InterGlobe Aviation Reviews by 10+ Employees

What employees say about InterGlobe Aviation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Strict (1am - 12pm)

56% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

2.1

Rated by Women

4 reviews

2.4

Rated by Men

7 reviews

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Top Mentions in InterGlobe Aviation Customer Service Executive Kolkata Reviews

11 reviews found

Sort by: Popular

Customer Service Executive in Kolkata

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Jan 2025

Likes

Skill development - Good
Job security - Excellent

Dislikes

Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Kolkata

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Dec 2022

Likes

Absolutely nothing

Dislikes

The job has too much of odd shift timings and totally drains you

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Apr 2021

Likes

Work culture is pathetic in Kolkata

Dislikes

Everything

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Kolkata

Full Time

Customer Service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 31 May 2022

Likes

Staff travel is a perk.

Dislikes

Not at all employee-centric. Employees are exploited and worst is the shift pattern.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

It was terrible. I developed health issues because of Indigo

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Kolkata

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Apr 2022

Likes

Nothing, but this job gave me experience

Dislikes

There is no incriment for 3years. Nothing to expect from the company.

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Not so good.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 26 May 2022

Likes

work culture

Skill development - Good
Job security - Good

Dislikes

no proper salary for the work done

Salary - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Kolkata

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Mar 2022

Likes

Good learning and teamwork, lots of opportunities.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Office politics, sometimes very stressful

Work Details

Average

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Customer Service Executive in Kolkata

Operations Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 10 Jan 2022

Likes

Kolkata management is poor or else company is good Kolkata managers sr manager airport manager are useless not able to run and manage

Salary - Good

Dislikes

Kolkata management is poor

Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Kolkata

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Aug 2021

Likes

I would like to say that Indigo's skill development & learning procedure is very good...

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Shift timing

Work Details

In a word good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Aug 2020

Likes

They helped us by throwing people out of job

Skill development - Good

Dislikes

Over time- they never pay. Call before on shift. Daily briefing. Idotic managers dont take any responsibility, possibly 12th pass, totally crabby environment. No salary pay slip filled with bonus only. HR highly educated they don't listen to staff

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Just terrible

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Kolkata

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Nov 2022

Likes

Salary on time and good training and trainner

Dislikes

Job life is worst... As indigo as Gone worst with days.

Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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AmbitionBox has 11 InterGlobe Aviation reviews submitted by InterGlobe Aviation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if InterGlobe Aviation is the right company for you. ...Read more

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InterGlobe Aviation Customer Service Executive Kolkata Reviews