HGS is rated
4.5 out of 5 stars on
AmbitionBox, based on 56 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.5 out of 5 stars on
AmbitionBox, based on 56 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Relationship Officer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
56 reviews found
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Popular
Customer Relationship Officer in
Durgapur
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Work environment: Some say the work environment is good, flexible, and supportive.
Training and career development: Some say that HGS offers good training and opportunities for skill development.
Global presence: HGS has a global presence, which can provide opportunities for international exposure.
Friendly management: Some say that the management is friendly.
Dislikes
Low pay: Some say the pay is low and unlivable.
Poor management: Some say the management is poor and doesn't appreciate hard work.
No work life balance: Some say there is no work life balance and pressure.
Unrealistic requirements: Some say the daily requirements are unrealistic.
Lack of support: Some say there is no support on the workplace.
Lack of clarity: Some say there is a lack of clarity in work related matters....Read More
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relationship Officer in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Jun 2024
Likes
Nice
Dislikes
Work life balance is not there
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Similar companies for Customer Relationship Officer
Customer Relationship Officer in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Dec 2023
Likes
Good to know new things
Dislikes
Salaryvis not that much high
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relationship Officer in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Mar 2023
Likes
Work culture and job security
Dislikes
No promotion and salary increment
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Pune
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 05 Jul 2023
Likes
The overall work environment was really awesome. I have learnt a lot of things when I was working there. Also, this was my first corporate organization so there are so many memories also.
Dislikes
Nothing to dislike about this organization.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Mangaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Aug 2023
Likes
I like to handled customer queries and problems.
Dislikes
Sometimes they make work under pressure. But pressure is not a crisis, it is a positive challenge to develop ourselves in critical situations. It makes us learn new things.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Customer Relationship Officer in
Mangaluru
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Jan 2023
Likes
Good to start your career. Work environment was good
Dislikes
nothing
Work Details
Work related travel:This is a desk job.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Relationship Officer in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2022
Likes
Brand, job security, work culture
Dislikes
Benefits to employee are not as like other MNC's
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Feb 2023
Likes
Comfortable and nice working place.
Dislikes
No dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Pune
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Apr 2024
Likes
Work
Dislikes
Non
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Customer Relationship Officer in
Bangalore / Bengaluru
Customer relationship officers Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 May 2022
Likes
On time salary ,
Dislikes
Few times work pressure extra time work
Work Details
Good communication skills & good pations
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Noida sector 57
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2020
Likes
Nothing is good because there your every higher management presser you for sale
Dislikes
I was not leave that company because of management issue and mistake they are fired me . Because of transport issue still siriously such a very bad management of hgs.....
Work Details
Not good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Bangalore / Bengaluru
Technical Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Apr 2021
Likes
You work like anything but you will not get recognition unless you build rapport with your manager
Dislikes
Partiality
Work Details
Hectic
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Noida, Uttar Pradesh, India
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Sep 2020
Likes
It was a great experience working with my previous organization its just they sold out there domestic business so have to leave the job else it was fun working with Hinduja
Dislikes
Only the thing that there less opportunity in terms of personal growth
Work Details
It was quite good and balanced
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employee Benefits
Leaves benefits were good night over there
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Noida
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2022
Likes
Awesome work environment
Dislikes
Nothing i find such
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)
Customer Relationship Officer in
Vashi, Navi Mumbai
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Mar 2022
Likes
Good work environment and culture.
Teammates are supportive. Location is near to railways station and bus stop.
Dislikes
Sometimes Workload with continues working
Low salary according to work.
Work Details
Intresting as well as I struggled a bit in the beginning but after 2 or 3 month all set except salary hike
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Hyderabad / Secunderabad
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 May 2021
Likes
Good environment culture. Team leader and team mates are very support ive.
Work Details
Excellent
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Indore
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 May 2021
Likes
I like the work culture ,management and company policies are too good.
Dislikes
To be honest, Nothing.
Work Details
As it was my first job, I enjoyed a lot while working at HGS. It's a wonderful experience.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Bangalore / Bengaluru
Trading, Asset & Wealth Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Sep 2019
Likes
NA
Dislikes
NA
Work Details
NA
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about HGS's Customer Relationship Officers
Is HGS a good place to work for Customer Relationship Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 56 employee reviews, it's clear that most customer relationship officers have a positive experience working at HGS. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does HGS pay their Customer Relationship Officers well?
According to AmbitionBox reviews, HGS customer relationship officers rate their salary and benefits at 3.6 out of 5, based on 56 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer relationship officers salaries here and to read reviews specifically about salary and benefits at HGS for customer relationship officers, click here.
How is the work culture at HGS for Customer Relationship Officers?
Work culture at HGS for customer relationship officers is rated 4.2 out of 5 by 56 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS. To read reviews specifically about work culture at HGS for customer relationship officers, click here.
How is the job security at HGS for Customer Relationship Officers?
Based on 56 reviews on AmbitionBox, HGS's customer relationship officers rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS for customer relationship officers, click here.
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