HCLTech Customer Success, Service & Operations Department Reviews

Likes

Timely salary and flexible WFH policy and cab facility

Dislikes

Increment, appraisal, promotion nothing received after completing 2 years. Delayed annual appraisal.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

HCLTech isbone of those companies who is still providing WFH. Also at HCLTech culture is less toxic and work pressure is manageable.

Dislikes

Very less increment and delayed appraisal.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The job security is always there because there are multiple projects on which they will align even if you are not trained for it.

Dislikes

Appraisal process. Promotions are worse.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work life balance at BSERV was very poor. No Job Security... They have 25 reasons for putting a candidate to Bench apart from their poor performance. There is no work satisfaction and timely recognition. Also no timely promotions, there is no growth timely.

Dislikes

Performance Recognition was not there for truely deserved candidates. No Work-Life Balance. Poor Salary Package for BSERV Employees Very Pathetic manual oriented Performance Management System where RM's can do and write anything without justice to candidates. Auditors are thrown out toBench once the audit cycle is over due to some or other reason by RM's. The Organization culture has been infected by senior executives who are more than 10 years at HCL, they take decisions haphazard Cally without data backup. There was worst IJP process followed, I was moved to Kalyan Appakka team and completed the training for 2 months, post training client was asking me to work full night shift which I denied due to health reasons, client suddenly threw me out of the project, and I was placed at Bench and HR also did not support me. Very pathetic IJP process followed....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

As I got the option of Hybrid work option, So that was the thing that made to like this Organization.

Dislikes

Difficult to climb the ladder as per next level and also appraisal is also not up to the level, as the salary revision can't be expected much.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like here. Wounded and suffering

Dislikes

Toxic management just to save appraisal fund they terminate anyone left and right. One have to work 12 hours during weekend with only two week off. If one ask about timing they label you as terrible and not team player. They will not respect you for working in night shift they treat you badly....Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Very hostile work environment. No proper increment and appraisal. No growth. Management and HR is not helpful.

Dislikes

Very hostile work environment. Appraisal is very poor. Poor work culture and no work life balance

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Campus Cafe Help desk

Dislikes

No hikes No appreciation No sick leaves

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.