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4.1

based on 4.2k Reviews

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Home Credit Finance Customer Success, Service & Operations Department Reviews

based on 17 reviews
Updated 13 Mar, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.1

Work-Life balance

4.0

Company culture

4.0

Skill development

3.8

Work Satisfaction

3.8

Salary & Benefits

3.7

Job Security

3.4

Promotions/Appraisal

Top Mentions in Home Credit Finance Customer Success, Service & Operations Department Reviews

17 reviews found for "work culture"

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Top Home Credit Finance Interview Questions

asked in Collections Executive interview
Q1. If customer don't payment then what are you doing
View answers (9)
asked in Underwriter interview
Q2. What is the maximum limit of cibil high score?
View answer (1)

Get interview-ready with top interview questions

View all 37 questions
asked in Quality Analyst interview
Q3. How to use QC tools for identifying the error
View answer (1)
asked in Field Collection Executive interview
Q4. How recover your payments ?
View answer (1)
asked in Costumer Service interview
Q5. How much does the credit credit get from the credit? The total credit of th ... read more
View answers (2)
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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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More about working at Home Credit Finance
golden leaf award

#2 Best Large Financial Services Company - 2021

golden leaf award

People also ask about Home Credit Finance's Customer Success, Service & Operations Department

Is Home Credit Finance's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 17 employee reviews, it's clear that most employees have a positive experience working at Home Credit Finance's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about work-life balance and career growth on AmbitionBox.
Does Home Credit Finance's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Home Credit Finance's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 17 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Home Credit Finance's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Home Credit Finance's Customer Success, Service & Operations Department, click here.
How is the work culture at Home Credit Finance's Customer Success, Service & Operations Department?
Work culture at Home Credit Finance's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 17 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Home Credit Finance's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Home Credit Finance's Customer Success, Service & Operations Department, click here.
How is the job security at Home Credit Finance's Customer Success, Service & Operations Department?
Based on 17 reviews on AmbitionBox, Home Credit Finance's Customer Success, Service & Operations Department employees rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Home Credit Finance's Customer Success, Service & Operations Department, click here.
Is work from home available at Home Credit Finance's Customer Success, Service & Operations Department?
According to AmbitionBox, 5% of Home Credit Finance's Customer Success, Service & Operations Department employees work from home permanently, 86% work from the office, and 9% follow a hybrid model, based on 21 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Home Credit Finance's Customer Success, Service & Operations Department, click here.
How do I get a job at Home Credit Finance's Customer Success, Service & Operations Department?
To get a job at Home Credit Finance's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Home Credit Finance interview questions and practice your responses to prepare thoroughly.

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AmbitionBox has 17 Home Credit Finance reviews submitted by Home Credit Finance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Home Credit Finance is the right company for you. ... 37% of employees reported the working days at Home Credit Finance as Rotational Shift. 56% employees reported the work timings at Home Credit Finance as Flexible timing. Read more

Work Policy at Home Credit Finance Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 21 reviews in last 6 months

Work from office

Work from office

86%
Hybrid

Hybrid

9%

2 days/week from office

5%

Other hybrid work policies

4%

Permanent work from home

Permanent work from home

5%

Gender Based Ratings at Home Credit Finance Customer Success, Service & Operations Department

based on 364 reviews
4.0
Rated by 91 Women

Rated 3.8 for Company Culture and 3.7 for Work-Life Balance

women
4.3
Rated by 273 Men

Rated 4.2 for Work-Life Balance and 4.1 for Company Culture

men

Working Days at Home Credit Finance Customer Success, Service & Operations Department

based on 381 reviews
Rotational Shift
37%
Monday to Saturday
34%
Monday to Friday
13%
Other
12%
Alternate Saturday off
4%

Work Timings at Home Credit Finance Customer Success, Service & Operations Department

based on 381 reviews
Flexible timing
Strict (9am - 6pm)
Strict (8am - 5pm)
56%
18%
5%
21% employees reported other strict timings

Shift Timings at Home Credit Finance Customer Success, Service & Operations Department

based on 381 reviews
Day shift
Night shift
98%
2%

Business Travel at Home Credit Finance Customer Success, Service & Operations Department

based on 381 reviews
No travel
58%
Within city
31%
Within country
7%
International travel
4%
Home Credit Finance Salaries in Customer Success, Service & Operations Department in India
Team Lead
80 salaries
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₹2.5 L/yr - ₹5.5 L/yr

Operator
60 salaries
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₹1.2 L/yr - ₹3.5 L/yr

Sales Executive
53 salaries
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₹1 L/yr - ₹4 L/yr

Senior Executive
52 salaries
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₹1.6 L/yr - ₹4.5 L/yr

Team Lead Operations
49 salaries
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₹3.6 L/yr - ₹4.7 L/yr

Explore more salaries
Employee Benefits at Home Credit Finance Customer Success, Service & Operations Department
cab
Office cab/shuttle
10 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
15 total responses
+3 more benefits
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