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Future Group Customer Service Associate Reviews

based on 25 reviews
Updated 1 Feb, 2024

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

4.0

Skill development

4.0

Work Satisfaction

3.9

Company culture

3.7

Work-Life balance

3.5

Promotions/Appraisal

3.4

Salary & Benefits

Top Mentions in Future Group Customer Service Associate Reviews

25 reviews found

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People also ask about Future Group's Customer Service Associates

Is Future Group a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 25 employee reviews, it's clear that most customer service associates have a positive experience working at Future Group. Job Security holds the highest rating at 4.2, while salary & benefits is rated the lowest amongst all factors at 3.4. Read reviews about job security and salary & benefits on AmbitionBox.
Does Future Group pay their Customer Service Associates well?
According to AmbitionBox reviews, Future Group customer service associates rate their salary and benefits at 3.4 out of 5, based on 25 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Future Group's customer service associates salaries here and to read reviews specifically about salary and benefits at Future Group for customer service associates, click here.
How is the work culture at Future Group for Customer Service Associates?
Work culture at Future Group for customer service associates is rated 3.9 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Future Group for customer service associates, click here.
How is the job security at Future Group for Customer Service Associates?
Based on 25 reviews on AmbitionBox, Future Group's customer service associates rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Future Group, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Future Group for customer service associates, click here.

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Gender Based Ratings for Future Group Customer Service Associate

based on 19 reviews
4.4
Rated by 2 Women

Rated 4.4 for Work-Life Balance and 4.4 for Company Culture

women
4.0
Rated by 17 Men

Rated 4.4 for Skill Development and 4.3 for Work Satisfaction

men

Working Days for Future Group Customer Service Associate

based on 25 reviews
Rotational Shift
39%
Monday to Saturday
31%
Monday to Friday
15%
Other
15%

Work Timings for Future Group Customer Service Associate

based on 25 reviews
Flexible timing
Strict (12.30am - 9.30pm)
Strict (1pm - 10pm)
67%
13%
7%
13% employees reported other strict timings

Shift Timings for Future Group Customer Service Associate

based on 25 reviews
Day shift
Night shift
83%
17%

Business Travel for Future Group Customer Service Associate

based on 25 reviews
No travel
63%
Within city
25%
International travel
6%
Within the city
6%
Future Group Customer Service Associate Salary
based on 31 salaries
₹0.7 L/yr - ₹2.5 L/yr
31% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
+1 more benefit
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