EXL Service Product Manager Reviews

Likes

Nothing. Been regretting my decision of joining this place.

Dislikes

Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the job security was there, And work life balance is fine

Dislikes

Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like here

Dislikes

No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless

Likes

EXL Service is valued for its supportive work culture, diverse client exposure, and strong learning opportunities.

Dislikes

Some employees may find the workload at EXL Service challenging, with occasional high-pressure deadlines.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work life balance in most of the projects. Salary hike is above average and good bonus if your review is good. Direct client interaction.

Dislikes

Learning is not great. Management is not very supportive. Office lacks lot of facilities.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst company no skill upgrade no good hike no good treatment you will work like a labour and treated like a labour

Dislikes

Worst company to work for. Can fire employee at any time with one email without having any client interview. Very bad company and very bad management. They only spend money over advertisement but do not fall that it's a trap.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Minimal amount of work Work From Home is available Peaceful working environment

Dislikes

Unpleasant work timings (depends on client) Mediocre CTC as compared to other companies

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

They usually talk about gen AI in their townhall and they dont trained ppl on them. They ask ppl to come office while they dont have proper arrangements of seats and wifi spl in DA 25. Manager usually shouts in team meeting unnecessarily . They have some unprofessional clients like axis who dont even good laptop so that employe could work efficiently. When we ask Exl manager , they told like issi se kaam chalana padega. When we asked for internet connectivity they asked to work through your mobile hotspot.Believe me in my last 4 year career one of the worst client in my service history. They called after business hours 10 pm / 11 pm. If you dont attemd their call they sent escalation email to exl manager....Read More

Dislikes

They hired candidate for technical skill set like sas sql pyspark but they provide work like prepare some ppt , some manual excel based reports. Skill are continuously degrading here. Poor Cafetreia infrastructure. No parking for employee below SAVP. Unhygenic Washroom, zero professional culture.Very unprofessional clients(axis) who forced employee to work more than 9 hours

Work Details

Work days: Rotational Shift

Likes

Not recommended for IT software people as all the technical work is outsourced. Good for people who technically talk but work on manual ppts

Dislikes

No HR department. The company events are lavish and mandatory to attend. Work life balance is totally on manager's wish. Only IT spocs are required here as no technology development is done here.

Likes

Nothing

Dislikes

Work culture, zero work life balance as asked to work on every weekend by the the insurance analytics vp Namit. Such a toxic and insecure person. Zero empathy and fully corrupt creating a bad name for the company because of his way of handling this team. Thre is another lead Pankaj with no brains such a bad mix of people creating a bad culture. My recommendation in EXL join other vertical outside insurance Analytics. Won't recommend this team/ vertical at all....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More

Dislikes

one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.

Likes

Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.

Dislikes

No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.

Likes

Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.

Dislikes

Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.

Work Details

Work policy: Work from home for people based out of Delhi NCR

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company has work life balance and flexible working hours in Analatics and Digital.

Dislikes

In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.

Work Details

Work related travel: This is a desk job.

Likes

I like the people here specially my manager is very good and supportive.

Dislikes

The HR people of this company, not one of them will help you. They will only repeat what they are taught. "This is not in our policy". Just the same answer.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Like the company provide secure jobs.

Dislikes

Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.