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3.7

based on 9.3k Reviews

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Infosys BPM Customer Success, Service & Operations Department Reviews

based on 252 reviews
Updated 17 Jan, 2025

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

3.7

Company culture

3.7

Skill development

3.6

Work-Life balance

3.4

Work Satisfaction

2.8

Promotions/Appraisal

2.8

Salary & Benefits

Top Mentions in Infosys BPM Customer Success, Service & Operations Department Reviews

252 reviews found for "job security"

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Top Infosys BPM Interview Questions

asked in Accountant interview
Q1. What journal is made when purchase requisition is created
View answers (24)
asked in Senior Processing Executive interview
Q2. What is prepaid expenses. Where it is shown in balance sheet?
View answers (4)

Get interview-ready with top interview questions

View all 319 questions
asked in Processing Executive interview
Q3. What factors would inform your approach to targeting the right people on so ... read more
View answers (7)
asked in Accounts Process Executive interview
Q4. What are the steps are there in over the cash process
View answer (1)
asked in Account Assistant interview
Q5. How many types of invoices to process
View answers (4)
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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about Infosys BPM 's Customer Success, Service & Operations Department

Is Infosys BPM 's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 252 employee reviews, it's clear that most employees have an average experience working at Infosys BPM 's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.2, while salary & benefits is rated the lowest amongst all factors at 2.8. Read reviews about job security and salary & benefits on AmbitionBox.
Does Infosys BPM 's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Infosys BPM 's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.8 out of 5, based on 252 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Infosys BPM 's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Infosys BPM 's Customer Success, Service & Operations Department, click here.
How is the work culture at Infosys BPM 's Customer Success, Service & Operations Department?
Work culture at Infosys BPM 's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 252 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Infosys BPM 's Customer Success, Service & Operations Department, click here.
How is the job security at Infosys BPM 's Customer Success, Service & Operations Department?
Based on 252 reviews on AmbitionBox, Infosys BPM 's Customer Success, Service & Operations Department employees rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Infosys BPM 's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Infosys BPM 's Customer Success, Service & Operations Department, click here.
Is work from home available at Infosys BPM 's Customer Success, Service & Operations Department?
According to AmbitionBox, 5% of Infosys BPM 's Customer Success, Service & Operations Department employees work from home permanently, 55% work from the office, and 40% follow a hybrid model, based on 235 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Infosys BPM 's Customer Success, Service & Operations Department, click here.
How do I get a job at Infosys BPM 's Customer Success, Service & Operations Department?
To get a job at Infosys BPM 's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Infosys BPM interview questions and practice your responses to prepare thoroughly.

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AmbitionBox has 252 Infosys BPM reviews submitted by Infosys BPM employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infosys BPM is the right company for you. 83% of employees re...ported the working days at Infosys BPM as Monday to Friday. 53% employees reported the work timings at Infosys BPM as Flexible timing. Read more

Work Policy at Infosys BPM Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 235 reviews in last 6 months

Work from office

Work from office

55%
Hybrid

Hybrid

40%

3 days/week from office

21%

Other hybrid work policies

11%

2 days/week from office

8%

Permanent work from home

Permanent work from home

5%

Gender Based Ratings at Infosys BPM Customer Success, Service & Operations Department

based on 2k reviews
3.8
Rated by 737 Women

Rated 4.2 for Job Security and 3.8 for Company Culture

women
3.6
Rated by 1.2k Men

Rated 4.2 for Job Security and 3.7 for Skill Development

men

Working Days at Infosys BPM Customer Success, Service & Operations Department

based on 2k reviews
Monday to Friday
83%
Rotational Shift
14%
Monday to Saturday
1%
Alternate Saturday off
1%
Other
1%

Work Timings at Infosys BPM Customer Success, Service & Operations Department

based on 2k reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (6.30pm - 3.30am)
53%
4%
3%
40% employees reported other strict timings

Shift Timings at Infosys BPM Customer Success, Service & Operations Department

based on 2k reviews
Night shift
Day shift
50%
50%

Business Travel at Infosys BPM Customer Success, Service & Operations Department

based on 2k reviews
No travel
67%
Within city
22%
International travel
6%
Within country
5%
Infosys BPM Salaries in Customer Success, Service & Operations Department in India
Senior Processing Executive
3.5k salaries
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₹1.4 L/yr - ₹4.8 L/yr

Process Specialist
1.9k salaries
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₹2 L/yr - ₹7.5 L/yr

Processing Executive
1.2k salaries
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₹1 L/yr - ₹4 L/yr

Team Lead
614 salaries
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₹3.4 L/yr - ₹11.1 L/yr

Assistant Manager
549 salaries
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₹4 L/yr - ₹15 L/yr

Explore more salaries
Employee Benefits at Infosys BPM Customer Success, Service & Operations Department
cab
Office cab/shuttle
76 total responses
freemeal
Free meal
18 total responses
onsite
International/On-site exposure
17 total responses
retirement
Retirement benefits
6 total responses
+26 more benefits
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