EXL Service Assistant Manager Gurgaon / Gurugram Reviews

Likes

Work life balance

Dislikes

less Compensation as per industry standards

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Godd work environment and culture.

Dislikes

Salary is decent, career growth might not be fast paced

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing about EXL excites me.

Dislikes

If you like playing politics all day long, and you do not want to work, then EXL is the place for you. Salary hike/appraisal is a joke which is slapped in the face of employees, and there is not one process which is transparent. Travel is just a dream for the non-elitists, and learninghere is average. The work environment is a morbid picture. But there is still hope. EXL only recognizes 2 types of employees: people from IIT/IIM, and then the non-tiered guys. So if you are from an IIT/IIM, then you will be treated as a king and even if you don't work and sit back, relax and enjoy, you will be given full benefits. If you are not an elitist (not from an IIT/IIM), then you are the one most probably working hard, with your credit being taken by your elitists and upper echelons. EXL Analytics is a joke, and is run like a BPO, but I think even a BPO values its employees. To top it off, EXL has a very misogynistic management level, who like to discriminate and pass comments on girls....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

EXL is more project oriented. In my 6 years stint, I worked across several projects. Team culture varied for me. Some projects give you chance to grow faster, while some with big teams may stall your growth. I have seen people joining EXL as it gives more opportunities to travel abroad. EXL has salary bands for each position in company. So, it won't be a scenario that a manager earns more than senior manager. Best part I loved about EXL is take a project where you are working for more than 12 hours for 3 months and then a relax time comes. So basically when you work, work very hard. When you are not on project , you may chill anywhere in world. Also, flexible leave taking is a plus. I may not like to celebrate eid /holi/ any other festival, so I can come to offc for work and take leave as per my convenience on some other festival....Read More

Dislikes

EXL partitioning 'services' and 'consulting' is negative. IITians and IIM A,B,C are offered Consulting; hence they get straight 2 positions jump - despite the fact that they are working on same project and doing similar job. So, a NITian starts from Business level and reach Assistant Manager in 4 years and a fresher IITian is given consultant position - equivalent to Assistant Manager. Also, EXL lags a bit in conducting training sessions. People actually learn during projects than with specialised courses , if any arranged by EXL. Parking is given by lucky draw. EXL should buy parkings....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.