ESAF Small Finance Bank Assistant Customer Service Manager Reviews

Likes

Esaf is the best organisation ever I've seen. that was my first job..they give me opportunity to do this..I've learnt many things specially how to communicate with customer....how to manage all system...and specially esaf gave me respectful life....and etc....

Dislikes

Nothing....

Likes

Good salary and benefits

Dislikes

Company is good with salary and benifits but working environment and colleagues are very bad they give torture and mind f***.back there I'm worked as customer service executive(CSE) while worked there if customer couldn't pay their amount CLUSTER HEAD and CUSTOMER SERVICE MANAGER (CSM) give pressure to pay our money to customer account.if I refuse to do that they blackmail me to do that work....WORST EXPERIENCE IN MY LIFE PLEASE DON'T RECOMMEND THIS...Read More

Work Details

Work timings: Flexible Timings

Likes

FD rates and SB rates is better .

Dislikes

After working with ESAF for the past 1 year I feel like I have wasted a valuable year of my career. Nothing to like about this organization except for some of the nice colleagues I worked with. Worst internal politics.Worst senior r management who’s main focus is non gossiping. I will never recommend this organization to any other person. Do not join this company even if you are desperate for a job. Extended working hours with no monetary benefits and yet your hard work won’t be recognized....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance. Approachable team leads and heads. Positive work environment. Decent opportunities.

Dislikes

HR policies is the worst. Hike and promotion is only for name sake. If you put your papers you will get your FnF after 3.5 months months with notice period of 2 months. There many policies like this which will hamper your growth, learning and financial planning. Also they will not pay your performance bonus even if it is written on your offer letter, as they think its bank's discretion. Don't join ESAF save your money and career. My only suggestion to ESAF is change full HR and bring people who are experienced in HR....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The only thing I like less in ESAF Small Finance Bank is the offices, the sales work is very dirty

Dislikes

There is a discussion on social and culture here but the work is just the opposite of that. I don't like it at all. Here they say something else and do something else. It is more of a show than a work.

Likes

Work life balance

Dislikes

I like esaf small finance bank

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Really after taking break in my Carrera I got a good opportunity from RSAF SMALL FINANCE BANK thnx for being a part of one of the employee

Dislikes

Ntng to say

Likes

Small finance bank , thus yet to develop things

Dislikes

NA

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

Ok

Dislikes

The branch manager chhindwara is not perfect for the branch manager. It has no knowledge about how to manage and behave his employees and subordinates. Branch head behavior is not accepting by the subordinates. It is very harmful for the bank organization growth. Due to this behavior type some employees have resigned . It is very bad thing. It has done at chhindwara branch. Employee want rejoin the respected bank. Kindly help. E Emp code. 59330...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

I like working at ESAF SMALL FINANCE BANK bank because as a first job I started my career from here and I learned very much thing about bank and system.

Dislikes

Compare to other bank ESAF SMALL FINANCE BANK didn't provide every type of facilities and this thing may be little bit difficult to communicate with people for business.

Likes

Work time

Dislikes

1. Communication Gape. 2. Frequently transfer. 3. Salary Issues no clarity on deductions and Do not provide F&F statements No proper working parameters

Work Details

Work policy: other

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Bank policy is very well and I learned to banking services

Dislikes

It is not like that people take advantage of unsecured loans and it becomes very difficult to recovery

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

A career with ESAF is about transforming and creating an impact on customer lives. Thus each employee of ESAF is not just engaged by pure financial returns, but also by the meaningful work they do and the opportunity to give back to the community.

Dislikes

Work hours: Some employees say that work hours are unscheduled and can be more than 11 hours

Likes

Esaf Bank is Promoting IIBF Certifications which candidate can qualify and claim for incentives which is much higher than actual exam fees.

Dislikes

Work Culture, Ethics & Management is very poor.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

ESAF is the best place to work. I am working in Head Office. The work culture is extremely good and people are supportive.

Dislikes

Need more employees

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like the office infrastructure

Dislikes

Way too much pressure, forced to cold call most of the time, if you are working here forget your personal life because you are always under pressure, you are forced to open accounts everyday

Work Details

Work days: Monday to Saturday (Strict Timings)