HGS is rated
4.5 out of 5 stars on
AmbitionBox, based on 56 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.5 out of 5 stars on
AmbitionBox, based on 56 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in HGS Customer Relationship Officer Reviews
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56 reviews found
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Popular
Customer Relationship Officer in
Bangalore / Bengaluru
Automobile Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 04 Apr 2021
Likes
Learning new thing,skill improvement, starting career.Good work environment and culture. Teammates are supportive and the management is transparent.Company policies are good.
Dislikes
Salary is less and career growth is slow.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Bangalore / Bengaluru
Intern
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Apr 2023
Likes
Training team was good. If was an intensive one.
Dislikes
Salary could have been better.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Chennai
customer relation officer Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Sep 2018
Likes
Nice place to work, but hike was not good
Dislikes
We need to extend the shift compulsory, they wont leave us for lunch break
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Bangalore / Bengaluru
Bpo Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Feb 2019
Likes
Best place for freshers
Dislikes
Pay is good but growth is lesser
Work Details
Work timings: Flexible Timings
Customer Relationship Officer in
Bangalore / Bengaluru
Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Oct 2018
Likes
The atmosphere is very good everyone is cooperative
Dislikes
Growth is slow and pressure is high
Work Details
It was good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Dec 2018
Likes
Career growth
Dislikes
Everything is perfect
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
WCC Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Sep 2019
Likes
Well I could say you can learn lot about how the corporate world will be apart from this nothing more or less.
Dislikes
I don't like the package they offer even after working for about 1.5 years.
Work Details
Its all about semi-voice process.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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HGS.
Customer Relationship Officer in
Bangalore / Bengaluru
ARD Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 13 Aug 2018
Likes
Job security, training
Dislikes
Career growth,travel
Work Details
No entertainment,boring
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Durgapur
DS-1 Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2018
Likes
Beter Expiration form office work..
Dislikes
Salary/Appraisal.
Work Details
All the travel involved gets a little hectic sometimes. As long as I get to work closely with the Company. It will be a great learning experience.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Relationship Officer in
Durgapur
Customer Relationship Officer Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 06 Feb 2018
Likes
My trainer was very good and friendly person,learner quite a lot of things from him even after the training period is over. What I liked the most about HGS is that my colleagues were friendly and also my seniors. I have learnt a lot from them during my service period, but getting a leave was a difficult task.This is the only thing I don't like about HGS....Read More
Dislikes
Getting a leave was the most difficult task.
Work Details
For me, the work was boring.But if you love to talk then it would be interesting for you.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
WCC Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2017
Likes
Salary was too low but it will credit in ur account on most of the time
Dislikes
Poor management because taking feedback after every 2months but not executing the same and also they told 1 way cab they will give after 8PM and before 5AM if ur shift timings are between this window.
Actually for boys they r not providing the same if there log out time is 5AM
Work Details
We were receiving the emails from the customers and we have to call each and every customer.
Work days: Rotational Shift
(Flexible Timings)
Customer Relationship Officer (working remotely)
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Yes it's really nice time to work this please
Dislikes
Not At All
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Customer Relationship Officer in
Bangalore / Bengaluru
Escalation Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Aug 2018
Likes
Work culture and supporting staffs
Dislikes
Salary
Work Details
Exciting
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Jan 2019
Likes
Well. It's a good platform to learn something about company culture and communication to the freshers.
Dislikes
Salary only
Work Details
Boring with everyday briefing
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Mar 2022
Likes
As a beginner it's really a very great opportunity to my skills development
Really thankful to the HGS team.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Bangalore / Bengaluru
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 31 Aug 2018
Likes
Massive work load
Dislikes
Not able to get proper work life balance ,amount of work handling everyday was out of box
Work Details
Sometimes interesting sometimes hetic
Work days: Rotational Shift
(Flexible Timings)
Customer Relationship Officer in
Bangalore / Bengaluru
Business Process Outsourcing (BPO) - Telecommunications Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Aug 2017
Likes
Very good environment and atmosphere to work with and friendly higher authorities except some
Dislikes
Main thing is that target tortures and shift time extensions, Rotational week offs and cab facilities
Work Details
Boring
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Durgapur
Bihar and jharkhand Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Sep 2019
Likes
Better
Dislikes
Politics
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Chennai
Super cc Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2018
Likes
Atmosphere
Dislikes
partiality
Work Details
its nice pjlace to work
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about HGS's Customer Relationship Officers
Is HGS a good place to work for Customer Relationship Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 56 employee reviews, it's clear that most customer relationship officers have a positive experience working at HGS. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does HGS pay their Customer Relationship Officers well?
According to AmbitionBox reviews, HGS customer relationship officers rate their salary and benefits at 3.6 out of 5, based on 56 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer relationship officers salaries here and to read reviews specifically about salary and benefits at HGS for customer relationship officers, click here.
How is the work culture at HGS for Customer Relationship Officers?
Work culture at HGS for customer relationship officers is rated 4.2 out of 5 by 56 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS. To read reviews specifically about work culture at HGS for customer relationship officers, click here.
How is the job security at HGS for Customer Relationship Officers?
Based on 56 reviews on AmbitionBox, HGS's customer relationship officers rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS for customer relationship officers, click here.
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