EXL Service Team Lead Operations Reviews

Likes

This is the worst organisation I ever had in my entire career.

Dislikes

The kinds of skills required for the process company not able to focus on hiring that talent. Inspite of that company focus on cost saving. Treat their employees like a slave.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like

Dislikes

buttering people

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Every thing

Dislikes

Nothing is there which dislikes

Likes

Work life balance.

Dislikes

No job security, worst culture and bad appraisal.

Likes

Work environment during the work.

Dislikes

Nothing to dislike except salary hike and appraisal.

Likes

Good working culture

Dislikes

Work life balance is not good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The Support and care from company during our worst time was excellent

Dislikes

Sometimes our work life balance gets too much due to over work which can't be overturned

Likes

Job Security

Dislikes

Culture, growth opportunities

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like the people here specially my manager is very good and supportive.

Dislikes

The HR people of this company, not one of them will help you. They will only repeat what they are taught. "This is not in our policy". Just the same answer.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Like the company provide secure jobs.

Dislikes

Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing. Been regretting my decision of joining this place.

Dislikes

Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the job security was there, And work life balance is fine

Dislikes

Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working environment is nice

Dislikes

Increment is to low while compare to others P4p given on their personal interest I didn't get my final settlement and experience letter yet now I didn't get proper training that's why I have only little bit knowledge about our process Last time I didn't get my stutotary bonus I asked my supervisor and Lead assistant manager they told to me we don't know who get this bonus . This is the answer I get from them...Read More

Likes

Nothing to like here

Dislikes

No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless

Likes

Lot of opportunities to keep giving interviews internally.

Dislikes

No project/client/account has confirmation due to which employee remains on non billable acounts for months. Employees are sent on bench abruptly due to highly volatile projects having less than 3 months duration of contract. Employees are put in a position to keep giving internal interviews every few months(within 4 months). No proper communication from senior management regarding project updates. No hike/increment....Read More

Work Details

Work policy: No communication regarding work from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like EXL as in terms of job security and services, I found some good mentors and guidance

Dislikes

Please construct one smoke zone inside office so that we can manage our breaks

Work Details

Work policy: 1 day WFH

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.