Add office photos
Engaged Employer
i
This company page is being actively managed by
EXL Service Team. If you also belong to the team, you
can get access from
here
EXL Service
Compare
Filter reviews by
Top Mentions
in EXL Service Senior Customer Service Executive Reviews
46 reviews found
Sort by:
Popular
You are reading trusted reviews. Keep reading to find out more about
EXL Service.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Growth
2w
a technical lead
11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru
11 YoE .NET Developer, I'm already in Bengaluru.
Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee).
Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company).
Last CTC 29 LPA including Bonus.
Got a question about EXL Service?
Ask anonymously on communities.
People also ask about EXL Service's Senior Customer Service Executives
Is EXL Service a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 46 employee reviews, it's clear that most senior customer service executives have an average experience working at EXL Service. Job security holds the highest rating at 3.9, while salary is rated the lowest amongst all factors at 3.1. Read reviews about job security and salary on AmbitionBox.
Does EXL Service pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, EXL Service senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 46 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's senior customer service executives salaries here and to read reviews specifically about salary and benefits at EXL Service for senior customer service executives, click here.
How is the work culture at EXL Service for Senior Customer Service Executives?
Work culture at EXL Service for senior customer service executives is rated 3.4 out of 5 by 46 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at EXL Service for senior customer service executives, click here.
How is the job security at EXL Service for Senior Customer Service Executives?
Based on 46 reviews on AmbitionBox, EXL Service's senior customer service executives rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at EXL Service for senior customer service executives, click here.
Tell us how to improve this page.
EXL Service Senior Customer Service Executive Reviews by Locations
- Home >
- Reviews >
- EXL Service Reviews >
- EXL Service Senior Customer Service Executive Reviews
Gender Based Ratings for EXL Service Senior Customer Service Executive
based on 45 reviews
Rated by 14
Women
Rated by 31
Men
Working Days for EXL Service Senior Customer Service Executive
based on 46 reviews
Monday to Friday
76%
Rotational Shift
21%
Other
3%
Work Timings for EXL Service Senior Customer Service Executive
based on 46 reviews
Flexible timing
Strict (12.30pm - 9.30pm)
Strict (5.30pm - 3.30am)
55%
9%
6%
30% employees reported other strict timings
Shift Timings for EXL Service Senior Customer Service Executive
based on 46 reviews
Day shift
Night shift
60%
40%
Business Travel for EXL Service Senior Customer Service Executive
based on 46 reviews
No travel
70%
Within city
15%
International travel
11%
Within country
4%
8%
less
than the average Senior Customer Service Executive Salary in India
View more details
Office cab/shuttle
4 total
responses
Free meal
1 total
response
Office gym
2 total
responses
Child care facility
1 total
response
Compare EXL Service with
Genpact
Compare
WNS
Compare
TCS
Compare
Infosys
Compare
Rate your company