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Fareportal
based on 678 Reviews
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Workforce Department
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Work culture and compensation
Not really anything experienced
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
WFM Department
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Salary/appraisal
The only thing i didnt like is that they treat properly resigned employees as if they are absconded and cannot reapply for any position in that organisation.
Work is enjoyable
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Corporate Training Department
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Package is good. Free food and free cabs. There is currently absolutely no need to be in office: however, arent allowed to WFH because of management mood.
Location is in Industrial area. Food is only vegetarian. ACs are not centralized and is connected to 2 rooms in training and admin. However, on the calling floor its is centralized. Building looks old and cleanliness is not of the highest standard as small flying insects are seen regularly. Some Policies are regressive.
Work days: Monday to Friday (Strict Timings)
Full Time
Corporate Training Department
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Perfect work environment, uncapped incentive.
Nothing to dislike.
Work policy: Na
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Corporate Training Department
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Good Incentives and great knowledge.
No work life balance and lot of politics
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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you'll like company ln starting only till training but you can see red flags
toxic environment
Work days: Rotational Shift (Strict Timings)
Full Time
Tourism Services Department
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work environment.. monthly knowledge check , promotions, IJPs
salary,poor appraisals,transportation,poor office timings
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing to comments Nothing to learn and develop
Management
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
BD / Pre Sales Department
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NA
Dealing with ESS is one of the worst part.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Only pay package
Bias attitude throughout. No appreciate for hardworking people. If you are outspoken & honest, you are always in trouble. People who are involved in fraudulent practices can still happily work if bosses are happy with them. You do unethical stuff right under your superior 's nose but if you are manipulative, no one can harm you in Fareportal. People wearing shabby clothes with offensive slangs are seen in every area of Fareportal. Only talks about revenue, no one cares about office environment. The company has no respect for hardworking people, does not promote them when they apply for IJP's . Gives some or the other excuse & rejects them. People in operations who can't take 1 call properly & have poor code of conduct have been internally promoted as Assistant managers . Employee relations team is the worst in Fareportal....Read More
Overall experience is bad.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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I somehow feel this organization is quite lucky for me in various ways. Financially, I have felt better.
Extremely casual dress code & behavior displayed by some of the employees.
Since I am working in the same department from quite some time, things are monotonous.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Quality Department
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I got a lot of learning, visibility & admiration while working in Fareportal.
A bit dissatisfied with the changes in compensation part.
Work is fine at Fareportal.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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- The dynamic and fast-paced environment kept me engaged and motivated. - Fareportal provided excellent training and development opportunities, which allowed me to refine my sales and customer service skills. - The leadership team was approachable and supportive, making it easy to discuss ideas and challenges. -The company culture encouraged teamwork and collaboration, which made working there enjoyable. Overall, working at Fareportal gave me a solid foundation in sales and customer service and helped me grow both professionally and personally. I’m grateful for the experiences and connections I made during my time there....Read More
Overall, my experience was positive, and I have no specific dislikes to share.
Full Time
Operations Department
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Just the salary.
Working at Fareportal was the worst professional experience of my life. The office culture is toxic, with zero regard for employees' well-being. The company's sole focus is on achieving targets, often through unethical means, such as pressuring employees to sell plane tickets or hotel bookings at exorbitant markups, particularly to vulnerable groups like senior citizens or those who are less tech-savvy. Selling a $100 ticket for $1000 is not uncommon, and this blatant exploitation is actively encouraged. Work-life balance does not exist here. The company demands extra hours almost daily and forces employees to work six days a week at least twice a month under false pretenses of unmet targets. They don’t care if you’re sick or hospitalized – meeting targets is the only thing that matters. Forget about promotions or skill development; you’re merely a cog in their machine, logging in to scam unsuspecting customers. The management is the worst part. A manager who went by the alias "Rob" epitomized the toxic environment. His behavior was outright abusive, constantly threatening employees with job loss if targets weren’t met. Complaining to HR is useless because they turn a blind eye to everything, protecting their own interests. His harassment drove me into depression, and there was no support from the company whatsoever. Yes, the salary and incentives can be decent, but they come at a huge moral and mental cost. Your earnings depend on how well you can manipulate and mislead people into paying outrageous prices. This is not a company for anyone who values ethics, personal well-being, or professional growth. Overall, my experience was horrible. I would give this company 0 out of 10 and never recommend it to anyone. If you want to destroy your mental health and lose all work-life balance, Fareportal is the place for you. Good luck if you decide to join—you’ll need it....Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Other Department
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Incentives, meal & cab facility. Infrastructure is ok too
Leaves are'nt provided in time even when we have more than enough in our balance. Employees had no fix week'offs. Two days off's were rotated between colleagues and it was very inconvenient when we were given Week offs in place of Leaves. We had to manage next week without any off's and had to work whole 10 days in a row as previous weeks off's were adjusted as leaves.
Full Time
Finance Department
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Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Security Department
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Cab and food
Politics, favouritism, unethical
Full Time
Payroll & Transactions Department
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Seniors are helpful
sudden cost cutting
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing
Everything / Upper level behaviour
Full Time
Customer Success, Service & Operations - Other Department
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Work culture are good
NA
Full Time
Software Development Department
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Good exposure to technology Great work environment
Micro management
Full Time
Accounting & Taxation Department
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5 days working
Too much work pressure
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
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