iGuru Portal Services Senior Client Support Executive Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 24 Apr, 2023
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Job Security
5.0
Work-Life balance
5.0
Work Satisfaction
4.0
Company culture
4.0
Salary & Benefits
4.0
Skill development
4.0
Promotions/Appraisal
iGuru Portal Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
iGuru Portal Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Senior Client Support Executive in
Hyderabad / Secunderabad
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 May 2023
Likes
Working culture and the helping nature of our Seniors
Dislikes
Nothing noticed yet
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 May 2023
Likes
I like company culture , company people, work satisfaction
Dislikes
no
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Other iGuru Portal Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
SME in
Hyderabad / Secunderabad
Full Time
·
Subject / Specialization Teacher Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Nothing
Dislikes
Lots of issues at management level. Partiality done by management.
Front end Web Developer in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Good working cultural
Dislikes
No dislike
Vice President in
Pune
Full Time
·
Top Management Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2024
Likes
All good
Dislikes
Nothing all good the managment
Area Sales Executive in
Lucknow
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 19 Sep 2024
Likes
Seniors are extremely helpful. You can even ring the CEO of the company.
Dislikes
customer service is poor.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Frontend Software Developer in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 05 Aug 2024
Likes
Good Colleagues. They are very supportive.
Dislikes
Hikes are comparatively less. Poor management
Scrum Master in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Jul 2024
Likes
Scope to learn more and we can increase our skill set
Dislikes
Expectation leval higher
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Area Sales Manager in
Hyderabad / Secunderabad
Full Time
·
Enterprise & B2B Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jun 2023
Likes
Nothing good in this company , the positive review you see in their post are all fake and given by their developer team by fake profiles.
Dislikes
Company is running my family member and they are enjoying the money of their uncle setting in USA. Company donot have any SOP , HR manual and written guidelines. Poor Product which is not running properly. This having a client only in BIHAR and sales team only in BIHAR / Jharkhand . they do not having a single Client in any other part of the country.
Secondly, Sales people at alerts from this company , if you are on remote area. they are not paying your 2-3 months and they put you on PIP and hold your 2 months salary , Every month they hire 2-3 sales person and fire 2-3 Sales person without clearing their dues and salary . You expense in traveling from your own pocket and generate lead from them and they not pay your salary . Extremly BIHAR company this is . they project them self as Hyderabad company but they do not have any school or client in Hyderabad or even any part of the country . They only having setup in BIHAR JHARKHAN. Beware from this company ....Read More
Work Details
Work policy:
3 days/week from office
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for sharing your feedback on Ambition Box. We appreciate your perspective, although we would like to address some of the concerns you raised. We understand that you have concerns regarding the involvement of family members in the company's operations. However, we would like to clarify that our company maintains a professional and transparent approach in all aspects of its operations.
We take the authenticity and credibility of our reviews seriously. We can assure you that all reviews, including positive ones, are genuine expressions of our employees' experiences and are not manipulated by our developer team or fake profiles.
Regarding your comments about the company's operations, we would like to clarify a few points. We have a well-defined standard operating procedure (SOP), HR manual, and written guidelines in place to ensure smooth operations and employee support. Our products undergo rigorous testing and quality assurance measures to deliver a reliable solution to our clients.
Contrary to your statement, we have a diverse client base across multiple states in the country, including Hyderabad. We have successfully served and continue to serve clients in various regions, and we are committed to expanding our reach.
Regarding salary disbursement, we have never withheld anyone's salary without valid reasons. Our payroll system ensures timely payments, and any salary adjustments or deviations are carried out according to established protocols, with clear communication to the employees involved.
Regarding hiring and firing practices, we follow a strategic approach based on business requirements and individual performance. We do not hire
and fire employees on a monthly basis as you suggested. Our recruitment process is aimed at building a dedicated and reliable sales team.
Additionally, our travel policy includes reimbursement of expenses in a timely manner, as per the agreed-upon terms.
We value open communication, and we encourage you to reach out to our Employee Grievance Team at help@iguru.guru or any appropriate channel to discuss your concerns further. We are committed to resolving any misunderstandings or issues that may have arisen during your employment.
Thank you for your time with us, and we wish you the best in your future endeavors
Front end Developer in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Jun 2023
Likes
Company gives a very good opportunity for freshers, It gives an amazing chance to develop our skills and grow. Senior mates are very helpful. Overall employees and culture here is very dynamic.
Dislikes
Work Life balance is a bit challenging as company growing at a very fast pace
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
HR Intern in
Hyderabad / Secunderabad
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Jan 2024
Likes
A perfect place to develop skills and learn new things
Dislikes
High paced work environment
Area Sales Manager in
Hyderabad / Secunderabad
Full Time
·
Enterprise & B2B Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Feb 2023
Likes
Nothing to say about company culture
Dislikes
Lot, poor product quality, support system, and over all management especially sales head, he don't have any quality to be in position of top management. taking credits of sales person into his name. He will visit each territory and the sales person have to take him to hot cases and he will close deal giving 70-75% discount, (for same client if sales person ask discount maximum of 20%discount approval will give)and immediately call management and intimate them he close a deal. If he stay back in head office and give minimum 50%discount the sales guy can close deal and company can save the cost of sales head travel and acvomadation. If company remove him they can save huge cost and related expense and with close working with their field sales team company can grow easily. There is no job security hire and fire is policy. Never give time to sales person to build his territory and no option for employees to discuss about issue they faces. Being new company to particular city clients will wait to see how long a person will be with company and then they take service, but here either to resign early or to work without salary because they will hold salary....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for sharing your feedback on Ambition Box. We appreciate your perspective, although we would like to address some of the concerns you raised.
We would like to clarify that our company values transparency and fairness in all aspects of our operations, including product quality, support systems, and management. We consistently strive to deliver high-quality products and provide effective support to our clients.
Regarding your comments about our sales head, we assure you that our management team consists of experienced professionals who are dedicated to the growth and success of our company. We have a collaborative approach where credit is given where it is due, and we encourage a team-based culture.
It is important to note that all discounts and negotiations are carried out within established guidelines and policies. We prioritize the long-term success and satisfaction of our clients, while also considering the financial viability of our company. Any decisions regarding discounts or deals are made with careful consideration and alignment with our business objectives.
Regarding job security, we believe in providing opportunities for growth and development to our employees. While we may occasionally make adjustments to our team based on business needs, these decisions are made with utmost consideration and in accordance with legal and ethical standards.
We value open communication and encourage our employees to discuss any concerns or issues they may face. Our doors are always open for dialogue, and we strive to create a supportive work environment where our employees' voices are heard.
We value open communication, and we encourage you to reach out to our Employee Grievance Team at help@iguru.guru or any appropriate channel to discuss your concerns further. We are committed to resolving any misunderstandings or issues that may have arisen during your employment.
Thank you for your time with us, and we wish you the best in your future endeavors.
People also ask about iGuru Portal Services's Senior Client Support Executives
How is iGuru Portal Services to work for?
iGuru Portal Services is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
iGuru Portal Services is known for Job Security which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at iGuru Portal Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at iGuru Portal Services?
According to AmbitionBox ratings, iGuru Portal Services employees rate its salary and benefits as 4.0 out of 5. You can know more about iGuru Portal Services Salaries at AmbitionBox
How is the work culture at iGuru Portal Services?
Work culture is rated 4.0 at iGuru Portal Services by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at iGuru Portal Services. Read detailed reviews by employees of iGuru Portal Services on AmbitionBox.