InterGlobe Aviation Customer Service Executive Reviews
based on 10 reviews
Updated 24 Aug, 2023
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.5
Job Security
3.4
Company culture
3.1
Work-Life balance
3.1
Work Satisfaction
3.0
Salary & Benefits
3.0
Promotions/Appraisal
InterGlobe Aviation is rated
3.5 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
InterGlobe Aviation is rated
3.5 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in InterGlobe Aviation Customer Service Executive Reviews
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10 reviews found
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Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Aug 2023
Likes
It was a good exposure to real time customer interaction. And the best part was staff leisure travel.
Dislikes
Small mistakes becomes big . Sometimes felt like depressed.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Dec 2022
Likes
Working here will give you surely a best experience on customer service and opportunity to develop communication skills.
Indigo is a one of the finest Organization to work with
Learned a lot form the company gain many knowledge and experience which will help me in future other company’s
Dislikes
Nothing but the salary is less as per the experience and the work load
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Mar 2022
Likes
Good learning and teamwork, lots of opportunities.
Dislikes
Office politics, sometimes very stressful
Work Details
Average
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Kolkata
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Aug 2021
Likes
I would like to say that Indigo's skill development & learning procedure is very good...
Dislikes
Shift timing
Work Details
In a word good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Lucknow
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2022
Likes
Disciplined ,helping seniors, learnt a lot
Dislikes
No drawbacks
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Terminal 3
Aocs Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Aug 2022
Likes
International flights may give opportunity to learn
Dislikes
Pressure
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
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InterGlobe Aviation.
Customer Service Executive in
Mumbai
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 02 Oct 2020
Likes
Training
Dislikes
Management and managing skills of manger .
Work Details
Average
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
If you are ambitious and want to grow urself then indigo is the best place to start with. I have liked everything about indigo because I have got full scope to increase my knowledge about aviation. My skills were always appreciated and also I got lot of opportunities to expand my working skills on ground..I worked in 2 stations both welcomed me as a part of a indigo family...my team always helped me professionally as well as personally.... Yes it is true u have to give up ur non stop leaves but that shows how dedicated u are to grow in this industry. Yes u may find favouritism at times but if u are focused on wat u are doing then that should not matter u....u will not find such detailed trainings anywhere apart than Indigo...I don't know why people say that u are not paid as much u work... I have only one thing to say that if u want more u need to give more. it's all about doing something extra to show ur Tallent then only u will find something gud for urself....for me indigo is my second home" and home is the best place were I will luv to stay"☺️☺️☺️...Read More
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Bangalore / Bengaluru
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 16 May 2019
Likes
Great in terms of experience and learning, and free tickets for travel
People also ask about InterGlobe Aviation's Customer Service Executives
Is InterGlobe Aviation a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 10 employee reviews, it's clear that most customer service executives have an average experience working at InterGlobe Aviation. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does InterGlobe Aviation pay their Customer Service Executives well?
According to AmbitionBox reviews, InterGlobe Aviation customer service executives rate their salary and benefits at 3.0 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about InterGlobe Aviation's customer service executives salaries here and to read reviews specifically about salary and benefits at InterGlobe Aviation for customer service executives, click here.
How is the work culture at InterGlobe Aviation for Customer Service Executives?
Work culture at InterGlobe Aviation for customer service executives is rated 3.4 out of 5 by 10 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at InterGlobe Aviation for customer service executives, click here.
How is the job security at InterGlobe Aviation for Customer Service Executives?
Based on 10 reviews on AmbitionBox, InterGlobe Aviation's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at InterGlobe Aviation for customer service executives, click here.
Is work from home available to Customer Service Executives at InterGlobe Aviation?
According to 12 AmbitionBox reviews, InterGlobe Aviation does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
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