Diya Systems is rated
3.7 out of 5 stars on
AmbitionBox, based on 37 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Diya Systems is rated
3.7 out of 5 stars on
AmbitionBox, based on 37 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Diya Systems Technical Support Engineer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
37 reviews found
Sort by:
Popular
Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
Technology / IT Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 31 Aug 2023
Likes
Friendly work environment
Dislikes
No work life balance, hectic shifts, score Targets, 3 chats to be handled simultaneously.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Technical Support Engineer in
Mysuru / Mysore
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 07 Aug 2023
Likes
Good team
Great learning
Friendly managers and trainers
Dislikes
Midnight logins
Very very very rude cab drivers
Very less pay and 1k hike every year
Work Details
Work days: Rotational Shift
(Flexible Timings)
Technical Support Engineer in
Mangaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 22 Sep 2023
Likes
Good maintenance service in canteen.
Dislikes
I was working as a Engineer Trainee in Diya Systems. To be honest very hectic place to work here as a freshers. The interview process is very complicated, there will be 4-5 rounds for a technical support job. You will be stressed all the day and the rotational shift is even more worst. Afterall it's just a BPO what can you expect. Handle 4 chats (chat, billings, sales tech). 9 hours of work with only 40 minutes which we have to take at once. If the break exceeds by just 2-3 minutes, TM will start questioning you. I short very hectic work culture....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Mysuru / Mysore
Full Time
·
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Nov 2023
Likes
Job security, support
Dislikes
Work load
Technical Support Engineer in
Mangaluru
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2024
Likes
Nothing
Dislikes
I was hired for a senior position at Glowtouch, only to be deceived and relegated to a much k role. From HR to the recruiter, operational manager, and senior HR, everyone lied to me. It be evident that their sole intention was to exploit my technical knowledge for a monotonous cha support role. The skills and experience I brought tothe table were completely wasted.
The company's culture is dehumanizing; they treat employees like machines with no regard for personal life. My team manager was the worst live encountered in my career, and despite ever. being aware of this, no action was taken.
My advice to interns and new joiners: do not waste your career here. They lure you in with false promises and once you join, you're trapped in a mechanical, soul-crushing routine. This isn't just opinion; ask any agent working here. And don't be misled Diya and Glowtouch are the same entity.
Avoid Glowtouch if you value your career and personal well-being.
The funny part is that the hike was 700 rupees per year 🤣🤣...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Mangaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2023
Likes
Team and environment, office everything is good
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Technical Support Engineer in
Mangaluru
Full Time
·
Technical support engineer Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Team work , good work experience and environment
Work Details
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Diya Systems.
Work environment. Friendly and gives opportunities to learn new technology and can switch the domain easily.
Company have multiple projects so we can switch to other project if we are not comfortable.
Dislikes
Job security. Canoot be assured when we are moved to other project. No career growth.
Work Details
good
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer (working remotely)
Web Hosting Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Oct 2022
Likes
The fixed working hours from home and understanding Team Managers
Dislikes
Very low salary and the work is so heavy that it will suck your soul out.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Mangaluru
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Jan 2022
Likes
I joined a week before the second lockdown in April so I had to work from home..I haven't seen any of my colleagues or my managers till date. My trainers and managers were really good and helpful as they provided all kinds of support online.
Dislikes
The negative point is that we have to work in night shifts almost every alternate month and the work is so heavy at night that it will suck the soul out of you, not at all good for your health. Career growth is limited. If you are fresher, you can join for experience until you find a better job.
Work Details
Ok ok types during day shifts and horrible during night shifts, as the work load at night will be too high and your entire day will go wasted in sleeping.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer (working remotely)
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 May 2024
Likes
Colleagues were friendly and helpful.
Dislikes
Nothing bad in the company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer (working remotely)
Technical Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 24 Aug 2022
Likes
Cab facility
Canteen
Sales incentives
Dislikes
Rotational shift every month
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Support Engineer in
Mangaluru
Technical Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Oct 2022
Likes
Nice work space
Dislikes
Far from the city
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer
Mary hill Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 11 Jan 2020
Likes
They provided good work area and strength to work in team and the care they take for the employees and the facilities they give is good.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Mangaluru
It Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Mar 2022
Likes
Nice environment, Best choice for freshers
Dislikes
No increaments, lot of work pressure. Suitable for the one who has lots and lots of patience.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Mangaluru
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 24 Feb 2022
Likes
Seniors help in process
Dislikes
It is a pressure full environment for a employee with a less salary increment. It is not a place for a career growth. No HR, manager will have a concern on a agent
People also ask about Diya Systems's Technical Support Engineers
Is Diya Systems a good place to work for Technical Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 37 employee reviews, it's clear that most technical support engineers have an average experience working at Diya Systems. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
Does Diya Systems pay their Technical Support Engineers well?
According to AmbitionBox reviews, Diya Systems technical support engineers rate their salary and benefits at 2.8 out of 5, based on 37 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Diya Systems's technical support engineers salaries here and to read reviews specifically about salary and benefits at Diya Systems for technical support engineers, click here.
How is the work culture at Diya Systems for Technical Support Engineers?
Work culture at Diya Systems for technical support engineers is rated 3.9 out of 5 by 37 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Diya Systems for technical support engineers, click here.
How is the job security at Diya Systems for Technical Support Engineers?
Based on 37 reviews on AmbitionBox, Diya Systems's technical support engineers rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Diya Systems, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Diya Systems for technical support engineers, click here.
Tell us how to improve this page.
Diya Systems Technical Support Engineer Reviews by Locations