i
EXL Service
based on 6.7k Reviews
Overall Rating
Category Ratings
Job Security
Company culture
Work Satisfaction
Skill development
Work-Life balance
Salary & Benefits
Promotions/Appraisal
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
NA
Very less salary, hardly gives leaves
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Very good for freshers to start their career but who start career as a fresher here would be difficult to get promotion and it's not for whole company. It all depends process to process. However I started here my career and it was amazing but after working six years I had to change my company for promotion and next level position.
Promotion Transparency
Work policy: Ask to come when it needs
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
View More
Full Time
Back Office Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing to like
Back in 2010, this company set a high standard with a management team that truly valued its employees and created an environment that felt like working abroad. I was proud to be part of that culture. However, since the old management left, things have taken a turn. The current leadership seems indifferent to employee well-being, with minimal attention given to team workloads and support. Many of us are working extended hours, often close to 12-hour shifts, with only a handful of people managing substantial workloads. Though the company promotes a healthy work-life balance on paper, the reality is far from it. Despite repeatedly requesting additional resources, management appears unresponsive, and there’s a lack of genuine interest in what’s happening within teams. I hope that someone in senior leadership takes notice and addresses these concerns, including a closer review of the management practices by the assistant manager and manager....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Job security
Promotions & appraisals
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Insurance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Working environment is good Management is supportive
Career growth Salary hikes
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Administration Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
NA
Transport, location, employee security
Work days: Monday to Friday (Flexible Timings)
Full Time
General Insurance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Their work culture is good overe there all supervisors and managers are supportive.
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
EXL Services is worst company to work with. Their upper management always try to save their ruthless and characterless assistant manager. I am particularly talking about Pune's EXL office. Their security is pathetic they themselves keep on steal things from employees which are kept in locker. work life balance is pathetic as well. but I agree it depends on managers as well. some got good managers, and some got pathetic managers. Overall, it's not a good company to work with. Don't lose hope there are good companies as well. Give interviews for that but not for EXL....Read More
SAME AS ABOVE
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Well, its an appealing organisation but the work culture and the gentry of people is terrible. If you are from AP, AR or any other domain then you will feel confined here.
Culture, Gentry of people, too small of an organisation and the list goes on
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Fraud company, not given proper training, pressurize again and again, terminate very easily, salary, appraisal very low , only name of exl aur nothing else.
Everything I dislike.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Administration Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Good place to be , employee centric, Nice work environment. Timely pay, perks and leaves.
No employee training skill development provided, less appraisal.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
It's a good company for freshers to learn if the team leads and managers are good and supportive
No employees benefits not a good response for the employees no proper hike and salary
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
The company is very good, but in my case the team is very toxic. You will not feel bad after joining exl but the promotion and salary increment eligibility is very bad.
Toxic team
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Supportive management for women employee's
Not satisfied with appraisals
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Average
Not so good not too bad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Salary on time, job security
No Work life balance, manager harassment, leave issue, even for marriage they didn't giving leave
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More
one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.
No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.
Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.
Work policy: Work from home for people based out of Delhi NCR
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
transformation Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Company has work life balance and flexible working hours in Analatics and Digital.
In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
It's my perspective on my project not company Project and my manager is good Work is there, so get to to work with various clients and gain good exposure Bonus is paid upto 80% for sure which I feel is better than my previous org
Health Insurance is the worst No additional benefits I feel from the company Lot of cost cuttings.. If you work remotely, forget any benefits like team meet, outings, diwali or annual gifts. Promotions are ambiguous and very much opaque.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
I like the people here specially my manager is very good and supportive.
The HR people of this company, not one of them will help you. They will only repeat what they are taught. "This is not in our policy". Just the same answer.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Like the company provide secure jobs.
Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing. Been regretting my decision of joining this place.
Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Only the job security was there, And work life balance is fine
Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
F&A Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Working environment is nice
Increment is to low while compare to others P4p given on their personal interest I didn't get my final settlement and experience letter yet now I didn't get proper training that's why I have only little bit knowledge about our process Last time I didn't get my stutotary bonus I asked my supervisor and Lead assistant manager they told to me we don't know who get this bonus . This is the answer I get from them...Read More
Genpact
WNS
TCS
Infosys