ICICI Bank Service Delivery Manager Reviews

Likes

If you are looking for a work life balance and job security and can be satisfied with less this your dream place.

Dislikes

Slow growth, work environment, infrastructure, job roles, salary compensation.

Work Details

Work policy: Depends on the work load

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Best thing is freedom of expression of thoughts, ideas and open discussions.

Dislikes

None major, but one of minor & prominent one is work from office policy.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

I had given my 14 precious years to ICICI Bank since 2010. The culture was extremely employee friendly and specially respectful for women. But now things are very different. No respect no rewards and vindictive and toxic work culture

Dislikes

Off late the culture has become very toxic and few people who have gained power in the system are taking the whole thing for a nice ride! No workstation, forced travels to distant locations through random transfers,despite of opportunities of working from nearby location, vindictive and revengeful seniors who are using the system and denying employees of their bonus and increment. HR is a puppet with deaf ears and dumb face. I was forced to leave as I was denied of any growth or opportunities despite being a super performer all through. One person who did not liked me and was powerful took away all my benefits and made me sit like a furniture without any defined KRA. Had tried several means to reach out to HR and seniors but they royally ignored my turmoil. I was made to travel unnecessarily 75 kms everyday in this mumbai traffic although I had no specified KRA and all portfolios were snatched from me....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture is good, non toxic, Product role is more execution focussed and offers people's skills, execution and operational skills.

Dislikes

Strict WFO policy, most of the tech is outsourced leading to delays

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance,

Dislikes

Exposure is not there, Cultural wise there is nothing no HR engagement, health benefits are very limited. Movment to any department can be done like from ops to sales

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you are good at playing corporate politics then definitely join this company. Senior management knows that their jobs are safe so they can do nothing and give generic gyan to new joiners.

Dislikes

Middle managers are not at all know what exactly is going on in other banking company. They are just saving their jobs and doing what the seniors are guiding to them without even questioning.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Work timings

Dislikes

Promotion happens once in 3 years irrespective how good/bad you are. Upraisals are same across the bank and does not depend on how good you were.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Great learning environment. Good culture, helpful leadership and cross vertical synergy

Dislikes

Work life balance can get tough 6 day working except second and 4th Saturday Average pay No wfh or hybrid option

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

ICICI Bank is one of the renowned bank in India . Working in this bank give individual a respect and promotion.

Dislikes

Work-life balance is not there neither job security also there is a pressure of target to achieve which makes staff evil to there colleagues and sometimes enemy of someone.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

They always provide good training and information about the things. Which helps to work smoothly.

Dislikes

There is no any information before transferring employees. No support from anyone. Uncertainties are more . Not fair ctc.b

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Wide Range of Services: ICICI offers a variety of banking products like savings accounts, loans, insurance, investment services, credit cards, and more, making it a one-stop shop for financial needs. Convenient Online and Mobile Banking: The bank provides a robust and user-friendly mobile app and internet banking platform that allows customers to manage accounts, make payments, and transfer funds easily....Read More

Dislikes

Customer Service Experience: While ICICI has generally good customer support, some customers have had negative experiences with long wait times or unhelpful staff, particularly in resolving disputes or issues.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Salary gets credited on time

Dislikes

Training is not given to employees you have to learn from the existing employees even people 2 to 3 grades lower to you ,so a person always has limited information about a activity. You can we asked to do those activities that are for lower grades then you.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

It depends upon Department You are working in.

Dislikes

U will suddenly get transferred to Sales department although you are purely operational or Credit guy that too without your consent or without any discussion with you

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Working Culture is what I really appreciate here. Seniors maintains a healthy relation with juniors.

Dislikes

I do not know about other workstations or branches or offices of ICICI but the one I have my workstation, the washroom needs to be more hygienic I must say.

Likes

Well it was good experience, Learned a lot in 2 years.

Dislikes

Work culture/environment were so toxic. Politics in everything. Monopoly/dictatorship behaviour of branch head. Missell hatch being practiced. Favouritism. Bad influence in personal life.

Likes

In ICICI bank, there is no one how can support you in regards of your job

Dislikes

There is no work life balance in your job and no work satisfaction are there in your job

Work Details

Work policy: No work from home

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.