Fareportal Sales Executive Reviews

Likes

Just the salary.

Dislikes

Working at Fareportal was the worst professional experience of my life. The office culture is toxic, with zero regard for employees' well-being. The company's sole focus is on achieving targets, often through unethical means, such as pressuring employees to sell plane tickets or hotel bookings at exorbitant markups, particularly to vulnerable groups like senior citizens or those who are less tech-savvy. Selling a $100 ticket for $1000 is not uncommon, and this blatant exploitation is actively encouraged. Work-life balance does not exist here. The company demands extra hours almost daily and forces employees to work six days a week at least twice a month under false pretenses of unmet targets. They don’t care if you’re sick or hospitalized – meeting targets is the only thing that matters. Forget about promotions or skill development; you’re merely a cog in their machine, logging in to scam unsuspecting customers. The management is the worst part. A manager who went by the alias "Rob" epitomized the toxic environment. His behavior was outright abusive, constantly threatening employees with job loss if targets weren’t met. Complaining to HR is useless because they turn a blind eye to everything, protecting their own interests. His harassment drove me into depression, and there was no support from the company whatsoever. Yes, the salary and incentives can be decent, but they come at a huge moral and mental cost. Your earnings depend on how well you can manipulate and mislead people into paying outrageous prices. This is not a company for anyone who values ethics, personal well-being, or professional growth. Overall, my experience was horrible. I would give this company 0 out of 10 and never recommend it to anyone. If you want to destroy your mental health and lose all work-life balance, Fareportal is the place for you. Good luck if you decide to join—you’ll need it....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Good company to work with

Dislikes

Job security is low

Likes

They did not support me whatsoever. It wasn't only me but many more who were put on unpaid leave of absence since June'2020 just to get fired in Jan'21. There were hundreds of employees who were not lucky enough, they got fired on 1st April'20 despite working for 5-8 years for this organisation

Dislikes

This company used to be a great one but now it's a hub of favouritism. The management has changed drastically and now people who don't know any meaning of the word RESPECT are in charge. There is a man working as a Sr. Manager who can't speak in correct English for 2 good minutes. People who treat agents like trash canes are leadingthat company. There is a lot more than what I said but I think now get the exact idea of what I have in mind....Read More

Work Details

Work like is no longer healthy as agent are beings forced to do 12 hours a day, 6 days a week at the moment.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It is a pathetic company , they are taking advantage of covid19 and forcing employees work for extra hour stating they would loose thier jobs if not done so

Dislikes

I dislike everything , Management is pathetic and no job security taking advantage of people who are forcefully working fr thier livelihood

Work Details

Pathetic work life Fareportal is not aware that people do have personal life as well

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Fareportal as a company is a nice place to work overall it's not that employee centric but my colleagues makes it easier but during covid 19 they have helped alot of families by supporting even when the company is on a verge of recession. So I would say I'm happy.

Dislikes

Not employee centric. They just want business and that's it. Doesn't care if the person is I'll or not.

Work Details

Handling airline tickets and changes/cancellation (all the back end work)

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

No career growth

Dislikes

No work satisfaction

Work Details

No so good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

training, work life balance

Dislikes

i was a top performer in my team name - SAG seat assignment group from 13 months continously. but my team msnager pradeep tiwari ( pseudo name- prior) he was not supporting me, not giving me single leaves on even in a week off. forcing and harrasing me to extend my shift daily for 12 hours. and forcing to do a fraud sale to generatea revenue for the process. customer has already paid for the flight ticket and seats. he forced us to call customer and sell the free seats to the customer for which customer has already paid. customer used to shout to us. i hv already paid for seats. still he harrased and forced me to do the same. and used to tell me dont tell this same to HR. after a few months he seperate me from the company. there are total 3 manager who is doing the same. prior as a pradeep tiwari, cohen as a manish shahi and Gowan as a karan suri. they dont have a good history and record with girls juniour agent there below co worker. they are doing this from a long time....Read More

Work Details

exciting

Work days: Rotational Shift (Strict Timings)

Likes

Due to covid 19,farepotal chuck me out for no reason... As per the rules if company terminates they should pay three months salary, but didn't gave anything in writing...

Dislikes

Due to covid 19,they chuck me out, I have been working with them since 2016...

Work Details

Pathetic

Work timings: Strict Timings

Work related travel: This is a desk job.