Hapag-Lloyd Senior Customer Service Coordinator Reviews
based on 10 reviews
Updated 29 Nov, 2024
Overall Rating
4.5/5
How AmbitionBox ratings work?
Category Ratings
4.6
Work Satisfaction
4.5
Job Security
4.5
Work-Life balance
4.5
Company culture
4.3
Skill development
3.9
Promotions/Appraisal
3.8
Salary & Benefits
Hapag-Lloyd is rated
4.5 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hapag-Lloyd is rated
4.5 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Hapag-Lloyd Senior Customer Service Coordinator Reviews
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10 reviews found
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Popular
Senior Customer Service Coordinator in
Chennai
Full Time
·
Import & Export Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Open door policy
Dislikes
Nothing like that
Work Details
Work policy:
2weeks WFH and 2 weeks WFO
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Coordinator in
Mumbai
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Aug 2024
Likes
The working culture is good
Dislikes
Salary and benefits
Work Details
Work policy:
2 weeks office and 2 weeks home
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Coordinator in
Chennai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Feb 2024
Likes
The performer can able to achieve more in the office .The company policy is transparent.
Dislikes
NIL
Work Details
Work policy:
2 weeks WFH and remaining 2 weeks WFR
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Coordinator in
Chennai
Full Time
·
SCM & Logistics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Jan 2023
Likes
Hapag-Lloyd is employes are all social and helpful to work to growth
Dislikes
No improvement about salary hike
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Senior Customer Service Coordinator in
Chennai
Full Time
·
Import & Export Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jan 2023
Likes
Good for bonus and environment
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Coordinator in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
Good work environment and culture. Company policies are good, appraisals are fair and they give good salary hike and bonus every year
Dislikes
single way cab facilities
Work Details
The job is quite interesting
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Coordinator in
Thane
Import & Export Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 12 Apr 2022
Likes
Job security only nothing else
Dislikes
The pay scale is very poor as compared the growing inflation in country and as per industry standards they only 50 percent only as what other leading shipping company are paying
Work Details
It was hectic a lot of pressure as compared to what we get as salary they don't recognise experience and talent
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
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Hapag-Lloyd.
People also ask about Hapag-Lloyd's Senior Customer Service Coordinators
Is Hapag-Lloyd a good place to work for Senior Customer Service Coordinators?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 10 employee reviews, it's clear that most senior customer service coordinators have a positive experience working at Hapag-Lloyd. Work Satisfaction holds the highest rating at 4.6, while salary & benefits is rated the lowest amongst all factors at 3.8. Read reviews about work satisfaction and salary & benefits on AmbitionBox.
Does Hapag-Lloyd pay their Senior Customer Service Coordinators well?
According to AmbitionBox reviews, Hapag-Lloyd senior customer service coordinators rate their salary and benefits at 3.8 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Hapag-Lloyd's senior customer service coordinators salaries here and to read reviews specifically about salary and benefits at Hapag-Lloyd for senior customer service coordinators, click here.
How is the work culture at Hapag-Lloyd for Senior Customer Service Coordinators?
Work culture at Hapag-Lloyd for senior customer service coordinators is rated 4.5 out of 5 by 10 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Hapag-Lloyd. To read reviews specifically about work culture at Hapag-Lloyd for senior customer service coordinators, click here.
How is the job security at Hapag-Lloyd for Senior Customer Service Coordinators?
Based on 10 reviews on AmbitionBox, Hapag-Lloyd's senior customer service coordinators rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Hapag-Lloyd, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Hapag-Lloyd for senior customer service coordinators, click here.
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