Europ Assistance India Customer Service Associate Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 14 Jan, 2024
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Work-Life balance
5.0
Skill development
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Promotions/Appraisal
Europ Assistance India is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Europ Assistance India is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Customer Service Associate in
Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jun 2023
Likes
Work culture and Managers
Dislikes
I have worked only for 1 year, so in this timeline I donot face any issues. Very Supportive
Customer Service Associate in
Hyderabad / Secunderabad
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2023
Likes
Work style n job security
Dislikes
No
Team Lead in
Mumbai
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 09 Jan 2021
Likes
NA
Dislikes
NA
Work Details
Work timings: Flexible Timings
Customer Care Executive (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Jun 2024
Likes
Only work from home
Dislikes
No leaves no promotion
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Andheri
Customer care executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Apr 2022
Likes
Product training. Quality department head is good she give you a genuine review. She help you to grow in your process.
Dislikes
There is a lots of politics and the team leader is very much partial and she only listen to her favorites person. Even she assign the work according to that.
Here is no growth opportunities at all you can see the people who are working from last 5 yrs at the same post.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Mumbai
Part Time
·
Customer care executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jan 2023
Likes
Team mates and culture is so good
Dislikes
No dislikes
Work Details
Work policy:
Full time wfh
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Part Time
·
After Sales Service & Repair Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Sep 2023
Likes
Worst place to work
Dislikes
Everything they don't appreciate any thing pathetic people
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Oct 2023
Likes
The management was good
Dislikes
The rules were ugly which were made by HR and management
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Mumbai
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Everything is best management and all
Dislikes
Everyone are polite
Work Details
My work is good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Andheri
Full Time
·
app mail Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jan 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is nothing like this to dislike.
Work Details
Interesting
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Sahar Andheri
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 May 2021
Likes
Supportive team and staff
Work Details
Quite okay
Work timings: Flexible Timings
Other Europ Assistance India Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Concierge Consultant in
Mumbai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 11 Sep 2024
Likes
Company have a good culture and few of good people
Dislikes
Toxicity, biased, no understanding. You will be mentally harassed. Do not work here.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Oct 2024
Likes
Its good to work in this company i have get the opportunity to grow with the experience
Dislikes
No hybrid mode is provided
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Finance Manager in
Mumbai
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Work life balance is in place. Team bonding is good!! Scope for growing
Dislikes
The people at higher level, especially CFO etc. are not a good leaders. Impatient, Aggressive, Biased, Introvert, Lack of communication skills, Not giving chance to put your point etc. Before hiring people at such a position, the nature of the person should also be viewed
Operations Manager in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Jul 2024
Likes
Work Culture. Mindset. Open for Ideas and Innovation. Salary Benefits
Dislikes
Food Facilities nearby
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Assistant Coordinator in
Lucknow
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Sep 2024
Likes
None
Dislikes
The team leader here is a very harshly person.
Non Voice Customer Care Executive in
Mumbai
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 01 Aug 2024
Likes
More to learn
Dislikes
Lots of call back to back no time for yourself
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Assistance Coordinator in
Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Jan 2025
Likes
Working with manager and team leader
Dislikes
Salary appraisal and no growth
Associate in
Mumbai
Full Time
·
Airline Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jan 2025
Likes
Never ever work with Europ Assistance India mainly in the department of IAC international Assistance Coordinator the manager Name Kirtan is the worst and the chammach as well.
People also ask about Europ Assistance India's Customer Service Associates
How is Europ Assistance India to work for?
Europ Assistance India is rated 4.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Europ Assistance India is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary & Benefits is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Europ Assistance India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Europ Assistance India?
According to AmbitionBox ratings, Europ Assistance India employees rate its salary and benefits as 4.0 out of 5. You can know more about Europ Assistance India Salaries at AmbitionBox
How is the work culture at Europ Assistance India?
Work culture is rated 5.0 at Europ Assistance India by 2 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Europ Assistance India. Read detailed reviews by employees of Europ Assistance India on AmbitionBox.