Suma Soft is rated
3.9 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
...
Read more
Suma Soft is rated
3.9 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Support Executive in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 14 Dec 2024
Likes
Events and programs
Salary - Good
Dislikes
Appraisal not good
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Customer Support Executive in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 31 Jan 2025
Likes
Very Good experience as a fresher I join this organization. Highly recommend for freshers to get experience and knowledge
Dislikes
Dislike is Timing issue and worked pressure
Customer Support Executive in
Pune
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 24 Aug 2024
Likes
Good for freshers. Who want to start there carrier in corporate sector. They provide Snacks for night shift.
Job security - Excellent
Work-life balance - Good
Dislikes
Average salary, It is comfortable for freshers.
Promotions - Poor
Customer Support Executive in
Pune
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Dec 2023
Likes
Suma Soft is known for its collaborative work culture, opportunities for professional growth, and a focus on innovation. Employees often appreciate the supportive environment and diverse projects that enhance their skills.
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Some potential drawbacks could include workload fluctuations or specific project challenges. It's advisable to research employee reviews for a more comprehensive understanding.
Salary - Poor
Promotions - Poor
Customer Support Executive in
Pune
TNT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 20 Apr 2022
Likes
Nothing
Only good for freshers
Dislikes
Salary is the biggest problem in this company
Salary is over low i mean i have never seen any international process pays such a low salary which is even less than a security guard of that company
No sick leaves
No medical leaves provided still deductions are done even after showing medical certificate
Planned leaves are minimal
Andone thing we all are fed up are Lack of hiring
We had to work atleast an hour daily because of this and we are not payed a single rupee (overtime)
If any employee is not available for 1 day then his pending work will be distributed to his colleagues no extra pay for that
Target oriented on a daily basis that we have to complete a particular amount of cases on a daily basis which is very tiring and this comes under daily audit and it affects the performance.
It is next to impossible to maintain performance on a daily basis overburden of work affects mentally and physically
Body still feels fatigue even after having a good sleep of 7-8 hours
Work from home scenario
Company not even a laptop and I had to fix my own laptop with my own expenses and monthly paying broadband connection bill company never given any extra pay to any emoloyee
salary which is already low The team leader try to deduct salary for no reason even they evaluate with some out of the box way which I don't know how but they deduct atleast 700-800 /- monthly which is a loss and a tight slap to the employee even working so hard...Read More
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Pathetic
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Pune
Club Factory Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 17 May 2019
Likes
Great environment
Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Management issue and policy
Promotions - Poor
Work Details
Feel good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Pune
Logistics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 May 2021
Likes
Team bonding
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Suma Soft.
Customer Support Executive in
Pune
Full Time
·
Investment Banking, Private Equity & VC Department
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Pune
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
3.0
Promotions
2.0
Work satisfaction
5.0
Company culture
1.0
Work-life balance
posted on 25 Feb 2025
Likes
Salary on time ...
Company culture - Excellent
Dislikes
Salary is too bad
Salary - Bad
Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Feb 2025
Likes
Salary - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Promotions - Poor
Overall Rating
Sales Executive in
Pune
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Feb 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Technical Support Engineer in
Pune
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 22 Jan 2025
Likes
Only the Job security is Good.
Dislikes
No much increment as expected.🙁
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Customer Care Executive in
Pune
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 06 Nov 2024
Likes
Friendly nature
Job security - Good
Company culture - Good
Work-life balance - Good
Dislikes
Shift timing exceeded
Skill development - Poor
Promotions - Poor
Customer Support Associate in
Pune
Full Time
·
Voice \/ Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 18 Oct 2024
Likes
Some helpful co workers & seniors
Skill development - Good
Dislikes
Work pressure with using abuse language
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Customer Service Executive in
Pune
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 03 Oct 2024
Likes
Nothing
Dislikes
Internal politics is very bad
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Telecalling Executive in
Pune
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 30 Sep 2024
Likes
Not too much
Dislikes
No development for employees and salary also very average no incentives as I've experienced
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 28 May 2024
Likes
Just the friendly nature of my team Supervisor.
Dislikes
Everything.
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Jun 2024
Likes
Till now I haven't find anything that could be like at there ,some our seniors are supportive in terms of helping while facing doubts or problem in doing works
Dislikes
Firstly office invironment it's such an terrible, being there don't feel that I'm upgrading myself
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Other Suma Soft Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Softwaretest Engineer in
Pune
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Mar 2025
Likes
I hardly remember any like about this organization.
Dislikes
Limited leaves, and no comp off, no leaves carry forward to next year.
There are no good managers, Environment is strict and salary or bonuses(hike) we need to ask again and again.
Lastly salary deduction without any reason.
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Clinical Data Coordinator in
Pune
Full Time
·
Healthcare & Life Sciences - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Feb 2025
Likes
Nothing to like in this company
Dislikes
Guys don't join no job security, the management is terrible, they having one person who is hr same person is Manager same person is tl and handle multiple projects, they just fool the client , never join this shit company
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Back Office Executive in
Pune
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Dec 2024
Likes
All things are very good and very supporting staff very good employees best work to improve self confidence and many things to learn & best work place for freshers to start the career.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to say any dislike points for suma soft.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Data Entry Executive in
Pune
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Oct 2024
Likes
Rude behaviour of manager , very worst environment, salary is low , cutting money every wrong step 60rs , very bad experience at this company
Dislikes
Rude behaviour of manger at suma center 2nd floor 8-5am manager behaviour is very rude he never respect about employees , worst company don't go for walkin nd don't do job at here no any extra allowance no Holidays very worst experience
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about Suma Soft's Customer Support Executives
How is Suma Soft to work for?
Suma Soft is rated 3.9 out of 5, based on 8 reviews by employees on AmbitionBox.
Suma Soft is known for Job security which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Suma Soft read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Suma Soft?
According to AmbitionBox ratings, Suma Soft employees rate its salary and benefits as 2.9 out of 5. You can know more about Suma Soft Salaries at AmbitionBox
How is the work culture at Suma Soft?
Work culture is rated 3.1 at Suma Soft by 8 employees. While job security is rated 3.7 and work-life balance is rated 3.1 at Suma Soft. Read detailed reviews by employees of Suma Soft on AmbitionBox.
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Suma Soft Customer Support Executive Reviews by Locations