, had to follow up mulitple time .
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Supervisor in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
5.0
Skill development
2.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 19 Dec 2024
Likes
Learning, learning and learning. Freedom to make decisions.
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Dislikes
Work life balance for leadership needs to be take care of. Since it is a data management company, implications on data destruction can be fatal. Should be very very careful in each transaction falling the which can lead to serious implications on the job, anyday and anytime. No compromises there.
Salary - Bad
Job security - Poor
Associate in
Bangalore / Bengaluru
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 14 May 2024
Likes
It’s the right place for someone who doesn’t prioritise salary or hikes and just wants a peaceful job with regular income.
Dislikes
There’s no opportunities and growth
Hikes are pathetic
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Document Controller in
Chennai
Full Time
·
Legal Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
5.0
Skill development
2.0
Job security
1.0
Promotions
5.0
Work satisfaction
5.0
Company culture
2.0
Work-life balance
posted on 21 Mar 2024
Likes
Good job good work.
Learn well. Good friends. New experiences.
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
Good company but less salary less perks even if told to the authorities there is no understanding. I joined here in 2017 as a supervisor and till date no offers have been given to me. I am still in the same position. I will contribute all the time but no good salary and no good increment.
Salary - Bad
Job security - Poor
Promotions - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Supervisor in
Chennai
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Key Account Manager in
Navi Mumbai
Full Time
·
After Sales Service & Repair Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Mar 2025
Dislikes
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Senior Accounts Executive in
Gurgaon / Gurugram
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Mar 2025
Likes
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary - Poor
Overall Rating
Associate in
Bangalore / Bengaluru
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Likes
Worst management.
Dislikes
There is no job security, just to cut cost they have laid almost 20 plus people.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Iron Mountain Inc's Senior Customer Care Associates
How is Iron Mountain Inc to work for?
Iron Mountain Inc is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Iron Mountain Inc is known for Job security which is rated at the top and given a rating of 5.0. However, Salary is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Iron Mountain Inc read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Iron Mountain Inc?
According to AmbitionBox ratings, Iron Mountain Inc employees rate its salary and benefits as 2.0 out of 5. You can know more about Iron Mountain Inc Salaries at AmbitionBox
How is the work culture at Iron Mountain Inc?
Work culture is rated 4.0 at Iron Mountain Inc by 1 employees. While job security is rated 5.0 and work-life balance is rated 2.0 at Iron Mountain Inc. Read detailed reviews by employees of Iron Mountain Inc on AmbitionBox.