This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 14 Sep, 2021
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.6
Company culture
4.4
Work Satisfaction
4.2
Job Security
4.2
Salary & Benefits
4.2
Work-Life balance
3.8
Skill development
3.0
Promotions/Appraisal
HGS is rated
4.6 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.6 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Customer Service Associate in
Navi Mumbai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Sep 2021
Likes
The first thing was securit we can't take our phone inside without Tl permission but in camera they used sticker. work was also good management n all were all good
Dislikes
all of them are good their is nothing to dislike..
Work Details
we were csa. customer used to call about their set top box. In which we have to solve the problems of cust like getting error on tv screen then we have to guide them....
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Service Associate in
Navi Mumbai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Jun 2021
Likes
everything is perfect and on time
Dislikes
less salary
Work Details
Work days: Monday to Saturday
(Strict Timings)
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
People also ask about HGS, Navi Mumbai Customer Service Associates
How is HGS to work for?
HGS is rated 4.6 out of 5, based on 3 reviews by employees on AmbitionBox.
HGS is known for Company culture which is rated at the top and given a rating of 4.6. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at HGS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HGS?
According to AmbitionBox ratings, HGS employees rate its salary and benefits as 4.2 out of 5. You can know more about HGS Salaries at AmbitionBox
How is the work culture at HGS?
Work culture is rated 4.6 at HGS by 3 employees. While job security is rated 4.2 and work-life balance is rated 4.2 at HGS. Read detailed reviews by employees of HGS on AmbitionBox.
Tell us how to improve this page.
HGS Customer Service Associate Reviews by Locations