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ePayLater

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based on 57 Reviews

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ePayLater Customer Success, Service & Operations Department Reviews

based on 9 reviews

Updated 6 Nov, 2024

Overall Rating

3.4/5

How AmbitionBox ratings work?

Category Ratings

3.3

Salary & Benefits

3.2

Skill development

3.1

Company culture

3.1

Promotions/Appraisal

2.9

Work-Life balance

2.8

Work Satisfaction

2.6

Job Security

Explore Reviews by Department

Customer Success, Service & Operations

3.4

• 9 Reviews

Sales & Business Development

2.7

• 14 Reviews

BFSI, Investments & Trading

3.1

• 5 Reviews

Engineering - Software & QA

4.9

• 4 Reviews

9 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Jul 2024

Likes

Lot of favouritism in the company ... Its a mini college more than a working professional s..

Dislikes

the present HR is promoted as she is very close to the main founder ... Its so demotivating as it brings down the morale and people who really work hard they are left behind

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Manager in Mumbai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Mar 2024

Likes

Some good head of department from marketing , operation respects motivates . Salary on time . Hr team is good .

Dislikes

Some do time pass full day and management no action . Strategy person whole time drinking Pepsi and busy on online shopping . Sales head blames us Irritated us full day as sits whole day in founder room . Many leaving jobs as good people are going

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Assistant Manager in Mumbai

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Nov 2024

Likes

Good culture

Dislikes

Every thing is fine here

Back Office Manager in Mumbai

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Feb 2023

Likes

Salary on time . Some people are really good employees think about company

Dislikes

Because of data analysis team and settlement team , many people losing jobs . They are fou ders favourite and due to then huge loss every month but founder protecting them and sacking good people . Data team is daily doing work home . Look at so many people leaving

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Collections Executive in Mumbai

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 31 Jan 2024

Likes

work culture

Dislikes

nothing , everything was good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 Mar 2023

Likes

Salary , sodexo and some good people and seniors

Dislikes

Our cs manager is very bad . Always we to tell our head dept pls help and he always help . Other depts are doing time pass with cusyomer issues with no responze and every time our senior striglle to solve as they aslo are helples as old team members and no care for others no fear

Work Details

Work days: Monday to Saturday (Strict Timings)

FOS Executive in Dewas

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Mar 2023

Likes

Customer support is good

Dislikes

System management is very week

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about ePayLater.

KYC Analyst in Mumbai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 24 Dec 2023

Likes

Nothing

Dislikes

There is no job security

Discover interview dos and don'ts from real experiences

Senior Operations Manager in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 21 Nov 2022

Likes

Company culture is awesome, founders will sit with you like they are your colleagues.

Dislikes

Payout is lesser as compare to other start up and Fintech

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 ePayLater reviews submitted by ePayLater employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ePayLater is the right company for you. 71% of employees reported the ...Read more

Home >
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ePayLater Reviews >
ePayLater Customer Success, Service & Operations Department Reviews Reviews

Working Days at ePayLater Customer Success, Service & Operations Department

based on 9 reviews

Monday to Saturday

71%

Monday to Friday

29%

Work Timings at ePayLater Customer Success, Service & Operations Department

based on 9 reviews

Flexible timing

Strict (10am - 7pm)

Strict (10am - 10.30pm)

43%

29%

14%

14% employees reported other strict timings

Shift Timings at ePayLater Customer Success, Service & Operations Department

based on 9 reviews

Day shift

100%

Business Travel at ePayLater Customer Success, Service & Operations Department

based on 9 reviews

No travel

61%

International travel

13%

Within country

13%

Within city

13%

ePayLater Salaries in Customer Success, Service & Operations Department in India

Senior Executive 2 salaries	₹2.5 L/yr - ₹3.5 L/yr
Credit Risk Officer 2 salaries	₹3.5 L/yr - ₹3.5 L/yr
Settlement Manager 2 salaries	₹6 L/yr - ₹7 L/yr
MIS Executive 1 salary	₹4.2 L/yr - ₹4.2 L/yr
Senior Operations Manager 1 salary	₹10 L/yr - ₹10 L/yr

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