Equinox Labs Software Support Executive Reviews

Likes

Company dont have any learning program. Just they want work from you and no one is available to teach you.

Dislikes

Company dont have any learning program. Just they want work from you and no one is available to teach you.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Everything was going well while working from home.

Dislikes

The management is ineffective and fails to consider the agent's perspective. They frequently shift agents between processes, forcing them into roles that don't align with their skill set, and later terminate them for underperformance. Many managers lack knowledge and understanding of the processes, relying heavily on the agents who actually handle the work and interact with clients. Favoritism is evident, and when agents face issues or difficulties, no support is provided. Even the HR department is aware of the problems but seems powerless to assist, appearing helpless themselves. Additionally, there is no pick-and-drop facility, and the office is located in a remote, isolated area. Basic amenities like drinking water, restrooms, and the cafeteria are poorly maintained....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

LEAVES, WEEK OFF, GENERAL SHIFT, FRIEND'S , WORK LIFE BALANCE, PEACEFUL, SALARY AND BENIFITS, JOB SECURITY

Dislikes

POOR HR COMMUNICATION, NO SECURITY CHECK SURVILANCE, ACCOUNTS DEPARTMENT, BAD INFRASTRUCTURE, NO MANPOWER. DOUBLE WORK LOADS. NO UPGRADE SKILLS AND DEVELOPMENT

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing worst company ever

Dislikes

No promotion, no job security, bad work environment, no extra activities

Work Details

Work timings: Strict Timings

Likes

People

Dislikes

Lay offs at work

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Skill development if you are fresher or with 1/2yrs exp.

Dislikes

No salary growth

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture Freedom of expression

Dislikes

Nothing to specify