Diya Systems Technical Support Engineer 2 Reviews

Likes

Friendly work environment

Dislikes

No work life balance, hectic shifts, score Targets, 3 chats to be handled simultaneously.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Good team Great learning Friendly managers and trainers

Dislikes

Midnight logins Very very very rude cab drivers Very less pay and 1k hike every year

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Good maintenance service in canteen.

Dislikes

I was working as a Engineer Trainee in Diya Systems. To be honest very hectic place to work here as a freshers. The interview process is very complicated, there will be 4-5 rounds for a technical support job. You will be stressed all the day and the rotational shift is even more worst. Afterall it's just a BPO what can you expect. Handle 4 chats (chat, billings, sales tech). 9 hours of work with only 40 minutes which we have to take at once. If the break exceeds by just 2-3 minutes, TM will start questioning you. I short very hectic work culture....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security, support

Dislikes

Work load

Likes

Nothing

Dislikes

I was hired for a senior position at Glowtouch, only to be deceived and relegated to a much k role. From HR to the recruiter, operational manager, and senior HR, everyone lied to me. It be evident that their sole intention was to exploit my technical knowledge for a monotonous cha support role. The skills and experience I brought tothe table were completely wasted. The company's culture is dehumanizing; they treat employees like machines with no regard for personal life. My team manager was the worst live encountered in my career, and despite ever. being aware of this, no action was taken. My advice to interns and new joiners: do not waste your career here. They lure you in with false promises and once you join, you're trapped in a mechanical, soul-crushing routine. This isn't just opinion; ask any agent working here. And don't be misled Diya and Glowtouch are the same entity. Avoid Glowtouch if you value your career and personal well-being. The funny part is that the hike was 700 rupees per year 🤣🤣...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Team and environment, office everything is good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Good place to work not toxic environment like other companies.

Dislikes

salary and career growth

Work Details

Work policy: depends on the process and the manager

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

If you want to learn and grow in terms of a career then it is the right place to start. I have seen people at Diya start as support executives and become L2 server admin

Dislikes

The work culture is bad. There is too much politics and favoritism. Even if you have the skills, the person with no skills gets promoted just because he is on good terms with the management. There is too much he is this he is that goes on in Diya. Something that I have experienced myself. The ridiculous reasons were given when asked for a raise. The managers here, the process that I worked in don't know anything about the process still is managers....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nice office space

Dislikes

High requirements to be maintained,

Likes

Nothing I liked

Dislikes

worst ever company I saw

Likes

Everything

Dislikes

Everything is good in a company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Place where company is located is nice

Dislikes

nice place when you now people

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Friendly environment and very nearer to my home to travel.

Dislikes

Non discipline

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Managers are good. Salary is less but incentives like night shift allowence is good.

Dislikes

Lot of work pressure. Lot of metrics targets you to achieve. Daily new policies. Continious work from shift start to end. Only 40 minutes of break.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good Team.

Dislikes

Hike and salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work environment, Trainers/Managers and Cab facility.

Dislikes

Night Shifts, Salary and Less Salary Hikes.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.