HGS is rated
4.5 out of 5 stars on
AmbitionBox, based on 56 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.5 out of 5 stars on
AmbitionBox, based on 56 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Relationship Officer Reviews
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56 reviews found
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Popular
Customer Relationship Officer in
Hyderabad / Secunderabad
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2022
Likes
Culture
Dislikes
Compensation
Work Details
Nice
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Durgapur
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Mar 2019
Likes
I like the environment
Dislikes
Growth is very slow and the work pressure is very high.
Work Details
Hectic
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
Retention Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Feb 2020
Likes
Good ambience and team leads but salary / appraisal is average not much satisfied with this part but for the beginners its a good start.
Dislikes
salaries are too low and career growth is average,
Work Details
I worked as an CRO and RETENTION officer too.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
airtel Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Apr 2018
Likes
The worst company to work
Dislikes
I did not like anything about this company. Very strict managers and leads no lunch break no week offs
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
Cau Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Feb 2022
Likes
It was awesome experience during my
work 2.6 yrs over der and nice communication and nice training for the begginers candidates overall it was wonderful experience in hindhuja global solutions.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2018
Likes
My experience at this company has been great so far, I have been able to learn a lot in a fast paced environment and I loved my job
Dislikes
I have great communication with my team leaders, but not so much with my manager
Work Details
Just I loved my job , product marketing , resolved customers issues and whatever...Just I loved my job
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Mysuru / Mysore
Outbound calls Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Apr 2019
Likes
Management peoples are so ruthless and there is no working ethics
Very rude and disrespectful
Dislikes
Experience with management (TL and Managers)and Work environment is so pathetic
Work Details
Work timings: Strict Timings
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Relationship Officer in
Hyderabad / Secunderabad
CRO Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Mar 2019
Likes
iam able to solve any problems of the costomers.I learned more there.
Dislikes
iam very much happy in that office. I left that office because i married in Chennai.now iam in Chennai.
Work Details
Is very super.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Hyderabad / Secunderabad
Inbound Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Apr 2019
Likes
Hinduja
Dislikes
Teammates
Work Details
Super
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Durgapur
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Apr 2018
Likes
Behavior of hr
Dislikes
Split shift
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Relationship Officer in
Chennai
NA Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Apr 2021
Likes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Durgapur
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Sep 2019
Likes
Na
Dislikes
Na
Work Details
Customer care executive
Work days: Rotational Shift
Customer Relationship Officer in
Chennai
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 04 Mar 2019
Likes
Overall good job.
Dislikes
Target is given.
Work Details
The work is really interesting.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Pune
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 26 Feb 2024
Likes
Good working environment
Dislikes
Nothing
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Customer Relationship Officer in
Noida
Full Time
·
Voice / Blended Department
5.0
posted on 31 Jan 2024
Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always!
People also ask about HGS's Customer Relationship Officers
Is HGS a good place to work for Customer Relationship Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 56 employee reviews, it's clear that most customer relationship officers have a positive experience working at HGS. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does HGS pay their Customer Relationship Officers well?
According to AmbitionBox reviews, HGS customer relationship officers rate their salary and benefits at 3.6 out of 5, based on 56 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer relationship officers salaries here and to read reviews specifically about salary and benefits at HGS for customer relationship officers, click here.
How is the work culture at HGS for Customer Relationship Officers?
Work culture at HGS for customer relationship officers is rated 4.2 out of 5 by 56 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS. To read reviews specifically about work culture at HGS for customer relationship officers, click here.
How is the job security at HGS for Customer Relationship Officers?
Based on 56 reviews on AmbitionBox, HGS's customer relationship officers rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS for customer relationship officers, click here.
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