IDP Education Limited Service Desk Analyst Reviews
Updated 11 May, 2022
Overall Rating
4.9/5
based on 2
reviews
Rating distribution
Category Ratings
5.0
Company culture
4.9
Job security
4.9
Work-life balance
4.9
Skill development
4.9
Work satisfaction
4.8
Salary
4.8
Promotions
IDP Education Limited is rated
4.9 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction w
...
Read more
IDP Education Limited is rated
4.9 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Service Desk Analyst in
Cheeni
It Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 May 2022
Likes
Good skill developed in IDP
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
All good nice to work in IDP
Work Details
College help me lot to Learn
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Service Desk Analyst in
Chennai
IT Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 28 Mar 2018
Likes
The company is open to innovation and latest technology in the market . The work culture is completely fabulous we're you can enjoy working here .
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Managers do not value an individual strength which I have to take back my opinions and suggestions.
Major drawback is the hike is not provided with great heights even though the performance is significantly exceeded.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Counsellor in
Pune
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Nov 2024
Likes
Nothing
worst branch office, kiddish branch manager Sheetu Vats playing politics behind back
everyone argue and react rudely in office
Dislikes
Worst company
If you want to get mad with stress join this branch office
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Counsellor in
New Delhi
Full Time
·
BD / Pre Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 02 Oct 2024
Likes
Nothing..
Company is good but they are not doing anything about the toxic managers and people destroying the culture
Dislikes
Full of politics.
Incompetent managers who are just interested in your personal life.
Favouritism at its peak.
Humiliation if you are not buttering.
Make your life a living hell if you question their biasness.
No appreciation if your not their favourite.
Try to bring the employee's image down even outside the organisation.
Nothing happens to the multiple complaints to the HR.
They do not want to change the toxic culture but ask others to stay quite about the experience....Read More
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Invigilator in
Chennai
Full Time
·
Administration & Staff Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 27 May 2024
Likes
I like about the leave policies and yearly variable pay which company offers that too they have filtered and brought many new policies which is bad
Job security - Good
Dislikes
No promotion even after working for 3years
Low hike
No new stuffs to learn routine job
And favourism with politics happens frequently
Skill development - Poor
Promotions - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Business Analyst in
Chennai
Full Time
·
Product Management - Technology Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 15 Apr 2024
Likes
A relaxed company culture with great scope to learn. No finger-pointing and one can realize the value they contribute to the organization, society and themselves.
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Too much micro-management of late in the Product and Requirements team.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Invigilator in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Jan 2025
Likes
Working culture and the management. Few people from the team.
Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
After working so hard for the company, they layed off us the old employees.
Invigilator in
Goa
Full Time
·
Voice \/ Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Jan 2025
Likes
Working environment was good
Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is no sunday week off
Senior Counsellor in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Jan 2025
Likes
Passing time is very easy here
Dislikes
Micromanagement
Managers are having no idea what they are doing they just want to boss you that's it
Promotion... haha!! Forget about it
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Education Counsellor in
Gurgaon / Gurugram
Full Time
·
Administration & Staff Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 03 Jan 2025
Likes
timings n weekends off
Job security - Good
Work-life balance - Good
Dislikes
no hybrid model
Student Counsellor in
Bangalore / Bengaluru
Full Time
·
Operations / Strategy Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 11 Dec 2024
Likes
Learning and development. , women safety
Skill development - Good
Work-life balance - Good
Dislikes
Politics, work culture, no promotions, no marketing support but target pressure
Promotions - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Counsellor in
Kochi
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 14 Nov 2024
Likes
work life balance. Good work environment .learning friendly
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
no promotion and appreciation in timely manner
Job security - Poor
Promotions - Poor
Other IDP Education Limited Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Counselling Manager in
Vadodara
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Jan 2025
Likes
It's a women oriented organisation.
The official timings suit them.
Salary and incentives are good and are paid on time.
Dislikes
IDP is no different than any other organisations that promote toxicity.
HR department cannot operate independently instead they are a puppet in the hands of the management.
The Management including the top level people know what's wrong but prefer to turn a blind eye.
They don't need hard working and honest employees.
They prefer cunning, manipulative and disgusting people who indulge in dirty politics.
Do not ever join the vadodara branch because the branch manager is skilled in playing politics and destroying careers of the employees....Read More
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Associate 3 in
Chennai
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Oct 2024
Likes
Nothing in particular
Dislikes
Most of the managers and management employees are working here from the start. So lot and lot of politics happening. If you get a good manager to support and back up you then it is possible to thrive and if not it will be nightmare.
Also recently they have started to lay off employees without prior notice. So No job security.
Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Front Office Administrator in
Kolkata
Full Time
·
Administration Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Sep 2024
Likes
Nothing .. the staffs are quite friendly n understanding n helpful
Dislikes
The overall culture is very worst the managers are pain in the head, they want to know everything in your personal life and gossip around the office. Not at all supportive.Idp maybe rated as a good company in Google but it’s not . Extreme mental tiredness n humiliation n manipulative nature. Have to work more than your JD . One had to work as an office boy too if ur in idp.
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Technical Lead in
Chennai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 24 Jul 2024
Likes
Technical learning for a beginner will be extremely useful.
Technical People are extremely talented and professional
Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Some Managers can be a bit disappointing.
But I've seen really good managers also who really understand business
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Counsellor in
Ludhiana
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 11 Jul 2024
Likes
The company is very good.
Salary - Good
Dislikes
The senior employees target the junior employees, they show you they are very good but they are not. learning part is on you no one properly guide you. they want their benefits.Real politics playing are there. CEOs don't know about this IDP India basically north zone area it's very toxic. Mr. jasmeen singh is the main character.Never suggest to anyone go to this area and join the company. For a few money don't waste your knowledge and your skills on this IDP....Read More
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Automation Test Engineer in
Chennai
Full Time
·
Direction Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Jul 2024
Likes
Before 2y the companys work culture was really good and now its poor
Dislikes
Politics
Profit minded
0 Employee benifits
Fake reviews
Backstabbing management
No proper hikes eventhough you have a 5/5 rating in appraisal
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Software Engineer in
Chennai
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Jun 2024
Likes
Work life balance - You will have good work life balance.
Job security - In my case I got laid of due to current situation but in normal conditions job is very secured. Having so many policies in favour of the employee
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Very low Hike
Toxic work culture - No appreciation for work - Depends on the team
Strict rule for WFO - Depends on manager
Skill development - Poor
Promotions - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Accounts Executive in
Gurgaon / Gurugram
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 03 Apr 2024
Likes
Nothing
Dislikes
Finance controller Devender Jain never gives you appreciation or opportunity until he will get something in return , he takes things personally . Religion partiality he does and used to make personal comment and creates a situation for employees that they are forced to resign
People also ask about IDP Education Limited's Service Desk Analysts
How is IDP Education Limited to work for?
IDP Education Limited is rated 4.9 out of 5, based on 2 reviews by employees on AmbitionBox.
IDP Education Limited is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary is rated the lowest at 4.8 and can be improved. To know first hand how it is like to work at IDP Education Limited read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IDP Education Limited?
According to AmbitionBox ratings, IDP Education Limited employees rate its salary and benefits as 4.8 out of 5. You can know more about IDP Education Limited Salaries at AmbitionBox
How is the work culture at IDP Education Limited?
Work culture is rated 5.0 at IDP Education Limited by 2 employees. While job security is rated 4.9 and work-life balance is rated 4.9 at IDP Education Limited. Read detailed reviews by employees of IDP Education Limited on AmbitionBox.