HGS is rated
4.5 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.5 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Relationship Officer Reviews
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10 reviews found
for
"salary"
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Customer Relationship Officer in
Durgapur
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Work environment: Some say the work environment is good, flexible, and supportive.
Training and career development: Some say that HGS offers good training and opportunities for skill development.
Global presence: HGS has a global presence, which can provide opportunities for international exposure.
Friendly management: Some say that the management is friendly....Read More
Dislikes
Low pay: Some say the pay is low and unlivable.
Poor management: Some say the management is poor and doesn't appreciate hard work.
No work life balance: Some say there is no work life balance and pressure.
Unrealistic requirements: Some say the daily requirements are unrealistic.
Lack of support: Some say there is no support on the workplace.
Lack of clarity: Some say there is a lack of clarity in work related matters....Read More
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relationship Officer in
Durgapur
Full Time
·
Customer Care Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Jan 2023
Likes
Good work environment
Dislikes
Very low salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Bangalore / Bengaluru
Customer relationship officers Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 May 2022
Likes
On time salary ,
Dislikes
Few times work pressure extra time work
Work Details
Good communication skills & good pations
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Vashi, Navi Mumbai
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Mar 2022
Likes
Good work environment and culture.
Teammates are supportive. Location is near to railways station and bus stop.
Dislikes
Sometimes Workload with continues working
Low salary according to work.
Work Details
Intresting as well as I struggled a bit in the beginning but after 2 or 3 month all set except salary hike
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Bangalore / Bengaluru
Automobile Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 04 Apr 2021
Likes
Learning new thing,skill improvement, starting career.Good work environment and culture. Teammates are supportive and the management is transparent.Company policies are good.
Dislikes
Salary is less and career growth is slow.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Bangalore / Bengaluru
Intern
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Apr 2023
Likes
Training team was good. If was an intensive one.
Dislikes
Salary could have been better.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Bangalore / Bengaluru
WCC Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Sep 2019
Likes
Well I could say you can learn lot about how the corporate world will be apart from this nothing more or less.
Dislikes
I don't like the package they offer even after working for about 1.5 years.
Work Details
Its all about semi-voice process.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Relationship Officer in
Indore
Amazon Process Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 22 Jun 2022
Likes
Less salary good culture and also good management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Bangalore / Bengaluru
WCC Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2017
Likes
Salary was too low but it will credit in ur account on most of the time
Dislikes
Poor management because taking feedback after every 2months but not executing the same and also they told 1 way cab they will give after 8PM and before 5AM if ur shift timings are between this window.
Actually for boys they r not providing the same if there log out time is 5AM
Work Details
We were receiving the emails from the customers and we have to call each and every customer.
Work days: Rotational Shift
(Flexible Timings)
Customer Relationship Officer in
Bangalore / Bengaluru
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Jan 2019
Likes
Well. It's a good platform to learn something about company culture and communication to the freshers.
People also ask about HGS's Customer Relationship Officers
Is HGS a good place to work for Customer Relationship Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 10 employee reviews, it's clear that most customer relationship officers have a positive experience working at HGS. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does HGS pay their Customer Relationship Officers well?
According to AmbitionBox reviews, HGS customer relationship officers rate their salary and benefits at 3.6 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer relationship officers salaries here and to read reviews specifically about salary and benefits at HGS for customer relationship officers, click here.
How is the work culture at HGS for Customer Relationship Officers?
Work culture at HGS for customer relationship officers is rated 4.2 out of 5 by 10 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS. To read reviews specifically about work culture at HGS for customer relationship officers, click here.
How is the job security at HGS for Customer Relationship Officers?
Based on 10 reviews on AmbitionBox, HGS's customer relationship officers rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS for customer relationship officers, click here.
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