InterGlobe Aviation Customer Service Executive Reviews
based on 57 reviews
Updated 25 Nov, 2024
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.5
Job Security
3.4
Company culture
3.1
Work-Life balance
3.1
Work Satisfaction
3.0
Salary & Benefits
3.0
Promotions/Appraisal
InterGlobe Aviation is rated
3.5 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
InterGlobe Aviation is rated
3.5 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in InterGlobe Aviation Customer Service Executive Reviews
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57 reviews found
for
"salary"
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Customer Service Executive in
Thiruvananthapuram
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Best place to work…though salary is less…u can choose indigo if peace of mind is more important for you over salary
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bhubaneswar
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 Mar 2024
Likes
The only thing it does is it give so many connections to passengers
Dislikes
6 years in Indigo and no salary growth no promotion
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 27 Mar 2024
Likes
Salary came always on time
Dislikes
Less salary structure
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Staff travel
Dislikes
Salary and benefits
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Madurai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 17 Jan 2023
Likes
I liked the working culture of the company
The benefits of Indigo was we can fly to the destinations wherever we operate throughout the world, by paying only the Airport Tax Charges as a Fare.
I would love to mention that as a top priority
Dislikes
There wasn't much growth on this career and the salary was not to the expected level
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 05 Jun 2023
Likes
Discounted ticket for all family
Dislikes
High pressure.less salary.
No work life balance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Vijayawada
Full Time
·
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Mar 2023
Likes
On time salary
Dislikes
All
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
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InterGlobe Aviation.
Customer Service Executive in
New Delhi
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Jul 2022
Likes
Company is good to grow but management is now taking all the benefits and people who are working on ground is getting extremely low pay at this time.
Dislikes
Extremely low salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Management and their criteria of salary revision and payment.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 19 Dec 2023
Likes
The culture and management is good the environment is special!
Dislikes
Salary is not good and slow growth. Salary also increases slowly slowly. Work 90% and salary 10% not at all balance.
Customer Service Executive in
Rajahmundry
Full Time
·
Flight & Airport Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Apr 2022
Likes
Good work culture
Dislikes
Compensation matters a lot in a work atmosphere, the work assigned is not adequate to the compensation enquired
Work Details
Team work
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Raipur
Full Time
·
Airport Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 08 Jun 2022
Likes
Only staff travel is good
Dislikes
Salary is very less
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 27 Jul 2023
Likes
Job security , salary on time, big brand fame , uniform
Dislikes
No appraisal , work pressure, timings issue,
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
New Delhi
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2023
Likes
It's Good Place to work
Dislikes
Salary is less
Customer Service Executive in
Kochi
Full Time
·
Ground Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 21 Feb 2022
Likes
Freedom
Dislikes
No salary hike or protioms
Work Details
Average
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bhubaneswar
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 02 Feb 2024
Likes
Job security
Dislikes
No career growth. salary not upto the mark. If you have no salary or future growth expectations then you can work with interglobe aviation.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
Flight & Airport Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2021
Likes
Job security
Dislikes
No work life balance, no growth, groupism and politics, favoritism and no salary hike, long working hours
Work Details
Very hectic and long working hours. No social life, no growth no hik4
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Vadodara
Full Time
·
Ao&cs Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 29 Jan 2021
Likes
Working environment..
Dislikes
They aren't giving fancy salary.
Work Details
It's good... But it will be better if I would be getting good pay.
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Service Executive in
Guwahati
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Feb 2023
Likes
on time salary payment
Dislikes
job culture. very hectic
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Ranchi
Full Time
·
Flight & Airport Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Sep 2024
Likes
Timely salary
Dislikes
मैने इंडिगो कस्टमर सर्विस से रिजाइन किया है। मैने चार महिना कंपनी में अपनी सेवा दी है। मैने नोटिस पीरियड में भी काम किया हैं एक महिना का नोटिस पीरियड में भी सेवा दी है। कंपनी मेरा नोटिस पीरियड का सेलरी नही दी है । और यूनिफॉर्म रिकवरी चार्ज के रूप में 9000 काट ली है और 1600 और मांग कर रही है में क्या करूं । मुझसे ही पैसे की मांग कियाजा राहा फुल फाइनल सेटलमेंट के लिए
I have resigned from Indigo after working for four months and have also worked during the notice period<mark style="background-color: #fff5e4;">. The company is not paying the salary for the notice period</mark>. They have deducted Rs. 9000 for uniform recovery and full final settlement and are demanding Rs. 1600. What should I do???...Read More
People also ask about InterGlobe Aviation's Customer Service Executives
Is InterGlobe Aviation a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 57 employee reviews, it's clear that most customer service executives have an average experience working at InterGlobe Aviation. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does InterGlobe Aviation pay their Customer Service Executives well?
According to AmbitionBox reviews, InterGlobe Aviation customer service executives rate their salary and benefits at 3.0 out of 5, based on 57 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about InterGlobe Aviation's customer service executives salaries here and to read reviews specifically about salary and benefits at InterGlobe Aviation for customer service executives, click here.
How is the work culture at InterGlobe Aviation for Customer Service Executives?
Work culture at InterGlobe Aviation for customer service executives is rated 3.4 out of 5 by 57 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at InterGlobe Aviation for customer service executives, click here.
How is the job security at InterGlobe Aviation for Customer Service Executives?
Based on 57 reviews on AmbitionBox, InterGlobe Aviation's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at InterGlobe Aviation for customer service executives, click here.
Is work from home available to Customer Service Executives at InterGlobe Aviation?
According to 12 AmbitionBox reviews, InterGlobe Aviation does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
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