i
eClerx
based on 4.7k Reviews
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Full Time
Software Development Department
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good learning development through internal program
low appraisal and not much career growth
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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eClerx provides opportunity to learn new technology
Medi claim cover can be improved provided by company
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Full Time
Operations Department
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Work life balanced
Less for learning
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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Nothing at this point of time.
Nothing at this point of time.
Full Time
Business Intelligence & Analytics Department
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Permanent WFH is a huge plus
Pay is less than market standards
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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None
Everything, Not a goof company
Digital Department
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Nothing as such
Poor career growth Low salary Toxic culture
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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eClerx overall is a good company but the management is worst
Job security and they treat you as hell none like anything. I do not mind that they removed me from PCIP but why they treated to a new joiner like outsider and hold accountable for every negative thing which I was not responsible. It was like their plan to put every negative part of the process on new joiner and remove them every year. Why management handling remotely and how owners are allows this. It's good that I am not part of this anymore....Read More
Full Time
Back Office Department
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You can upgrade yourself to take eclerx learner. They upgrade course according marketing standards.
You can't easily get growth, until and unless you don't get offer for other company. Otherwise you will same position till decades. Company never see you dedication and hard work towards company.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Professional Growth: Eclerx offers opportunities for career advancement & skill development through training programs. Work-life balance: we value the emphasis on maintaining a healthy work-life balance
Office Politics : Like in any workplace, office politics or conflicts between colleagues can create negative work environment Workload: Heavy workloads or tight deadlines can lead to stress and burnout if not managed effectively. Lack of Recognition : Employees may feel undervalued or unappreciated if their contributions are not acknowledged or rewarded.
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Skills improvement
Work life balance
Full Time
Software Development Department
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Work life balance
Low Salary
Full Time
Engineering Department
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Work quality
Work pressure is a bit high in few depatrment.
Full Time
Operations Department
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Never suggest anyone in customer operation department in eclerx
You won’t ever feel you are working for a good brand. People will treat you like you are working for an individual
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Finance & Accounting - Other Department
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Worst organisation I have seen I my career
Every thing is dislike here most imp management
Full Time
Software Development Department
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Work life balance is the only thing I liked
Appraisal and some times partiality
Full Time
Banking Operations Department
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Work life balance
Appraisal and monitory benefits
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Average job security
People leaving eclerx after 1-3 years because of low payment. Salary is nothing compared to the market. . Because of that people with least skills are getting jobs here.. and people without long-term personal goals can't do any better with company goals either. They are becoming bad managers and they wouldn't know how to utilise team skills. . There are many learning platforms but we don't have time out of work or in general life to learn them. Sometimes we have to work 16 Hrs a day because of poor management. . Appraisals are nothing but a joke. Just joke! What percentage would matter if you are already getting paid in pennies? I can't say any more. . Overall, don't waste your life and time here. If you really NEED IT, do not stay more than 1.5 to 2 years. After that RUN....Read More
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Investment Banking, Private Equity & VC Department
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The KM team tries its best in whatever way possible to get you ready for working in investment banking operations. They only do it because they know the level of candidates they've hired. Good exposure of the entire trade life cycle if you're working in IB operations - multiple accounts with them mainly ubs, jp, citi.
The people they hire. HR could be the biggest reason for the company's recent downfall. Employees here have a very casual approach and nothing here is systemic. Filled with freshers. Company would benefit if they reduce attrition rate by paying their employees well.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice \/ Blended Department
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Cab Facility
Everyday its Night shift so its Tiring and then there is sales in customer care which this company dont tell if i would have known about sales i would have gone for sales job itself they were hiving me 35k+ This was a joke and so stressfull after 4 Months that you will think to leave and third they have bonus ever three month for 9kbut there was 5 Month bonus they cut mine 6k by saying performance but who were underperformnace they even got it managers are Theif...Read More
Full Time
Recruitment & Talent Acquisition Department
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Work Exposure is good
They have the worst Management. The Retainership contract was the worst contract I have signed. They promised me a year's contract and divided it into two halves. I wasn't even put on a notice period that was humane.
Work days: Monday to Saturday (Strict Timings)
Full Time
Non Voice Department
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Some of the staffs.
Worst Work Environment, I experienced in my life. It was my first job ever. In initial 2-3 months they will be behaving like they are the best managers in the world they are so caring. They will keep the fix rotational time . But after 2-3 months they keep all the existing times in 1 week only. For example - if today my shift time is 12:30 am to 9:30am my tomorrow's shift will be 6:30pm to 3:30am or 4:30 to 1:30am . Like seriously??? And also in the work load they won't give us break time to time . If I will be 5 mins late because of customer. They will blame us for dragging the chat and we will miss our breaks and now We have to wait for more 2 hours. Or sometimes if we are having shift time of 4:30 our first break will be at 9:30pm. Like seriously??? What we gonna do till then . Why should we starve due to LAT team requirement. Also they adjust our weekoffs without our permission then they just say that," hum aapke liye break times adjust karte hai . Toh aap ye hamare liye karo na. ". Seriously man I was so done with the company and they are literally pressurizing us with their behaviour and sales target. I understand sales target is also important. But sometimes customer concern is very much different we can't just force the customer about the mobile services...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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In customer operations, nothing is good in this company. People are frustrated and want to leave. Those who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.
No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Investment Banking, Private Equity & VC Department
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Good place to kickstart hour career as a fresher. You learn about how corporate culture works.With eClerx you get a chance to work with top investment banks learn everything you can and move on.
Work culture is really very poor, pls don’t expect any work life balance. I had to stretch 4-5 hours ahead of my shift time to handle the volume spike without any kind of appreciation for the efforts . This was my personal experience might vary from team to team.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Full Time
Business Process Quality Department
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Very much disappointing company.. I would not refer to anyone
No management.. no job satisfaction... No growth... No work life balance....work stress... Management issues...
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
After Sales Service & Repair Department
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I like the work culture and people are always ready to help you.
Office location is far for me so traveling is what I don’t like yes they provide cab services but the application doesn’t work for many users like myself provide laptops but not allowed to work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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Transportation that also chargeable Nothing else that I feel like in this organisation
Very very poor management even higher level too. HR also taking side from managers and higher management. Very low pay, performance bonus only favourate employees. No policy benefit Lot's of politics this all are financial markets vartical specially for Pune
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
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