GEEBEE Education Customer Success, Service & Operations Department Reviews

Likes

Never ever join Kawalpreet team she is so annoying. She will never listen to you and will shout for no reason. Always roam outside and do timepass, and assign her works to the team members, and says that I have alot of work, so I'm unable to do this. She has soo much EGO, don't even listen to the other person, and after providing proof of everything, still says that you are only wrong. WORST MANAGER EVER HAD, always says that I take stand for my team, which is a LIE....Read More

Dislikes

Manager and senior management never support you.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

For freshers it’s good however for long term growth there is no learning

Dislikes

Everyday the central team make sure to come up with new process which makes the work process very lengthy and time consuming. As per the level of position in the company, work from home are allotted accordingly which is very wrong as it should be equal for all the employees. Also the clients which are onboard, most of the time they have half or no knowledge at all, how study abroad industry works and which makes our work more hectic as we have to spoon feed everything to them or else they will complain to our upper management. There is so much of micro managing in each tasks, as they have allotted TAT in the system eg- task on miscall from client (company gives phone to us), task on query etc etc. On top of that daily calling should be 1-2 hrs and also meeting per day with clients. Feels like we are in call center. Geebee was really very good earlier days, however after the merger with leap making it worst day by day. Everyday shortlisting reaches up to 15 however between that we have to manage everything calls, meeting, internal team meeting, university meeting. Also if there is slightly delay on TAT, central team starts questioning without seeing the work flow and the work which we do everyday as managing all the things....Read More

Work Details

Work policy: In a 3months you will get wfh as per your position in the company

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

If you are included in the favourite list of Kollam branch Manager Ms. Sruthy, you will get all the benefits.

Dislikes

Back-stabbing, bullying, mental harassment, cornering, creating invalid allegations, monopoly of Kollam branch Manager and her thread-puller Mr. Xavier Francis, corrupted work culture with zero ethics or professionalism.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Team is good depends on the manager

Dislikes

No personal life

Likes

Good colleagues

Dislikes

Travelling is hectic

Work Details

Work policy: 5 days work from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything. Work culture is terrible. Too much of pressure

Likes

Na

Dislikes

Not a good working environment

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Overall Everything is Well Balanced in this Job, Great Exposure in the Overseas Education Market

Dislikes

NA

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.