Infosys BPM Senior Technical Support Officer Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 14 Sep, 2023
Overall Rating
4.2/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
4.2
Salary & Benefits
4.2
Work-Life balance
4.2
Skill development
4.2
Promotions/Appraisal
4.2
Work Satisfaction
Infosys BPM is rated
4.2 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Infosys BPM is rated
4.2 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Technical Support Officer (working remotely)
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Sep 2023
Likes
There is nothing to hate everything I like in it.
Dislikes
All gud except human behaviour
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Officer in
Bangalore Rural
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jun 2021
Likes
Work culture
Dislikes
Nothing
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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Chennai
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 May 2024
Likes
Has good job security and opportunities over many locations if want a change.
Dislikes
If want good increment in salary at appraisal and promotion, it's definitely not possible here.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 30 Apr 2024
Likes
Campus and work culture
Dislikes
No Hike or Nothing. join the company with negotiating a good package because it's going to be the same for next 3-4 years
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 04 Feb 2024
Likes
Not much to like. Working because of need.
Dislikes
When hired was said there will be increment in every 6 months. But no appraisal since 2 years. The client is very bad keeps pressure and own team is bullying. Also manager doesn’t care of anything lots of politics and focus on 1-2 employees
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jan 2024
Likes
Enables the employee to have a new learning and professional work culture .
Dislikes
Employee personal are fully satisfied like transport facilities
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Target based, no work pressure, I like that in Infosys
Dislikes
Colleagues nature I don't like it
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
I liked the work and satisfied with the role.
Dislikes
Not Available
Team Lead in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Dec 2024
Likes
They broke me
Dislikes
Nothing very biased and outdated people unable to understand the pace of modern methods and highly biased and no job profile you'll be treated as analyst even in higher position.
Process Associate in
Pune
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Dec 2024
Likes
It's Good nature of company campus
Dislikes
No it's not any dislikes
Senior Analyst in
Pune
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Dec 2024
Likes
No work pressure
Dislikes
Extensive working hour
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Pune
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Work culture and life balance
Dislikes
Salary hike not regularly as per policies
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Infosys BPM Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Leader in
Bangalore / Bengaluru
Full Time
·
Procurement & Purchase Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 19 Dec 2024
Likes
There is nothing to like about this company. It's better not work here..
Dislikes
There is nothing called as HR in this company. Even if your sick and in death bed you need to come to office and work. Least bothered about employees well being and the top management swallow half of our benefits.
It is recommended not to work here..
Technical Process Specialist in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Nothing but just salary on time
Dislikes
Infosys BPM Hyderabad is worst with lot of politics and dictator leadership
Infosys is now days an organization which can make one really sick
HR lacks the humanitarian skills ,just a puppet of the Managers
Leaders make intimate relations with female employees and offer them promotions
Totally political scenario
If you are in direneed of money then work here otherwise stay away if you want to take care of mental health...Read More
Senior Processing Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Only Job Security and Company identity
Dislikes
Very low salary, 1% annual hike. In fact I worked with 0% hike for 3 years. Internal politics. 10 hours shift which can extend most days.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Processing Executive in
Pune
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 11 Dec 2024
Likes
BPM has a good work-life Balance Infosys BPM has a good work environment and infrastructure
Dislikes
You might feel like your role isn't challenging you anymore, or that you're not developing professionally.
Work Details
Work days: Monday to Friday
(Strict Timings)
Technology Support Specialist in
Hyderabad / Secunderabad
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2024
Likes
No promotion no progress in your salary will ever feel a great place to work for an employee
Dislikes
No one cares about your work deliverables.. And the worst thing is Icount
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Processing Executive in
Pune
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Work life balance, management, company name in market, skills learning and development, job sequrity, etc.
Dislikes
Salary & benifits, pramotion and transport worst ever I seen.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Specialist 2 in
Pune
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Infosys Campus phase 2 Hinjawadi one the most beautiful campus in whole pune which covered with mountains and in monsoon you'll see peacock dance along with small waterfalls and the facilities which include gym, all types of sports, library, bank branch, 4 huge food court, bowling as well
Dislikes
Appraisals are very rare
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Process Executive in
Pune
Full Time
·
IT Security Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 04 Dec 2024
Likes
No work ethics followed here, leaders behave as if they own this Organization
Dislikes
Leadership needs a big change, no appraisal, no transparency and no growth can be cultivated in such hostile environment
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Specialist in
Hyderabad / Secunderabad
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 29 Nov 2024
Likes
No likes
Dislikes
I have been working in Infosys BPM for 2 years.
No growth,no incentives, night shift allowances are very low compared to other competitors.
Full work pressure and worst management.
They won't understand employee concerns and health issues even HR also.
By seeing Infosys brand don't join in Infosys BPM.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support in
Bangalore / Bengaluru
Full Time
·
Operations / Strategy Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Nothing
Dislikes
People only comes with recommendation as TL and manager and all .
Which is technical which is customer care they can’t even identify and they are all in high position.
When employees are in good mindset only they can work calm but here ppl make it complicated.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Infosys BPM 's Senior Technical Support Officers
How is Infosys BPM to work for?
Infosys BPM is rated 4.2 out of 5, based on 2 reviews by employees on AmbitionBox.
Infosys BPM is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary & Benefits is rated the lowest at 4.2 and can be improved. To know first hand how it is like to work at Infosys BPM read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Infosys BPM ?
According to AmbitionBox ratings, Infosys BPM employees rate its salary and benefits as 4.2 out of 5. You can know more about Infosys BPM Salaries at AmbitionBox
How is the work culture at Infosys BPM ?
Work culture is rated 5.0 at Infosys BPM by 2 employees. While job security is rated 5.0 and work-life balance is rated 4.2 at Infosys BPM . Read detailed reviews by employees of Infosys BPM on AmbitionBox.