EXL Service Technical Lead Reviews

Likes

Nothing. Been regretting my decision of joining this place.

Dislikes

Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like here

Dislikes

No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless

Likes

Their work culture is good overe there all supervisors and managers are supportive.

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

Likes

Employee Friendly company. Basic perks like cab service etc.

Dislikes

Mismanagement in case of inter team collaboration. Office politics in some cases.

Work Details

Work policy: 1 day a week

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Learning new skills.

Dislikes

They hire me by saying your office location is gurgaon but after a month they told me to relocate to Bangalore location because entire team belong from banglore office. They give me warning if you are not relocate than we terminate you. They give me option either you resign or else we terminate you.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

The extra allowances which can be claimed to get tax benefits. Many projects have work on latest technologies.

Dislikes

Very bad work culture. They will make you slog for more than 12 hours. The management is highly insensitive. There is 0 work-life balance.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good work life balance in most of the projects. Salary hike is above average and good bonus if your review is good. Direct client interaction.

Dislikes

Learning is not great. Management is not very supportive. Office lacks lot of facilities.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's a good company for freshers to learn if the team leads and managers are good and supportive

Dislikes

No employees benefits not a good response for the employees no proper hike and salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Except the online trainings, everything is pathetic!!!

Dislikes

Promotion and Salary hikes are Pathetic!!! Upper leadership are the real world blood sucking worms, they don't hesitate even if they could suck 10 rupees from you...I haven't seen the level of cost cutting in any other company compared to what EXL have...very degraded corporate culture..!!!!

Likes

I can't say anything good about EXL , they have lots of office politics , few managers like Baby singh she is very rude and unprofessional , she threat you directly about your promotion and job. please never join Baby singh team at all else your life will be pathetic.

Dislikes

office politics , very very slow promotion even if you are deserving, only those who are in good books (buttering people) will get the promotion. Baby singh worst manager ever.

Likes

Organization is very good like a goverment job.

Dislikes

Managment team of the process AFLAC which is I was working in is very bad. Too much cost cutting, too much pressure on the employees. They hire the employees on 6 months contract, however there have no policy in EXL.

Work Details

Work related travel: This is a desk job.

Likes

Not recommended for IT software people as all the technical work is outsourced. Good for people who technically talk but work on manual ppts

Dislikes

No HR department. The company events are lavish and mandatory to attend. Work life balance is totally on manager's wish. Only IT spocs are required here as no technology development is done here.

Likes

Nothing

Dislikes

Work culture, zero work life balance as asked to work on every weekend by the the insurance analytics vp Namit. Such a toxic and insecure person. Zero empathy and fully corrupt creating a bad name for the company because of his way of handling this team. Thre is another lead Pankaj with no brains such a bad mix of people creating a bad culture. My recommendation in EXL join other vertical outside insurance Analytics. Won't recommend this team/ vertical at all....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More

Dislikes

one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.

Likes

Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.

Dislikes

No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.

Likes

Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.

Dislikes

Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.

Work Details

Work policy: Work from home for people based out of Delhi NCR

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.