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IDBI Bank Customer Success, Service & Operations Department Reviews

based on 144 reviews
Updated 22 Dec, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.5

Salary & Benefits

3.4

Job Security

2.9

Skill development

2.7

Work-Life balance

2.6

Company culture

2.6

Promotions/Appraisal

2.6

Work Satisfaction

Top Mentions in IDBI Bank Customer Success, Service & Operations Department Reviews

144 reviews found

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Top IDBI Bank Interview Questions

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Q1. Tell us the journey of IDBI from RBI.
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Q2. Where intangible assets are shown in balance sheet?
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Q3. How will you convince your potential customers to open ... read more
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Q4. What is the definition and core concepts of banking?
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Q5. Probability of default and loss given default
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People also ask about IDBI Bank's Customer Success, Service & Operations Department

Is IDBI Bank's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 1.5k employee reviews, it's clear that most employees have an average experience working at IDBI Bank's Customer Success, Service & Operations Department. Salary & Benefits holds the highest rating at 3.5, while work satisfaction is rated the lowest amongst all factors at 2.6. Read reviews about salary & benefits and work satisfaction on AmbitionBox.
Does IDBI Bank's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, IDBI Bank's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 1.5k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IDBI Bank's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at IDBI Bank's Customer Success, Service & Operations Department, click here.
How is the work culture at IDBI Bank's Customer Success, Service & Operations Department?
Work culture at IDBI Bank's Customer Success, Service & Operations Department is rated 2.6 out of 5 by 1.5k employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at IDBI Bank's Customer Success, Service & Operations Department, click here.
How is the job security at IDBI Bank's Customer Success, Service & Operations Department?
Based on 1.5k reviews on AmbitionBox, IDBI Bank's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at IDBI Bank's Customer Success, Service & Operations Department, click here.
Is work from home available at IDBI Bank's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of IDBI Bank's Customer Success, Service & Operations Department employees work from home permanently, 96% work from the office, and undefined% follow a hybrid model, based on 22 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at IDBI Bank's Customer Success, Service & Operations Department, click here.

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Work Policy at IDBI Bank Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 22 reviews in last 6 months

Work from office

Work from office

96%
Permanent work from home

Permanent work from home

4%

Gender Based Ratings at IDBI Bank Customer Success, Service & Operations Department

based on 141 reviews
2.9
Rated by 56 Women

Rated 3.5 for Salary & Benefits and 3.5 for Job Security

women
3.3
Rated by 85 Men

Rated 3.5 for Salary & Benefits and 3.3 for Job Security

men

Working Days at IDBI Bank Customer Success, Service & Operations Department

based on 144 reviews
Monday to Saturday
45%
Alternate Saturday off
38%
Monday to Friday
12%
Rotational Shift
5%

Work Timings at IDBI Bank Customer Success, Service & Operations Department

based on 144 reviews
Flexible timing
Strict (9.30am - 8pm)
Strict (10am - 8pm)
38%
8%
5%
49% employees reported other strict timings

Shift Timings at IDBI Bank Customer Success, Service & Operations Department

based on 144 reviews
Day shift
100%

Business Travel at IDBI Bank Customer Success, Service & Operations Department

based on 144 reviews
No travel
55%
Within city
33%
Within country
11%
International travel
1%
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