Genpact
based on 30.1k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Full Time
Technology / IT Department
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Job security
Too much pressure
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Department
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NA. There is nothing to like..
Terrible HR
What people are saying about Genpact
IT Department
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Offered work from home
Pathetic management. Very low pay scale
No work was offered for a very long time. Pathetic management and managers had no knowledge
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel.
Full Time
Business Intelligence & Analytics Department
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Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work....Read More
While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Thw company culture is good. For freshers it's great opportunity to learn industrial skills and gain Profesionnal as well as ethical knowlledge
No things to dislike. Suggest to provide office consumables.
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Good company culture , work life balance and job security, genpact have many skill developments program
Low Annual increment, Non-AC CAB ( bhai Mosquitoes bite in CAP) , have more hiring budget then retention budget.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Apart from compensation and Transport Facility Genpact is good to grow your career with.
Pathetic Transport Facility. Provides Non AC cabs for One Side only and that is also chargeable.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Other Hospital Staff Department
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Wonderful company to work at. No micro management. Good part is genome aap to upskill yourself. Management encourages you to upskill you at work.
No bonus and hike is minimal, health insurance is 2lakhs only, No term insurance for employees, no proper cab service, basic facilities in company is missing.
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Senior leadership is great. Great work life balance, work from home options and strong emphasis on learning. Gives you a great opportunity to work with best in class solutions and state of the art technology.
Promotions and hikes are low when compared to Market standards.
Full Time
Operations Department
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Growth and healthy environment, especially you can change domains and try new learnings and start working here.
I feel like organisation always work with fear towards client. Always look to satisfy more and more.. why (170/100)? Haha.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Work life balance and remote support with hybrid mode in almost important IT hubs like bengaluru, Hyderabad, Kolkata, Gurgaon
Promotions are slow and few undeserving candidates also get promotions by being under the good books of managers. Frequent change of reporting managers just before appraisal period is the reason for slow promotions. Many left the company being in benches for more than 3 mths as projects are also very few.
Full Time
Software Development Department
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Nothing
Abusive work culture, pressure on 2-3 people in the team, management is very abusive and not helping, extended work hours, multiple calls on personal phone for verbal abuse and micro management.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Infrastructure Services Department
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Nothing much to say. May be job security but I don't belive that in this digital era
-Just 1 lakh insurance you would get ,and parents not covered, very pathetic than any CRM level 2 company.. -No night shift allowance -Paid cab for only one way -Horrible food and less options in cafeteria. A cafeteria without a single fruit juice counter for a 10 floor office -Mandate work from office -Heavy load in terms of work. You end up doing 2 people work -There is internal mandate skill development programme literally harming your career. You have your own way to do courses and certifications on your own pace but this program pulls you and your can't do anything. -Below average annual hikes -Laptops provided is messy one which is 0reviously used by 2 or 3 people. -No perks -You would get health issues...Read More
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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It was good experience but the thing is when you are working hard and not getting appreciated and other people do politics for you then it's really tough to work there.
The management is not good when you work hard and best they never appreciate those people and they appreciate only those people who follow there orders and working for them but the person who is giving his complete dedication he is not able to get any support for future and not get any support for promotion as well. That's why I am not happy when I have spend my 2 years there.
Full Time
Other Hospital Staff Department
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For younger generation Genpact is best organization for skill development, It used to provide graduate degree from reputed institute , I think that has been suspended now. But still through their Genome platform Genpact offers up to date courses and training which young generation can benefit.
Shockingly, Islamophobia is real at Genpact!!! Office politics have ruined this company's reputation. From junior colleagues to senior leadership, most the plagued by the virus of Islamophobia. Abusing name calling Muslim colleague and generalizing Islam using derogatory names are common practices at Genpact. I had to quit this company due to such toxic culture which evolved over the time. I was shocked to see manager, deep inside was filled with such hate for other community that it impacted me deeply, couple of times I confronted but every time it cost me. There is NO point escalating a complaint to seniors or HR as these people back each others- Business matters. If I have to remember Genpact on good note, I will always miss Genpact prior to the 2019 COVID era....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
IT Infrastructure Services Department
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Overall, the company provided valuable learning opportunities the workplace culture could benefit from more inclusivity and stronger emphasis on meritocracy
My experience with Genpact was a mixed bag. while the organization has its strength, there are certain aspects that could use improvement. One major challenge was the lack of openness to new ideas, Even if you have innovative suggestions, there's an unspoken rule to simply follow what your boss says, which can stifle your creativity and professional growth. Additionally, there seemed to be noticeable favouritism within the team. Certain employees were given preferential treatment, creating an uneven and sometimes motivating work environment for others....Read More
Full Time
Back Office Department
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Literally nothing.
- Improper management of new joiners. They won't give you any information about the company. You would have to figure it out yoirself. - The managers are weird and egoistic. They would take actions out of aggression and not because they want you to do better as an employee. - The safety is a joke. Transpost team emails you manager the next day if you did not press safereach after off boarding. Something could happen to you and no one would know. - You have to work 7 days just because your managers don't care about the warning signs of queue overflowing....Read More
Full Time
Operations Department
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First of all this is a MNC. So, job security is top priority, and management is good but you have to take of things by own.
Working hours, Break schedule is a issue in there... Management will poke you when you exists your break
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Structured Work Environment Health and Safety Measures: In response to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities
During my tenure at Genpact, I encountered several challenges that impacted my overall work experience. While the company had positive aspects, certain practices and conditions raised concerns: Transportation Limitations: The provision of one-sided pickup without drop-off facilities created significant logistical challenges, especially for employees working late shifts. This often left employees without a reliable way to return home safely after work. Restricted Access to Personal Devices: The policy prohibiting personal phones in the workplace limited communication opportunities and posed challenges in emergency situations, where being reachable was crucial. Food and Canteen Services: The canteen facilities were not operational during night shifts, despite clear recognition that many employees worked during those hours. This lack of support for staff working late may have affected employee morale and well-being. High-Pressure Environment: Employees frequently experienced pressure to meet cold-calling targets, sometimes receiving calls from team leaders during lunch breaks, which disrupted personal time and contributed to stress. Management Practices: There was a noticeable gap in the technical competence of some team leaders, specifically regarding essential tools such as Gmail and Microsoft Teams. This lack of knowledge hindered effective communication and operational efficiency. Inflexibility Regarding Attendance: Instances arose where genuine reasons for absence, such as road reconstruction in my area or personal illness, were not adequately understood or accepted by team leaders. This led to undue pressure to report to the office without consideration of circumstances beyond my control. Unprofessional Conduct: I experienced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Operations Department
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Good for learning new skills as opportunity of working in multiple departments and teams
All procedures are not known to anyone. Some queries remain unresolved. For any new change, IT and support teams take very long but knowing this managers do not patience and blame employee about the delay.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Banking Operations Department
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Nothing
There is no scope of growth here abd everyone around are just trying to replace you plus there is no job security. They can vanish you anytime abd I don’t get it why people are stuck here for 10-15 years when they don’t offer a good pay, neither there are chances of growth and now they don’t even have job security. They don’t even have courtesy to come and communicate about the reason they are firing you and doesn’t even notify 15 days or a month prior, I was notified just 3 days prior that this is my last working week....Read More
Full Time
Finance Department
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Don't join the organization ,they play you emotions and kick of form organization
Form join to till date I'm on branch waiting to project and end of the day kick of due to over hiring
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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No one role IJP in Genpact so not a good place to work if you want to work only try for process developer which is on papers. Please kindly request to put everything on papers for the employees
Taking more from the client and in return only peanuts what we employees get in return you need work we need money More the money more the work 😉
Work days: Rotational Shift
Work related travel: This job involves Travel Within City.
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